ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

SOLO OFFER | Grand Baltic Cities & St. Petersburg

Cruise Code: 1308179 / Voyage Code: C914

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Please note this is a multi-generational cruise and all age groups are welcome
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fl uctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Columbus - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 3

Port :

At Sea

Date :

30 Jul 2019

Due - Departs :

30 Jul 2019


Day 5

Port :

Rostock

Date :

01 Aug 2019

Due - Departs :

01 Aug 2019


Day 6

Port :

At Sea

Date :

02 Aug 2019

Due - Departs :

02 Aug 2019


Day 12

Port :

At Sea

Date :

08 Aug 2019

Due - Departs :

08 Aug 2019


Day 13

Port :

Aarhus, denmark

Date :

09 Aug 2019

Due - Departs :

09 Aug 2019


Day 14

Port :

At Sea

Date :

10 Aug 2019

Due - Departs :

10 Aug 2019


The Ship


Columbus became the proud new flagship of Cruise & Maritime Voyages five ship ocean fleet in 2017 taking over the reign from Magellan. At 63,786grt and with an impressive space ratio, she carries approximately 1,400 passengers accommodated in 775 cabins and also accomodates for the solo traveller with 150 cabins allocated for single use. Given her size she provides a very generous, spacious and relaxing feel.

The ship was originally launched under Princess Cruises in 1989 and christened by Hollywood actress Audrey Hepburn on 23rd March 1989. In 1997 she was transferred to the P&O Cruises fleet and was the former Arcadia, where she stayed until 2003 when she was reassigned to Ocean Village, before returning to P&O Cruises in 2010. She was last refitted in 2015 and also underwent refurbishment in April 2017.

Columbus


Occupancy: 1,400 passengers

Tonnage: 63,786 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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