ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Jewels of Europe with Prague - Prague to Amsterdam

Cruise Code: 1308266 / Voyage Code: PRAC300619.2

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

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Your ROL Cruise package


What's included

  • Scenic Freechoice – a choice of sightseeing activities throughout your journey
  • Scenic Enrich experiences – unforgettable and exclusive events
  • Scenic Sundowners – exclusive hosted cocktails in a stunning location (on selected sailings)
  • Fly from a selection of UK airports
  • All-inclusive luxury river cruising on board a 5 star Scenic Space-Ship
  • Butler service for all guests (excludes Russia)
  • Complimentary premium branded beverages all day, everyday (excludes Russia)
  • The freedom of e-bikes (excludes Asia, Russia and Portugal)
  • Expert local guides
  • All tipping and gratuities
  • Up to six dining options, from casual to fine dining
  • Exclusive Scenic Tailormade GPS for self-guided touring (excludes Asia, Russia and Portugal)
  • Authentic local entertainment
  • Cruise Directors to guide and assist
  • Complimentary wi-fi (excludes Asia)
  • Overseas transfers
  • Brexit Travel Assurance - no price increase guarantee

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Scenic Crystal - Scenic River Cruises


Day

Port

Date

Due Depart


Day 15

Port :

Rhine Gorge

Date :

14 Jul 2019

Due - Departs :

14 Jul 2019


The Ship


Scenic Crystal, Jewel and Jade were the sixth, seventh, and eighth ships to join our fleet of luxury Space-Ships respectively. All three river cruise ships feature our signature Scenic Sun Lounges, as well as newly designed cabins and suites. Every Scenic European river cruise begins aboard one of our boutique vessels or custom-built Space-Ships, so named for their spacious guest cabins, dining, and entertaining areas. Each of these four-deck Scenic Space-Ships includes numerous dining and sightseeing areas, as well as a lounge and bar area that offers panoramic views. Additionally, guests can retreat to the wellness center, which is equipped with a beauty salon, and massage rooms. These ships are noteworthy for their luxury suites, which are outfitted with sun lounges, 32-inch high-definition TVs, and complimentary wireless internet access. With four sumptuous decks boasting a selection of private suites and public lounge and dining venues, every aspect of Scenic Crystal, Jade and Jewel has been carefully considered to be easily navigable and wonderfully luxurious. We set the benchmark for the standard of suites on board, the most spacious on any European vessel. From a Standard Suite to the Royal Panorama Suites, guests will find the ultimate in all-inclusive luxury. Luxury, space, views, they’re all included. Luxury focused innovation and design mean Scenic is a class leader delivering the ultimate in European river cruising on our state-of-the-art Space-Ships. With the largest suites on the rivers, a staff-to-guest ratio of 1:3, a wellness area and gym, Wi-Fi internet, e-bikes to explore, all included in the price you pay, you’ll never want for anything else. Introduced to the Scenic dynasty in 2012; Scenic Crystal, Jewel and Jade set a new benchmark in luxury travel upon entering service in Europe. Since then, they’ve been attentively upgraded to bring them in line with newer members of the fleet, offering enhanced comfort, luxury and technological innovation without forgoing the charm that made our ships so popular with previous guests.

Scenic Crystal


Launched: January 2012 | Occupancy: 169 passengers

Tonnage: 2,721 tons | Length: 442 ft (134.72 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Scenic guarantee no price increase or surcharges on our advertised Scenic cruises or tour prices when booked before 29th March 2019. Scenic reserve the right to withdraw our offers at any time.

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