ROL Cruise customer experience rating 4.8/5 


Based on 3094 reviews

Energetic, but just not sure of some of the details when asked.

19 Nov 2018

Generally very good - had to be prompted about a few things, hence the 4 stars rather than 5

Excellent service.

19 Nov 2018

My first time with ROL but found the service excellent . Very efficient and very helpful and friendly staff.

Five Star Organisation

18 Nov 2018

They are competent and most helpful especially Sally

Happy cruiser

18 Nov 2018

They were very helpful. Gave me good information. Happy to advise about cabins and not being near a lift. I would be definitely recommend them.

Oriana May 2019 - something to look forward to!

18 Nov 2018

I initially made the enquiry prompted by a Daily Mail advert for a cruise in May 2020. However, after speaking to Gerald and thinking about it, my husband and I decided to book a cruise for next year ie 2019!! Upon contacting Gerald's phone again, it was his day off, but a colleague, Stacey, rang me back and we discussed options for May next year. We have now booked for the Oriana 19 days. Both agents were really helpful, knowledgeable, friendly and confident with their knowledge. Well done!

Spot On.

18 Nov 2018

Knowledgeable,quick,polite,efficient,

Excellent service and information by friendly staff as before.

18 Nov 2018

Excellent service from very friendly staff as before with information and suggestions. Fully recommended to all our contacts.

Some are more equal than others!!!

18 Nov 2018

Sally was very helpful BUT have just seen that others phone a golden ticket line and get 150 cruise miles when I only get 100!! Not a happy bunny!! Please contact me ASAP!!!

I always book thru ROL

18 Nov 2018

Sally was very helpful as all your staff are. But I've just scrolled down and see that some people ring a "golden ticket line and 150 cruise miles for what I get 100!! Contact me please to sort this out!! Thanks

No worries all good thanks

17 Nov 2018

All good thanks...

OJ but!

17 Nov 2018

Everything went OK, except I asked for all the information to be sent to me by post and as at 1607 on Saturday 17th November 2018 I still await the documents.

Easy and clear booking process

17 Nov 2018

Very helpful providing information on the ship and arrangements

Jewels of Europe with Prague - Prague to Amsterdam

Cruise Code: 1308266 / Voyage Code: PRAC300619.2

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 12,480 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Scenic Freechoice – a choice of sightseeing activities throughout your journey
  • Scenic Enrich experiences – unforgettable and exclusive events
  • Scenic Sundowners – exclusive hosted cocktails in a stunning location (on selected sailings)
  • Fly from a selection of UK airports
  • All-inclusive luxury river cruising on board a 5 star Scenic Space-Ship
  • Butler service for all guests (excludes Russia)
  • Complimentary premium branded beverages all day, everyday (excludes Russia)
  • The freedom of e-bikes (excludes Asia, Russia and Portugal)
  • Expert local guides
  • All tipping and gratuities
  • Up to six dining options, from casual to fine dining
  • Exclusive Scenic Tailormade GPS for self-guided touring (excludes Asia, Russia and Portugal)
  • Authentic local entertainment
  • Cruise Directors to guide and assist
  • Complimentary wi-fi (excludes Asia)
  • Overseas transfers

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Scenic Crystal - Scenic River Cruises


Day

Port

Date

Due Depart


Day 15

Port :

Rhine Gorge

Date :

14 Jul 2019

Due - Departs :

14 Jul 2019


The Ship


Scenic Crystal, Jewel and Jade were the sixth, seventh, and eighth ships to join our fleet of luxury Space-Ships respectively. All three river cruise ships feature our signature Scenic Sun Lounges, as well as newly designed cabins and suites. Every Scenic European river cruise begins aboard one of our boutique vessels or custom-built Space-Ships, so named for their spacious guest cabins, dining, and entertaining areas. Each of these four-deck Scenic Space-Ships includes numerous dining and sightseeing areas, as well as a lounge and bar area that offers panoramic views. Additionally, guests can retreat to the wellness center, which is equipped with a beauty salon, and massage rooms. These ships are noteworthy for their luxury suites, which are outfitted with sun lounges, 32-inch high-definition TVs, and complimentary wireless internet access. With four sumptuous decks boasting a selection of private suites and public lounge and dining venues, every aspect of Scenic Crystal, Jade and Jewel has been carefully considered to be easily navigable and wonderfully luxurious. We set the benchmark for the standard of suites on board, the most spacious on any European vessel. From a Standard Suite to the Royal Panorama Suites, guests will find the ultimate in all-inclusive luxury. Luxury, space, views, they’re all included. Luxury focused innovation and design mean Scenic is a class leader delivering the ultimate in European river cruising on our state-of-the-art Space-Ships. With the largest suites on the rivers, a staff-to-guest ratio of 1:3, a wellness area and gym, Wi-Fi internet, e-bikes to explore, all included in the price you pay, you’ll never want for anything else. Introduced to the Scenic dynasty in 2012; Scenic Crystal, Jewel and Jade set a new benchmark in luxury travel upon entering service in Europe. Since then, they’ve been attentively upgraded to bring them in line with newer members of the fleet, offering enhanced comfort, luxury and technological innovation without forgoing the charm that made our ships so popular with previous guests.

Scenic Crystal


Launched: January 2012 | Occupancy: 169 passengers

Tonnage: 2,721 tons | Length: 442 ft (134.72 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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