ROL Cruise customer experience rating 4.7/5 


Based on 2698 reviews

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🤩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the £600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

😃😃😃

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

I gave you 5 stars !!!

19 Oct 2018

Very helpful, informative and someone who cared.

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Panama Canal

Cruise Code: 1309662 / Voyage Code: I965

5★ Luxury with Holland America Line

Explore the World with More

Enjoy a FREE drinks package worth up to $1,000 per stateroom, Speciality dining experience & bonus benefits for suite bookings

Read more

This exciting promotion from Holland America Line allows you to explore the World in 5★ Luxury whilst enjoying your chosen cruise.

With added benefits for all bookings you can relax, sail to exciting ports, where you can experience the culture, heritage and wonder at the marvels and beauty of the inspiring destinations on offer.

FREE DRINKS PACKAGE FOR ALL BOOKINGS*

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

5 STAR LUXURY CRUISING*

FREE SPECIALITY DINING

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Earn up to 11,096 cruise miles

Learn More

Your ROL Cruise package


What's included

  • FREE drinks package per stateroom
  • Speciality dining experience included
  • Plus book a suite and also receive a bonus $200 on board spend
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


This exciting promotion from Holland America Line allows you to explore the World in 5★ Luxury whilst enjoying your chosen cruise.

With added benefits for all bookings you can relax, sail to exciting ports, where you can experience the culture, heritage and wonder at the marvels and beauty of the inspiring destinations on offer.

Your Itinerary


Show itinerary as:

Your Ship:

ms Nieuw Amsterdam - Holland America Line


Day

Port

Date

Due Depart


Day 2-3

Port :

At Sea

Date :

29 Sep 2019

Due - Departs :

30 Sep 2019


Day 5

Port :

At Sea

Date :

02 Oct 2019

Due - Departs :

02 Oct 2019


Day 7-8

Port :

At Sea

Date :

04 Oct 2019

Due - Departs :

05 Oct 2019


Day 10

Port :

At Sea

Date :

07 Oct 2019

Due - Departs :

07 Oct 2019


Day 16

Port :

At Sea

Date :

13 Oct 2019

Due - Departs :

13 Oct 2019


Day 17

Port :

Enter Panama Canal at Balboa

Date :

14 Oct 2019

Due - Departs :

14 Oct 2019


Day 17

Port :

Cruising Panama Canal

Date :

14 Oct 2019

Due - Departs :

14 Oct 2019


Day 17

Port :

Exit Panama Canal Cristobal

Date :

14 Oct 2019

Due - Departs :

14 Oct 2019


Day 18

Port :

At Sea

Date :

15 Oct 2019

Due - Departs :

15 Oct 2019


Day 20-21

Port :

At Sea

Date :

17 Oct 2019

Due - Departs :

18 Oct 2019


The Ship


Launching in December 2018, ms Nieuw Statendam, a sister ship to Koningsdam and the second of our Pinnacle-class ships, features a design inspired by the fluid curves of musical instruments. Guests can savor her innovative specialty restaurants—from Sel de Mer to the Grand Dutch Cafe. Explore at America’s Test Kitchen’s cooking classes and hands-on workshops. And thrill to BBC Earth Experiences presentations at our spectacular two-story World Stage.

ms Nieuw Amsterdam


Launched: January 2010 | Occupancy: 2,106 passengers

Tonnage: 86,700 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Holland America Line and Reader Offers Limited Agency terms and conditions apply. ALL PRICES STATED ARE CRUISE ONLY. Offer advertised applies to new bookings only. Savings are based on two adults sharing. Offers are capacity controlled and may be modified or withdrawn without prior notice. Other restrictions may apply. Offers are not combinable with any other discounts and are not transferable or refundable. Subject to availability. Offers are applicable on select 2018-2020 sailings. Signature Beverage Package has a daily limit of 15 beverages, subject to the cruise lines T&Cs. Speciality dining experience, guests receive one complimentary dinner per person per booking. Book a Suite and receive on board spend. Star ratings are ROL Cruise classified. Normal Cruise Miles terms and conditions apply. E&OE.

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