ROL Cruise customer experience rating 4.8/5 


Based on 4988 reviews

Polite and patient

24 Mar 2019

Provided me with the correct cabin and acted patiently when I queried it. My fault so really appreciated the way they dealt with me on the phone.

Booking was handled by member of staff in an excellent manner.

24 Mar 2019

Booking was handled by member of staff in an excellent manner.

Happy

24 Mar 2019

pleasant person Stacy, helpful and new what she was doing

Brilliant service!

24 Mar 2019

Excellent customer service. Understood my needs.

ROL convenient and reliable service for cruises

24 Mar 2019

They provide an efficient and knowledgeable booking service for a range, but not all, cruise lines. Have used them in the past and expect to use them again sometime in the future.

ROL certainly is a 5 star company

24 Mar 2019

Katie was so helpful and patient and made me feel special. She was extremely professional and we got there in the end after her having to make phone calls and I'm sure I'd provided her with a challenge. Fantastic service - my first impression of ROL wonderful. I'd heard from others that ROL was a great company to go with - they weren't wrong! I'd definitely recommend ROL to others. ROL certainly is a 5 star company.

Great service.

24 Mar 2019

This is the first time I have used ROL - really impressed. Very courteous and efficient gentleman on the help desk. All relative details regarding the cruise were given and all questions answered.

good experience

24 Mar 2019

Efficient, knowledgable service

Excellent

24 Mar 2019

Excellent

Brilliant service

24 Mar 2019

Phone answered quickly and efficiently. Waited over 30 minutes for a rival company to answer then hung up on disgust. Your staff are always pleasant cheerful and helpful.

First class

24 Mar 2019

Very helpful, clear explanations and advice on extras.

booking completed with a smile

24 Mar 2019

My no 1 Travel agent always excellent service completed with a smile

Panama Canal

Cruise Code: 1309662 / Voyage Code: I965

Offer ends 29 Mar 2019

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Nieuw Amsterdam - Holland America Line


Day

Port

Date

Due Depart


Day 2-3

Port :

At Sea

Date :

29 Sep 2019

Due - Departs :

30 Sep 2019


Day 5

Port :

At Sea

Date :

02 Oct 2019

Due - Departs :

02 Oct 2019


Day 7-8

Port :

At Sea

Date :

04 Oct 2019

Due - Departs :

05 Oct 2019


Day 10

Port :

At Sea

Date :

07 Oct 2019

Due - Departs :

07 Oct 2019


Day 16

Port :

At Sea

Date :

13 Oct 2019

Due - Departs :

13 Oct 2019


Day 17

Port :

Enter Panama Canal at Balboa

Date :

14 Oct 2019

Due - Departs :

14 Oct 2019


Day 17

Port :

Cruising Panama Canal

Date :

14 Oct 2019

Due - Departs :

14 Oct 2019


Day 17

Port :

Exit Panama Canal Cristobal

Date :

14 Oct 2019

Due - Departs :

14 Oct 2019


Day 18

Port :

At Sea

Date :

15 Oct 2019

Due - Departs :

15 Oct 2019


Day 20-21

Port :

At Sea

Date :

17 Oct 2019

Due - Departs :

18 Oct 2019


The Ship


This beautiful ship celebrates the glamour and history of New York City, formerly called Nieuw Amsterdam, with its inspired interior design and $3million art collection. Paying homage to its name, an eye-catching abstract sculpture of the inverted New York skyline adorns the ceiling of the main atrium. The fourth ship to bear the name for America Holland Line, MS Nieuw Amsterdam continues a tradition of classically elegant cruising and signature service. Guests will discover tradition perfectly balanced with modern facilities for a pleasing and comfortable voyage. With a capacity of 2,106, guests will enjoy an extensive art collection featuring work by Andy Warhol, Richard Estes and Roy Lichtenstein, elegant dining rooms, warm service and top-quality dining.

Nieuw Amsterdam


Launched: January 2010 | Occupancy: 2,106 passengers

Tonnage: 86,700 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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