ROL Cruise customer experience rating 4.6/5 


Based on 565 reviews

Excellent over many years and many cruises.

27 Apr 2018

Efficient service when booking cruises and also with follow-up queries.

Never get best offer price

21 Apr 2018

Every time I ring up for an offer the best advertised price seems to be gone and I have to pay extra. Although the telephone operator was plesant one does feel that they are on commission and therefore charge the higher price.

Thank you for your feedback.  We are booking from a live system with the cruise line, they do have ‘fluid pricing’ which means  the price can go up or down depending on demand, the cruise line will give us the price and this is what you would be charged.

Claire at ROL Cruise

Improvements needed

16 Apr 2018

Original holiday cancelled by operator. Handling by ROL not of the best (difficulty in getting hold of ROL, inconsistency of information, incorrect information etc.) I had to keep riding back to get things corrected. Cancellation department need to sharpen up I think, and recognise that cancellations and rebooking are traumatic and disappointing for customers - not routine!

Thank you for your feedback. I am sorry to hear that your cruise was subject to a redeployment of which we understand came as a disappointment to both our customers affected and ourselves. I understand that our Customer Support Team transferred your voyage to an alternative sailing within 5 days of us being notified of this change and we hope you are now looking forward to your sailing in 2019.

Gill Rogers at ROL Cruise

I apologise that you feel this wasn't an easy process, this is never our intention and I will certainly pass on your feedback to the Customer Support Team.

Gill Rogers at ROL Cruise

Easy process

15 Apr 2018

Would buy again. Very east to book, decide on cabin, etc. Friendly professional staff.

Great service

14 Apr 2018

Helpful, good information, nothing is to much trouble in finding the right holiday.

Thank you for your wonderful review! We're glad to have found you the perfect cruise holiday!

Georgia Jaggs at ROL Cruise

I hope they fix the engine vibration before I use the vessel again

14 Apr 2018

The general overall condition of the vessel and the tours and on board facitities were good. The lectures about Concorde and the RAF were excellent. The cruise was let down by the condition of the power plant as there was obviously a big problem with the engines/properller shafts shafts as they vibrated by such an amount they really upset the dining experience as the dining room was at the rear of the vessel

First class service.

13 Apr 2018

Pleasant and very helpful service throughout initial enquiiry and then actual booking. I would have no hesitation in recommending ROL to others.

Thank you for such a wonderful review! It is a delight to hear you have had a smooth journey throughout the entire process! 

Georgia Jaggs at ROL Cruise

Excellent personal, efficient service

13 Apr 2018

Service overall was very good. We got the cabins we requested on the cruise we wanted at a discounted price due to having ROL points. However, was disappointed to find out that the ROL operative had misinformed me regarding the use of a particular benefit to gain additional OBS with P&O. P&O informed me that we could not use this benefit as we had not booked direct with them. I made a point of enquiring about this and was told that all I needed to do was speak to P&O after booking. This was not the case.

Thank you for taking the time to speak to me today, I hope you are happy now it has all been resolved, hopefully for future bookings our star rating can be improved.

Claire at ROL Cruise

Haven't taken the cruise yet

12 Apr 2018

Will let you know once we have had our cruise

Thank you ROL first class organisation.

11 Apr 2018

From when we booked our cruise to the very end, everything was well organised and reliable. Fantastic cruise, Celebrity X cruise. Both hotel stays were above expectations. All transfers on time no fuss. Every element of the organisation was first class. So good we have booked next years cruise Amsterdam to Budapest on a river cruise for 2019 with ROL.

Thank you so much for our brilliant review, have a truly magnificent time next year

Dale at ROL Cruise

Good customer service.

10 Apr 2018

Easy to contact and get to the right department. Good customer service. Good price comparison.

A streamlined process.

10 Apr 2018

The whole process was very efficient and effective. the member of staff was terrific.

Dubai to Dubai

Cruise Code: 1310449

Secure your preferred cabin on this brand new itinerary!

Brand new itinerary! Plus enjoy more with on board spend included!

P&O Cruises Fly Promotion

ON BOARD SPEND AVAILABLE*

EARN EXCLUSIVE CRUISE MILES

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Earn up to 1,758 cruise miles

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Your ROL Cruise package


What's included

  • On board spend available - amount varies depending on voyage and cabin grade booked!
  • Fabulous dining in a variety of restaurants, including five-course gala menus from Marco Pierre White and black tie evenings
  • Spectacular entertainment from live music to West End-quality performers
  • State of the art gyms including sauna and/or steam room. There are a number of free exercise classes, and others which incur a small charge
  • A choice of pools to relax and unwind in or simply soak up the sun on the deck
  • Daily film screenings in the cinema, from the latest blockbusters
  • Use of the sports facilities including basketball and football courts, golf nets and table tennis tables

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Oceana

    Your Ship


    Oceana

    P&O Cruises

    P&O Cruises
    View
  • Dubai, U.A.E

    Day 1

    Dubai, U.A.E

    18 Nov 2019

    On the Persian Gulf coast of the United Arab Emirates, this exotic destination boasts world-renowned structures, enviably glamorous resorts and pioneering industry.

    Destination guide
  • Day 2


    Khasab

    19 Nov 2019

  • Muscat, Oman

    Day 3

    Muscat, Oman

    20 Nov 2019

    Boasting a sun-drenched setting, an impressive history and breathtakingly beautiful architectural gems, Muscat is sure to capture your imagination.

    Destination guide
  • Day 4


    At Sea

    21 Nov 2019

  • Manama

    Day 5

    Manama

    22 Nov 2019

  • Abu Dhabi, United Arab Emirates

    Day 6-7

    Abu Dhabi, United Arab Emirates

    23 Nov 2019 to 24 Nov 2019

    Abu Dhabi is the culturally rich capital of the United Arab Emirates. With one foot in the past and one eye on the future, it makes for a unique and exciting place for the discerning traveller to discover.

    Destination guide
  • Sir Bani Yas Island

    Day 8

    Sir Bani Yas Island

    25 Nov 2019

  • Dubai, U.A.E

    Day 9-11

    Dubai, U.A.E

    26 Nov 2019 to 28 Nov 2019

    On the Persian Gulf coast of the United Arab Emirates, this exotic destination boasts world-renowned structures, enviably glamorous resorts and pioneering industry.

    Destination guide

The Ship


Oceana is a mid-sized cruise ship with a particularly stunning atrium that creates a real ‘wow’. Her bars, restaurants, shops and lounges have been designed to flow seamlessly through the ship and this makes for a sociable and informal atmosphere with P&O Cruises. Oceana’s bars are a feature... There is Magnums – a lively Champagne bar, Winners’ - the funky midships bar and the Yacht and Compass – a traditional English pub. Oceana also has a dedicated nightclub. For dining, Oceana offers a choice when it comes to the main restaurants of both Club (fixed dining times) and Freedom dining (no fixed dining times). She also has several other restaurants to try; a bistro by Marco Pierre White and al fresco dining on deck at the Horizon Grill for great steaks and seafood. Oceana cruise ship has broad decks with 2 sparkling pools and 6 whirlpools to enjoy during the day and even has a sports court ingeniously housed in her funnel. The gym and spa are well appointed and within easy reach. Oceana’s welcoming and informal atmosphere makes her particularly popular with families.

Oceana


Launched: November 2000 | Occupancy: 2,016 passengers

Tonnage: 77,000 tons | Length: 856 ft (260.91 m)

Star Rating

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Cabins



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* Terms and Conditions


Prices are per person based on two adults sharing, except single cabins, may increase or be withdrawn at any time. Offers apply to new bookings only. On board spend is per cabin. Wildlife sightings are not guaranteed. Cruise Miles T&Cs apply. E&OE.

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