ROL Cruise customer experience rating 4.7/5 


Based on 2698 reviews

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices 🤩😍😎

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

ROL CRUISE`S SERVICE IS FIRST CLASS

19 Oct 2018

They explained ,the booking procedure clearly and I was able to pay the £600 deposit in two half's .

Great service

19 Oct 2018

Friendly,efficient and informative.

😃😃😃

19 Oct 2018

Excellent service from Jo and very helpful. I came away fully satisfied that I achieved a great holiday deal.

Prompt, polite and helpful.

19 Oct 2018

Prompt, polite and helpful.

Brilliant communication skill

19 Oct 2018

So far so good . . . COMMUNICATION WISE . ALL INFOS SUPPLIED . I am just looking for the actual services in the cruise .

I gave you 5 stars !!!

19 Oct 2018

Very helpful, informative and someone who cared.

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Tropical Caribbean

Cruise Code: 1310565 / Voyage Code: I010

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Earn up to 3,313 cruise miles

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Your ROL Cruise package


What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • ms Nieuw Amsterdam

    Your Ship


    ms Nieuw Amsterdam

    Holland America Line

    Holland America Line
    View
  • Day 1


    Fort Lauderdale

    04 Jan 2020

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

  • Day 2


    At Sea

    05 Jan 2020

  • Grand Turk

    Day 3

    Grand Turk

    06 Jan 2020

    The Turks and Caicos Islands (TCI) are blessed with everything you could want from a desert island getaway.

    Destination guide
  • San Juan

    Day 4

    San Juan

    07 Jan 2020

    Massive El Morro Fortress guards Old San Juan, while the benevolent Indian spirit Yuquiyu keeps watch over the entire island from the highest peak in the rain forest. By night there are roulette wheels to spin and fiery flamenco shows to catch. Sample shore excursions: Old San Juan Historic Walking Tour; El Yunque Rain Forest Drive; World Heritage Fortress & Art Museum.

  • Phillipsburg

    Day 5

    Phillipsburg

    08 Jan 2020

  • Day 6


    At Sea

    09 Jan 2020

  • Half Moon Cay

    Day 7

    Half Moon Cay

    10 Jan 2020

    When was the last time you whiled away the day on a private Caribbean island? Here's your chance. The island is ours; the day is yours to sun, swim, and sail. Enjoy!

  • Day 8


    Fort Lauderdale

    11 Jan 2020

    There is an abundance of things to see and do in the Ft. Lauderdale area: visit the newly redesigned Ft. Lauderdale Beach and cafes, stroll the historic Riverwalk, shop the luxurious stores on Las Olas Boulevard or adventure to the Everglades for an intriguing air boat excursion.

The Ship


Launching in December 2018, ms Nieuw Statendam, a sister ship to Koningsdam and the second of our Pinnacle-class ships, features a design inspired by the fluid curves of musical instruments. Guests can savor her innovative specialty restaurants—from Sel de Mer to the Grand Dutch Cafe. Explore at America’s Test Kitchen’s cooking classes and hands-on workshops. And thrill to BBC Earth Experiences presentations at our spectacular two-story World Stage.

ms Nieuw Amsterdam


Launched: January 2010 | Occupancy: 2,106 passengers

Tonnage: 86,700 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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