ROL Cruise customer experience rating 4.8/5 


Based on 3868 reviews

Easy booking and friendly service

17 Jan 2019

Excellent presentation of the cruise and what was included; all very clear and easy to understand.

DISAPPOINTED!!

17 Jan 2019

I have experience of many cruise booking sights. ROL is the only one which is difficult to understand and, indeed, so far I have failed to find any detail of the cruise I have booked and paid for. I cannot even find any reference to the cruise I am on and nothing showed up either when I entered the ship I had booked or the cruise dates. I am also surprised how early you close and was unable to get any guidance as a result. Luckily, I am experiencing the difficulties nearly 4 months in advance of the cruise.

Excellent Service

17 Jan 2019

Service was excellent and they were very helpful

Efficiency rating.

17 Jan 2019

First class service with a knowledgeable representative.Covered all aspects and answered all my questions fully.

Excellent service.

17 Jan 2019

The response was fast and informative.

Happy experience

17 Jan 2019

Jasmine made the booking experience easy, efficient and friendly.

good straightforward service

17 Jan 2019

Clear communication on all services .

Helpful understanding perfect

17 Jan 2019

I would certainly recommend ROL to friends We’ve never been on a cruise before so we valued the extra help. However , we had a problem with the dates we’d booked but the lady was very helpful and sorted it out perfectly

1st class

17 Jan 2019

First class... Caroline was clear and so easy to understand,etc Thanks again

WOW! Once again 1st Class.

17 Jan 2019

As usual the staff at ROL listen, react and deal with any query that you have. They are fast and efficient, pleasant in manner, and they care about the customer. Every different person dealt with over many years has been the same. As a Company ROL obviously train their staff well, are particular about the people that they employ, and look after their Staff in such a manner that they, the Staff, are more than happy in going the extra mile to ensure that ROL remain at the top of the game. Particular mention, on this occasion, must go to melody for her assistance. What a star!

I will hopefully continue to book with ROL & advise others to do the same

17 Jan 2019

I have always found the people I have spoken to helpful & efficient Immediate response to my booking is always useful I have occasionally tried contacting cruise lines - not helpful / friendly or successful

Worth using

17 Jan 2019

They were able to get me a better deal than going to the cruise line direct

Roll on next January

17 Jan 2019

My booking was made so easy thanks to Katie.

South America Passage

Cruise Code: 1311677 / Voyage Code: X970

Exceptional Offers on hundreds of sailings

Including stateroom upgrades, low deposits and more

Why Not Now with Holland America

Read more

Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

STATEROOM UPGRADES AVAILABLE*

UP TO 10% OFF SELECTED SHORE EXCURSIONS

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

LOW DEPOSIT*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Stateroom upgrades available
  • Up to 10% off select shore excursions
  • Low deposit
  • Book a suite and receive on board spending money - amount varies depending on voyage booked
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

Your Itinerary


Show itinerary as:

Your Ship:

Zaandam - Holland America Line


Day

Port

Date

Due Depart


Day 1

Port :

San Antonio, Chile

Date :

04 Dec 2019

Due - Departs :

04 Dec 2019


Day 2

Port :

At Sea

Date :

05 Dec 2019

Due - Departs :

05 Dec 2019


Day 5

Port :

Cruising the Chilean Fjords

Date :

08 Dec 2019

Due - Departs :

08 Dec 2019


Day 6

Port :

Cruising Canal Sarmiento

Date :

09 Dec 2019

Due - Departs :

09 Dec 2019


Day 7

Port :

Cruising the Strait of Magellan

Date :

10 Dec 2019

Due - Departs :

10 Dec 2019


Day 7

Port :

Cockburn and Beagle Channels

Date :

10 Dec 2019

Due - Departs :

10 Dec 2019


Day 8

Port :

Cruising Glacier Alley

Date :

11 Dec 2019

Due - Departs :

11 Dec 2019


Day 9

Port :

Scenic Cruising Cape Horn

Date :

12 Dec 2019

Due - Departs :

12 Dec 2019


Day 11-12

Port :

At Sea

Date :

14 Dec 2019

Due - Departs :

15 Dec 2019


The Ship


Designed to carry fewer guests while offering greater space, Zaandam is elegant and comfortable. Her décor is inspired by music and features musical instruments including signed guitars from Queen, Iggy Pop, Eric Clapton and the Rolling Stones and a Baroque-style pipe organ. While on-board, enjoy cooking shows and hands-on workshops with America’s Test Kitchen. Rejuvenate at the Greenhouse Spa & Salon. Indulge at any of our fine dining venues.

Zaandam


Launched: May 2000 | Occupancy: 1,432 passengers

Tonnage: 61,396 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms & Conditions: Holland America Line and Reader Offers Limited Package Holiday booking conditions apply. Offer advertised applies to new bookings only. Offers are available for new bookings only, apply only to the cruise portion of Alaska Land+Sea Journeys, are not combinable with any other discounts and are not transferable or refundable. Offers are applicable on select 2019 & 2020 departures. Stateroom upgrades are available in select stateroom categories and are subject to availability of the staterooms in the higher category. Reduced Deposit is valid for new bookings only. On board spend is per Suite and tiered depending on grade/voyage booked. Star ratings are Reader Offers Ltd classified. Normal Cruise Miles terms and conditions apply. E&OE.

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