ROL Cruise customer experience rating 4.8/5 


Based on 3823 reviews

Excellent

15 Jan 2019

Very quick to answer my call, most helpful, efficient and friendly in making the booking.

The young man (Liam) was very polite and very efficient.

15 Jan 2019

The service has been excellent.

Arlene was very efficient and very helpful with our booking.

15 Jan 2019

Arlene was very efficient and very helpful. The only issue we have with ROL bookings is that the holidays seem mainly to be from HRW, we would prefer LGW, so it isn’t an easy option for us. Jane Jolliffe

Helpful

15 Jan 2019

First time booking iwith too very polite and very helpful. B

Excellent Service

15 Jan 2019

They knew their product and the service over the phone was excellent.

Very happy to book all our cruises through ROL

15 Jan 2019

Always answer the phone speedily and deal with our requests in a professional and competent manner.

Good start

15 Jan 2019

Handled efficiently and professionally - so far so good ! Hope the rest of the experience matches the start ! Thank you 😊.

Excellent service always with ROL Staff

15 Jan 2019

We have purchased many cruises through this company over the years. The staff are always extremely curtious and very helpful. We feel they recognise our loyalty and give us competitive prices for our chosen cruises. Also the follow up emails and paperwork for our cruises has always been punctual and thorough. Well done ROL staff.

As above

15 Jan 2019

Listened to what we wanted, and went out of their way to meet it. Knew the details of the cruise and ship and dealt with the special needs of one of our party carefully- in both senses of the word

Booking experience very easy

15 Jan 2019

Very helpful and answered all my questions and booked very quickly. Paperwork came though as promised.

Excellent.

15 Jan 2019

Very knowledgable staff clear and helpful .

This is our second booking which says alot.

15 Jan 2019

Very clear and straight forward.

Smooth & efficient booking

15 Jan 2019

Very efficient, went above and beyond to ensure we got exactly what we wanted. We dealt with Leona, who is the perfect Sales Agent!

Excellent

15 Jan 2019

Jasmin was just great Nothing was too much trouble and she went “the extra mile” for me

Brilliant, wonderful and so professional. Thank you Jasmine.

14 Jan 2019

Jasmine listened carefully, looked up my previous cruises and noted we have one already for Sept and was able to advise on a 2020 cruise for my 80th birthday. Excellent friendly yet professional service giving me all my options which enabled me to book straight away.

excellent service

14 Jan 2019

answered all of my questions, really helpful

Portugal, Spain & the Douro River Valley

Cruise Code: 1316016

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Outside from:

£4,399pp

Balcony from:

£5,049pp

Suite from:

£7,449pp

Single from:

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Prices shown are per person based on 2 people sharing, except single traveller. Air price shown is based on departing from London

Earn up to 14,898 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Elegantly appointed riverview staterooms and suites with luxurious amenities from Hermes and L’Occitane en Provence
  • In-suite butler service on all ships in Europe (not available in Russia & Portugal)
  • Stays at luxurious and centrally located five-star hotels where applicable
  • All gratuities on board and ashore including local guides and bus drivers (gratuities included vary in Russia and Asia)
  • All transportation throughout the trip
  • All meals onboard, prepared using the finest and freshest ingredients
  • Unlimited beverages on board including local wines, sparkling wines and champagne, craft beer and premium spirits (inclusions vary for Russia and Asia)
  • A variety of on board dining experiences with open seating and a casual-elegant dress code
  • Local entertainment & insightful lectures on board
  • Ship-wide Wi-Fi access (excludes Russia & Asia)
  • Fully escorted excursions with English-speaking local guides
  • Services of a dedicated Uniworld Cruise/Tour Manager

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Your journey starts in Lisbon, the city that launched some of the world’s most renowned explorers. Following the Douro River through Portugal and into Spain, you’ll cruise past steeply terraced hillsides, quaint villages and acres of ripe vineyards. Dine on traditional fare in majestic Coimbra, the birthplace of six Portuguese kings; enjoy private tastings of Port; and explore Porto’s historic Ribeira district, home to iconic rabelo boats, cutting-edge cuisine and a thriving art scene. Wind your way through the dramatic landscapes of the UNESCO-designated Douro Valley, heading ashore to visit charming quintas and meet the winemakers who operate them. In Salamanca, Spain, you’ll see the city’s famous university and take in a high-spirited flamenco show. Return to Portugal with a visit to the fortified village of Castelo Rodrigo and historic Guimarães. There’s no better way to discover Europe’s best-kept secret than this scenic and all-inclusive river cruise!

Your Itinerary


Show itinerary as:

Your Ship:

Queen Isabel - Uniworld River Cruises


Day

Port

Date

Due Depart


Day 5

Port :

Cruising the Douro River

Date :

06 May 2019

Due - Departs :

06 May 2019


Day 6

Port :

Cruising the Douro River

Date :

07 May 2019

Due - Departs :

07 May 2019


Day 7

Port :

Cruising the Douro River

Date :

08 May 2019

Due - Departs :

08 May 2019


Day 9

Port :

Cruising the Douro River

Date :

10 May 2019

Due - Departs :

10 May 2019


Day 10

Port :

Cruising the Douro River

Date :

11 May 2019

Due - Departs :

11 May 2019


The Ship


Uniworld’s Queen Isabel provides an up-close and unforgettable view of Portugal’s Douro River Valley—a designated UNESCO World Heritage Site—renowned for its dramatic, rugged scenery and pristine waters. Named after Portugal's beloved queen, this boutique 116-passenger vessel is the most unique and stately ship on the Douro, a wonderful place to admire the region’s steeply terraced hillside vineyards and charming wine estates.

Queen Isabel


Launched: January 2013 | Occupancy: 118 passengers

Length: 258 ft (78.64 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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