ROL Cruise customer experience rating 4.8/5 


Based on 3856 reviews

Helpful understanding perfect

17 Jan 2019

I would certainly recommend ROL to friends We’ve never been on a cruise before so we valued the extra help. However , we had a problem with the dates we’d booked but the lady was very helpful and sorted it out perfectly

1st class

17 Jan 2019

First class... Caroline was clear and so easy to understand,etc Thanks again

WOW! Once again 1st Class.

17 Jan 2019

As usual the staff at ROL listen, react and deal with any query that you have. They are fast and efficient, pleasant in manner, and they care about the customer. Every different person dealt with over many years has been the same. As a Company ROL obviously train their staff well, are particular about the people that they employ, and look after their Staff in such a manner that they, the Staff, are more than happy in going the extra mile to ensure that ROL remain at the top of the game. Particular mention, on this occasion, must go to melody for her assistance. What a star!

I will hopefully continue to book with ROL & advise others to do the same

17 Jan 2019

I have always found the people I have spoken to helpful & efficient Immediate response to my booking is always useful I have occasionally tried contacting cruise lines - not helpful / friendly or successful

Worth using

17 Jan 2019

They were able to get me a better deal than going to the cruise line direct

Roll on next January

17 Jan 2019

My booking was made so easy thanks to Katie.

Friendly, knowledgeable advice about the ship and very efficient booking

17 Jan 2019

Didn’t have to wait long to speak to an agent who was friendly, gave set helpful advice and made the whole booking process easy and efficient. Met ROL Reid first last tour on a South Africa cruise who were genuinely friendly and explained the benefits. First time we’ve used you to book will do again. Thanks to Katie who dealt with me.

calm flowing waters

17 Jan 2019

Member of staff introduced herself and told me I can get back to her for any queries. She answered the questions I had and told me rest of the info she had to pass on. For me this is a holiday of a lifetime but she steered me through all the important stuff calmly.

Excellent service

17 Jan 2019

Every thing about the booking

Excellent overall service

17 Jan 2019

All aspects and personal knowledge of my profile

North Pacific Crossing

Cruise Code: 1320247 / Voyage Code: W958

Exceptional Offers on hundreds of sailings

Including stateroom upgrades, low deposits and more

Why Not Now with Holland America

Read more

Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

STATEROOM UPGRADES AVAILABLE*

UP TO 10% OFF SELECTED SHORE EXCURSIONS

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

LOW DEPOSIT*

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Stateroom upgrades available
  • Up to 10% off select shore excursions
  • Low deposit
  • Book a suite and receive on board spending money - amount varies depending on voyage booked
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

Your Itinerary


Show itinerary as:

  • Westerdam

    Your Ship


    Westerdam

    Holland America Line

    Holland America Line
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  • Vancouver, Canada

    Day 1

    Vancouver, Canada

    29 Sep 2019

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide
  • Day 2


    Scenic Cruising The Inside Passage

    30 Sep 2019

  • Juneau, Alaska

    Day 3

    Juneau, Alaska

    01 Oct 2019

    Migrating whales, rivers of ice and super fresh seafood capture the hearts of its visitors, although Alaska’s capital city also has a strong mining history. Once the sacred territory of the Auke and Taku tribes, Juneau was named after the gold prospector Joe Juneau.

    Destination guide
  • Day 4-7


    At Sea

    02 Oct 2019 to 05 Oct 2019

  • Day 8


    Crossing the International Date line

    06 Oct 2019

  • Day 9-10


    At Sea

    07 Oct 2019 to 08 Oct 2019

  • Kushiro

    Day 11

    Kushiro

    09 Oct 2019

    Known for its markets and deep-sea fishing, Kushiro is also your gateway to Japan’s beautiful eastern Hokkaido region. Wander among the stalls at Kushiro’s Washo Market and sample local seafood specialties; visit the Kushiro Japanese Crane Reserve; and travel through the lush countryside to marvel at the translucent beauty of Lake Mashu in Akan National Park.

  • Hakodate, Japan

    Day 12

    Hakodate, Japan

    10 Oct 2019

    Take a cable car to Mt Hakodate Observatory, where you will see the sweeping view of the surrounding sea and mountains. Goryo-kaku Park, a popular destination, constructed in the shape of a five-pointed star, hosts the remains of a western-styled fortress, art gallery and a 107m tower from where you can view the beautiful cherry trees surrounding the park.

    Destination guide
  • Day 13


    At Sea

    11 Oct 2019

  • Yokohama (Tokyo), Japan

    Day 14

    Yokohama (Tokyo), Japan

    12 Oct 2019

    A city where you’ll find centuries-old culture jostling for position next to cutting-edge technology – a fabulous blend of history and modernity that has to be seen to be believed.

    Destination guide

The Ship


Recently updated with new bar, entertainment and dining venues, plus completely reimagined suites, Westerdam is a fascinating destination in her own right. On board, enjoy live entertainment with Music Walk™, including Lincoln Center Stage, B.B. King's Blues Club and Billboard Onboard. Learn culinary skills at a cooking show or hands-on workshop with America's Test Kitchen. Enrich your travel experience at the new Exploration Central atop the ship.

Westerdam


Launched: April 2004 | Occupancy: 1,916 passengers

Tonnage: 82,348 tons | Length: 936 ft (285.30 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms & Conditions: Holland America Line and Reader Offers Limited Package Holiday booking conditions apply. Offer advertised applies to new bookings only. Offers are available for new bookings only, apply only to the cruise portion of Alaska Land+Sea Journeys, are not combinable with any other discounts and are not transferable or refundable. Offers are applicable on select 2019 & 2020 departures. Stateroom upgrades are available in select stateroom categories and are subject to availability of the staterooms in the higher category. Reduced Deposit is valid for new bookings only. On board spend is per Suite and tiered depending on grade/voyage booked. Star ratings are Reader Offers Ltd classified. Normal Cruise Miles terms and conditions apply. E&OE.

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