ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

15 Day Magnificent Europe - Amsterdam to Budapest

Cruise Code: 1325744

  • Duration: 14nts
  • Departs: 06 Dec 2019 Alternative sailing dates
  • Sails from: Amsterdam, Netherlands
  • Flights and transfers: not inc
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Suite from:

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Single from:

£6,445

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 6,445 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Expert services of a Cruise Director
  • Friendly, English-speaking local guides on all excursions
  • All delicious on board meals, freshly prepared by an expert chef to reflect regional flavours
  • Comprehensive range of guided tours and sightseeing excursions
  • Unique and exclusive Signature Experiences offering once-in-a-lifetime experiences (on select sailings)
  • Insider Experiences offering unique special stays, local insights and memorable meals (on select sailings)
  • Freedom of Choice touring allowing you to tailor your holiday around your own interests (on select sailings)
  • All port charges, taxes and tipping

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

MS AmaVenita - APT Cruising


Day

Port

Date

Due Depart


The Ship


Leading the way in luxury and comfort, Concerto River Ships represent a revolution in ship design. They are the grandest ships on Europe’s rivers and present a wealth of exclusive facilities and suites. Concerto River Ships are the only ships in Europe that present Twin Balcony Suites, featuring a large Outside Balcony and a Panoramic Balcony. The high staff-to-guest ratio onboard means you will experience incredible standards of service from APT.

MS AmaVenita


Occupancy: 164 passengers

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.

Outside


Twin Window

Twin Window


Twin Window Suites are among the largest entry-level suite categories on Europe's rivers. Featuring twin windows, they offer the comfort, size, amenities and sophistication of Panoramic Balcony Suites.

Suite


Owner's Suite +

Owner's Suite +


Retreat to unimaginable luxury in your Owner’s Suite+. Measuring a huge 350 square feet, they present both a Panoramic Balcony and a large Outside Balcony.

Panoramic Balcony Suite

Panoramic Balcony Suite


Featured in almost all of our suites, our Panoramic Balcony Suites feature floor-to-ceiling glass doors that slide open. This transforms your indoor seating area into an enclosed balcony, offering fresh air and unimpeded views of Europe’s waterways.

Royal Suite

Royal Suite


These suites are the perfect choice for those seeking the next level in cruising style and elegance, with two private balconies; a Panoramic Balcony and an Outside Balcony.

Twin Balcony Suite

Twin Balcony Suite


Twin Balcony Suites feature both a Panoramic Balcony and an Outside Balcony. With enhanced floor space, the style and design of these exclusive suites cannot be equaled.


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* Terms and Conditions


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