ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Palms & Paradise - Miami to Miami

Cruise Code: 1326109

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Inside from:

£2,919pp

Outside from:

£3,259pp

Balcony from:

£3,769pp

Suite from:

£4,809pp

Prices shown are per person based on 2 people sharing, except single traveller. Air price shown is based on departing from London

Earn up to 9,618 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Mid-sized, elegant ships with a high staff to guest ratio to take care of your every need
  • Finest cuisine at sea, served in a variety of distinctive open-seating restaurants, all at no additional charge
  • Complimentary soft drinks, bottled water and speciality coffees
  • Gourmet culinary programme created by world renowned Master Chef Jacques Pépin
  • Country club-casual ambience; tuxedos and gowns are never required
  • Acclaimed Canyon Ranch SpaClub®
  • Complimentary shuttles in most of the ports
  • Port-intensive itineraries featuring more overnight visits and extended evening port stays
  • 24-hour Butler service in all suites
  • FREE wireless internet access

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Riviera

    Your Ship


    Riviera

    Oceania Cruises

    Oceania Cruises
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  • Miami, Florida, USA

    Day 1

    Miami, Florida, USA

    04 Feb 2020

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Nassau, Bahamas

    Day 2

    Nassau, Bahamas

    05 Feb 2020

    The capital city of The Bahamas is Nassau, found on New Providence Island. A captivating fusion of old and new, the historic heritage of this island is sure to capture your heart.

    Destination guide
  • Day 3


    At Sea

    06 Feb 2020

  • Day 4


    Punta Cana, Domnican Republic

    07 Feb 2020

  • Philipsburg, St. Maarten

    Day 5

    Philipsburg, St. Maarten

    08 Feb 2020

    Snorkel amidst the exotic fish and majestic coral reefs in the undersea world of Shipwreck Cove. Egrets, plovers, pelicans and herons are among the wildlife found via kayak tours of the beautiful saltwater lagoons. Discover the dazzling colors of hundreds of butterflies on the ever-popular Butterfly Farm. With a little training from local sailing professionals, you can even navigate a race on an America's Cup course onboard the world-renowned sailboat, Stars and Stripes.

  • St John's, Antigua

    Day 6

    St John's, Antigua

    09 Feb 2020

    With its white sand beaches, glimmering blue seas and laid-back locals, Antigua is a quintessentially Caribbean island.

    Destination guide
  • Castries, St. Lucia

    Day 7

    Castries, St. Lucia

    10 Feb 2020

    From refreshing waterfalls and exhilarating water sports to elegant dining in Rodney Bay, St Lucia offers something for everyone.

    Destination guide
  • Gustavia, St. Barts

    Day 8

    Gustavia, St. Barts

    11 Feb 2020

    Tour this beautiful island and marvel at the rugged coastline and its unspoiled, upscale atmosphere, unique in the Caribbean for its Swedish and French heritage. Enjoy the spectacular beaches and resorts, snorkel or dive in the crystalline waters, or see underwater wonders from a semi-submersible marine vessel.

  • Day 9-10


    At Sea

    12 Feb 2020 to 13 Feb 2020

  • Miami, Florida, USA

    Day 11

    Miami, Florida, USA

    14 Feb 2020

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


Stunning Riviera was designed to be distinctive and special in so many ways. Featuring the magnificent Lalique Grand Staircase, stunning Owner's Suites furnished in Ralph Lauren Home, and designer touches throughout the entire ship, Riviera showcases rich residential design and furnishings. Riviera’s refined ambiance truly embodies the unparalleled Oceania Cruises experience. Ideally proportioned, Riviera still embraces the same warmth and charm of renowned Regatta, Insignia, Nautica and Sirena. While the impeccable level of personalized service and the country club casual ambiance remain the same, Riviera offers even more choices, as well as generous new amenities. Designed with the ultimate epicurean and travel connoisseur in mind, Riviera offers guests multiple dining venues, of which six are open-seating gourmet restaurants with no surcharge. La Reserve by Wine Spectator offers enlightening seminars, tastings, and gourmet food pairings. Riviera also features The Culinary Center, the only hands-on cooking school at sea which features a range of cooking classes by master chefs. In the Artist Loft, talented artists-in-residence offer step-by-step instruction in everything from photography to painting to printmaking. Baristas, our signature coffee bar, serves up illy® espresso and coffee and fresh pastries made daily. Intimate spaces throughout the ship provide relaxing escapes. Spacious accommodations in every category showcase luxurious designer touches and lavish bathrooms. Notably, the onboard experience continues to exude that comfortable familiarity guests have come to cherish. We have retained everything guests appreciate about our ships and continue to aim even higher. We look forward to welcoming you aboard.

Riviera


Launched: April 2012 | Occupancy: 1,250 passengers

Tonnage: 66,084 tons | Length: 785 ft (239.27 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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