ROL Cruise customer experience rating 4.8/5 


Based on 4402 reviews

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Patient,helpful advisor.

18 Feb 2019

We have used them before and there have been no problems. Would use again.

Karen was very knowledgable about our cruise and explained all the criteri.

18 Feb 2019

Very pleasant and helpful, giving us alternative dates for our cruise. Would recommend them again.

Excellent service from sales staff, wold definitely recommend this company.

18 Feb 2019

very good service. Very helpful person who explained things very well.

Karen made the booking go smoothly.

18 Feb 2019

Very friendly staff and helpful all information at her fingertips .

Exstreamly helpful.

17 Feb 2019

Christine was so helpful and found me a great cruise, she took time to listen to my requests and found the perfect holiday.q

Venice & the Gems of Northern Italy

Cruise Code: 1333249

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Outside from:

£3,299pp

Balcony from:

£4,549pp

Suite from:

£5,449pp

Single from:

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Prices shown are per person based on 2 people sharing, except single traveller. Air price shown is based on departing from London

Earn up to 10,898 cruise miles

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Your ROL Cruise package


What's included

  • Elegantly appointed riverview staterooms and suites with luxurious amenities from Hermes and L’Occitane en Provence
  • In-suite butler service on all ships in Europe (not available in Russia & Portugal)
  • Stays at luxurious and centrally located five-star hotels where applicable
  • All gratuities on board and ashore including local guides and bus drivers (gratuities included vary in Russia and Asia)
  • All transportation throughout the trip
  • All meals onboard, prepared using the finest and freshest ingredients
  • Unlimited beverages on board including local wines, sparkling wines and champagne, craft beer and premium spirits (inclusions vary for Russia and Asia)
  • A variety of on board dining experiences with open seating and a casual-elegant dress code
  • Local entertainment & insightful lectures on board
  • Ship-wide Wi-Fi access (excludes Russia & Asia)
  • Fully escorted excursions with English-speaking local guides
  • Services of a dedicated Uniworld Cruise/Tour Manager

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • River Countess

    Your Ship


    River Countess

    Uniworld River Cruises

    Uniworld River Cruises
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  • Venice

    Day 1

    Venice

    23 Jun 2019

    With a maze of canals threaded through the city and hints of history to be found on every corner, it’s easy to see why Venice is considered one of the most beautiful and charming destinations in the world.

    Destination guide
  • Venice

    Day 2

    Venice

    24 Jun 2019

    Explore iconic sites as well as quiet lanes and secret spots known only to locals with an expert guide. Also, on deck today: a scenic cruise around the Venetian Lagoon. Enjoy a special Captain’s Welcome Reception and Dinner

    ★ Featured Excursion ★

    Venice walking discovery tour

    Destination guide
  • Day 3


    Chioggia

    25 Jun 2019

    Sail from Venice, through the lagoon, passing the huge ongoing fl ood-control project called MOSE, designed to protect Venice from rising seawater. Arrive in Chioggia and join a local expert and stroll around the picturesque fi shing village, a popular place for artists, or “Go Active” with a bike ride along the beaches lining the lagoon to enjoy the spectacular sweeping views. If weather permits, take a small boat out to the lagoon to take part in a mussel harvest

    ★ Featured Excursions ★

    Enjoy a Chioggia walking discovery tour OR an exclusive guided “Let's Go” bicycle tour of Chioggia’s beaches OR Chioggia mussel harvesting experience

    *Please be advised that excursions may differ for 2018 sailings*

  • Day 4


    Polesella (for Bologna or Ferrara), Italy

    26 Jun 2019

    If you have an appetite for pasta, head to Bologna – the heart of Italian culinary traditions – and learn how to make (and eat!) your own lunch. Or indulge your appetite for art with an excursion to Ferrara, an ancient center for the arts that once rivaled Medici Florence

    ★ Featured Excursions ★

    Exclusive pasta-making workshop and lunch in Bologna OR half-day excursion to Ferrara with lunch on board

  • Day 5


    Taglio di Po

    27 Jun 2019

  • Day 5


    Chioggia

    27 Jun 2019

    Dip into a lively local scene with a stroll through Chioggia to visit the once-a-week bustling market. This evening, sail back to Venice

    ★ Featured Excursions ★

    Chioggia market 

    Enjoy an extremely rare after-hours visit to St. Mark’s Basilica – exclusively for Uniworld guests

  • Venice Island (Burano, Mazzorbo & Torcello)

    Day 6

    Venice Island (Burano, Mazzorbo & Torcello)

    28 Jun 2019

    Venice is an island surrounded by hundreds of smaller islands, three of which you’ll visit today – Burano, famous for its lace-makers and houses painted in eyepopping colours; Mazzorbo, where you’ll taste a historic golden-hued wine; and Torcello, home to beautiful Byzantine mosaics

    ★ Featured Excursion ★

    Full-day tour of “The Magical Islands of Venice”

    Destination guide
  • Venice

    Day 7

    Venice

    29 Jun 2019

    Enjoy a walking tour to the famous fi sh and produce market next to the Rialto Bridge. Or, join an art historian for a highlights tour of the Accademia gallery. Enjoy a special Captain’s Farewell Reception and Dinner this evening

    ★ Featured Excursions ★

    Exclusive “Do as the Locals Do” Venice walking tour OR “Venetian Painters at the Accademia” tour with art historian guide

    Destination guide
  • Venice

    Day 8

    Venice

    30 Jun 2019

    With a maze of canals threaded through the city and hints of history to be found on every corner, it’s easy to see why Venice is considered one of the most beautiful and charming destinations in the world.

    Destination guide

The Ship


The recently remodeled, 130-passenger River Countess is filled with light and colour. Muted shades of turquoise complemented by soothing cream, taupe, and white accents create a luxurious and sophisticated environment for your up-close, unsurpassed and unforgettable Italian adventure. Ciao, bella!

River Countess


Launched: January 2003 | Occupancy: 130 passengers

Length: 361 ft (110.03 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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