ROL Cruise customer experience rating 4.8/5 


Based on 4988 reviews

Polite and patient

24 Mar 2019

Provided me with the correct cabin and acted patiently when I queried it. My fault so really appreciated the way they dealt with me on the phone.

Booking was handled by member of staff in an excellent manner.

24 Mar 2019

Booking was handled by member of staff in an excellent manner.

Happy

24 Mar 2019

pleasant person Stacy, helpful and new what she was doing

Brilliant service!

24 Mar 2019

Excellent customer service. Understood my needs.

ROL convenient and reliable service for cruises

24 Mar 2019

They provide an efficient and knowledgeable booking service for a range, but not all, cruise lines. Have used them in the past and expect to use them again sometime in the future.

ROL certainly is a 5 star company

24 Mar 2019

Katie was so helpful and patient and made me feel special. She was extremely professional and we got there in the end after her having to make phone calls and I'm sure I'd provided her with a challenge. Fantastic service - my first impression of ROL wonderful. I'd heard from others that ROL was a great company to go with - they weren't wrong! I'd definitely recommend ROL to others. ROL certainly is a 5 star company.

Great service.

24 Mar 2019

This is the first time I have used ROL - really impressed. Very courteous and efficient gentleman on the help desk. All relative details regarding the cruise were given and all questions answered.

good experience

24 Mar 2019

Efficient, knowledgable service

Excellent

24 Mar 2019

Excellent

Brilliant service

24 Mar 2019

Phone answered quickly and efficiently. Waited over 30 minutes for a rival company to answer then hung up on disgust. Your staff are always pleasant cheerful and helpful.

First class

24 Mar 2019

Very helpful, clear explanations and advice on extras.

booking completed with a smile

24 Mar 2019

My no 1 Travel agent always excellent service completed with a smile

The Northern Lights Discovery

Cruise Code: 1334299

The Unmissable Bucket List Experience

The 2019/20 Northern Lights Promotion

Read more

Offer ends 29 Mar 2019

POLE POSITION

Where Hurtigruten sails in northern Norway is directly beneath the auroral zone, an area of continuous and consistent aurora activity around the North Pole. Of the 34 ports visited from Bergen in the south to Kirkenes up north, 22 are in the Arctic Circle, giving you plenty of opportunity to see the Northern Lights.

EXCLUSIVE ROL CRUISE FARES*

FREE TRIP IF THE NORTHERN LIGHTS DON'T APPEAR*

UK'S TOP AGENT FOR HURTIGRUTEN

EXPLORE THE ARCTIC WITH A RANGE OF EXCURSIONS*

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Inside from:

£1,299pp

Outside from:

£1,499pp

Suite from:

£2,699pp

Based on a Q Grade

Single from:

£1,799

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 5,398 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Northern Lights Promise terms & conditions apply – Receive a free Hurtigruten voyage if the Northern Lights do not make an appearance
  • 11 night full board voyage
  • Return flights and overseas transfers
  • Gratuities are neither expected, nor required
  • Discover Norway’s entire coastal route with 34 ports of call, more than 100 fjords & 1,000 mountains
  • Explore the Arctic with a range of excursions (available at a supplement)
  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


IMMERSIVE ADVENTURE

You won’t find cinemas, shopping malls, or cabaret shows on a Hurtigruten ship. Instead, your entertainment is the wide range of seasonal shore excursions that bring you closer to the local culture and wildlife. The winter months feature over 35 optional extras at a supplement such as:

DOG SLEDDING | A VIKING FEAST | SNOWMOBILING | HORSE RIDING IN LOFOTEN | A TRIP TO THE NORTH CAPE | GUIDED CITY TOURS | THE SNOWSHOEING | AND MUCH MORE... For more information on excursions that may be available, please click here.

Your Itinerary


Show itinerary as:

Your Ship:

MS Polarlys - Hurtigruten


Day

Port

Date

Due Depart


Day 1

Port :

Fly from London to Bergen, Norway

Date :

30 Oct 2019

Due - Departs :

30 Oct 2019


Day 1

Port :

Embark the ship

Date :

30 Oct 2019

Due - Departs :

30 Oct 2019


Day 12

Port :

Disembark the ship

Date :

10 Nov 2019

Due - Departs :

10 Nov 2019


Day 12

Port :

Transfer to the airport and fly to London

Date :

10 Nov 2019

Due - Departs :

10 Nov 2019


The Ship


MS Polarlys was built in 1996, and she is the third ship in Hurtigruten to have this name. Polarlys is the Norwegian word for polar light, a name given to the special Arctic phenomenon we chase in our winter programme “Hunting the Light”. MS Polarlys is a stylish ship, furnished with mahogany panelling, polished brass, and a choice selection of Norwegian contemporary art. Together with the extensive use of wood in the public areas, this has created a unique maritime atmosphere.

MS Polarlys


Launched: January 1996 | Occupancy: 619 passengers

Tonnage: 11,341 tons | Length: 404 ft (123.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offer applies to new bookings only. Northern Lights Promise T&Cs apply.  Tours are at a supplement, are subject to change and may not be applicable for all departure dates.  Some Polar Outside/Arctic Superior cabins may have an obstructed view. Cabin is on a guarantee basis. Flights may be indirect. Please note, Hurtigruten ships are working ships. Northern Lights sightings are not guaranteed.  Please note, Arctic Superior Outside Cabins can be based on fixed double or twin bed configuration. Northern Lights promise terms & conditions apply. Please click here for Northern Lights Promise terms & conditions. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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