ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Excellent customer service

20 Feb 2019

Excellent customer service - far better than trying to do it yourself online!

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

The Northern Lights Discovery

Cruise Code: 1334792

The Unmissable Bucket List Experience

The 2019/20 Northern Lights Promotion

Read more

Offer ends 28 Feb 2019

POLE POSITION

Where Hurtigruten sails in northern Norway is directly beneath the auroral zone, an area of continuous and consistent aurora activity around the North Pole. Of the 34 ports visited from Bergen in the south to Kirkenes up north, 22 are in the Arctic Circle, giving you plenty of opportunity to see the Northern Lights.

EXCLUSIVE ROL CRUISE FARES*

FREE TRIP IF THE NORTHERN LIGHTS DON'T APPEAR*

UK'S TOP AGENT FOR HURTIGRUTEN

EXPLORE THE ARCTIC WITH A RANGE OF EXCURSIONS*

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Inside from:

£1,199pp

Outside from:

£1,399pp

Suite from:

£2,699pp

Based on a Q Grade

Single from:

£1,699

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 5,398 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Northern Lights Promise terms & conditions apply – Receive a free Hurtigruten voyage if the Northern Lights do not make an appearance
  • 11 night full board voyage
  • Return flights and overseas transfers
  • Gratuities are neither expected, nor required
  • Discover Norway’s entire coastal route with 34 ports of call, more than 100 fjords & 1,000 mountains
  • Explore the Arctic with a range of excursions (available at a supplement)
  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


IMMERSIVE ADVENTURE

You won’t find cinemas, shopping malls, or cabaret shows on a Hurtigruten ship. Instead, your entertainment is the wide range of seasonal shore excursions that bring you closer to the local culture and wildlife. The winter months feature over 35 optional extras at a supplement such as:

DOG SLEDDING | A VIKING FEAST | SNOWMOBILING | HORSE RIDING IN LOFOTEN | A TRIP TO THE NORTH CAPE | GUIDED CITY TOURS | THE SNOWSHOEING | AND MUCH MORE... For more information on excursions that may be available, please click here.

Your Itinerary


Show itinerary as:

Your Ship:

MS Richard With - Hurtigruten


Day

Port

Date

Due Depart


Day 1

Port :

Fly from London to Bergen, Norway

Date :

17 Jan 2020

Due - Departs :

17 Jan 2020


Day 1

Port :

Embark the ship

Date :

17 Jan 2020

Due - Departs :

17 Jan 2020


Day 12

Port :

Disembark the ship

Date :

28 Jan 2020

Due - Departs :

28 Jan 2020


Day 12

Port :

Transfer to the airport and fly to London

Date :

28 Jan 2020

Due - Departs :

28 Jan 2020


The Ship


MS Richard With is named after the founder of Hurtigruten, Captain Richard With. His establishment of the Norwegian Coastal Express back in 1893 had an enormous impact on life along the Norwegian coast. This ship was delivered to us in 1993, 100 years after our founder completed his first ever Hurtigruten voyage. On board there is beautiful art by the famous Harr family. The panorama lounges, Horisont and Syvstjernen, treat you to unforgettable views of the surrounding scenery. There are also Jacuzzis and eight junior suites on board.

MS Richard With


Launched: January 1993 | Occupancy: 590 passengers

Tonnage: 11,205 tons | Length: 399 ft (121.62 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offer applies to new bookings only. Northern Lights Promise T&Cs apply.  Tours are at a supplement, are subject to change and may not be applicable for all departure dates.  Some Polar Outside/Arctic Superior cabins may have an obstructed view. Cabin is on a guarantee basis. Flights may be indirect. Please note, Hurtigruten ships are working ships. Northern Lights sightings are not guaranteed.  Please note, Arctic Superior Outside Cabins can be based on fixed double or twin bed configuration. Northern Lights promise terms & conditions apply. Please click here for Northern Lights Promise terms & conditions. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

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