ROL Cruise customer experience rating 4.7/5 


Based on 2674 reviews

Very good service

17 Oct 2018

Vver

As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.

Great

17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Excellent service you can trust

17 Oct 2018

The staff are friendly, helpful and efficient. They are always happy to answer any questions. The paperwork is sent out in good time and is clear and comprehensive. The packages including transfers are well organised. I am very happy to use ROL time after time and to recommend them to other people.

As above.

17 Oct 2018

Try to ensure all queries are addressed. To the best of their knowledge. Very Disappointed that a cabin offered to me by ROL at a price I could afford was later proved incorrect. Otherwise a good understanding of the cruise. Have used ROL a number of times now.

Excellent PROFESSIONAL CLIENT FOCUSED SERVICE.

17 Oct 2018

Very speedy and professional response meeting my requirements.

Courteous, professional & well informed....what more do you need?

16 Oct 2018

Fantastic team, well advised and professional. A real pleasure to book our holiday with - can't wait to go! Many thanks

Well done

16 Oct 2018

Very friendly and efficient details arrived by email promptly

Good product offering professionally delivered

16 Oct 2018

Professional, and easy to deal with plus a very good product offering

The Northern Lights Discovery

Cruise Code: 1336978

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Prices shown are per person based on 2 people sharing, except single traveller.

Your ROL Cruise package


What's included

  • Locally sourced cuisine in a stylish restaurant
  • A truly unique experience in a wonderfully carefree and relaxed environment
  • All overseas transfers to and from your Hurtigruten ship

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


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Your Ship:

MS Spitsbergen - Hurtigruten


Day

Port

Date

Due Depart


The Ship


The Spitsbergen is named after the Arctic crown of Norway - the archipelago of Spitsbergen. Hurtigruten has a long history of travelling to this destination, starting back in 1986 with the Sports Route. After a complete reconstruction MS Spitsbergen will be included in the Hurtigruten fleet in 2016. The ship will feature high standards and comfortable and modern public areas and cabins. The fresh Scandinavian design reflects the colour palette from the sea. The ship is modern and environmentally friendly and we will make further improvements inorder to reduce emissions and fuel consumption. The new Ship's maneuverability and optimal size make her very suitable for exploring the coast of Norway. She will also be equipped and adapted for future sailings in polar waters.

MS Spitsbergen


Occupancy: 335 passengers

Tonnage: 7,344 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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