ROL Cruise customer experience rating 4.8/5 


Based on 4402 reviews

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Patient,helpful advisor.

18 Feb 2019

We have used them before and there have been no problems. Would use again.

Karen was very knowledgable about our cruise and explained all the criteri.

18 Feb 2019

Very pleasant and helpful, giving us alternative dates for our cruise. Would recommend them again.

Excellent service from sales staff, wold definitely recommend this company.

18 Feb 2019

very good service. Very helpful person who explained things very well.

Karen made the booking go smoothly.

18 Feb 2019

Very friendly staff and helpful all information at her fingertips .

Exstreamly helpful.

17 Feb 2019

Christine was so helpful and found me a great cruise, she took time to listen to my requests and found the perfect holiday.q

Hong Kong to Laem Chabang (Bangkok)

Cruise Code: 1339268 / Voyage Code: 5002

BONUS savings of up to £400

The Ultra-Luxury All-Inclusive New Year Sale

Read more

Offer ends 28 Feb 2019

From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

FLY CRUISE - FLIGHTS & TRANSFERS INCLUDED*

COMPLIMENTARY SUITE UPGRADES & $1,000 ON BOARD SPEND

ULTRA-LUXURY ALL-INCLUSIVE CRUISING*

BONUS SAVINGS OF UP TO £400*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 9,800 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Bonus savings of up to £400 - on select sailings
  • Economy or business class flights included on select sailings
  • Complimentary suite upgrades and $1,000 on board spend on select sailings
  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

Your Itinerary


Show itinerary as:

Your Ship:

Silver Spirit - Silversea


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

19 Jan 2020

Due - Departs :

19 Jan 2020


Day 4

Port :

Kaoshiung

Date :

21 Jan 2020

Due - Departs :

21 Jan 2020


Day 5

Port :

At Sea

Date :

22 Jan 2020

Due - Departs :

22 Jan 2020


Day 7

Port :

Coron, Philippines

Date :

24 Jan 2020

Due - Departs :

24 Jan 2020


Day 8-9

Port :

At Sea

Date :

25 Jan 2020

Due - Departs :

26 Jan 2020


Day 13

Port :

At Sea

Date :

30 Jan 2020

Due - Departs :

30 Jan 2020


The Ship


Silver Spirit offers the distinctive luxuries and celebrated lifestyle Silversea guests adore, plus enticing enhancements including Stars Supper Club, an Asian-themed restaurant, an expansive 8,300-square-foot spa, a resort-style pool, four whirlpools, and the largest suites in the Silversea fleet — 95% with private verandas.

Silver Spirit


Launched: December 2009 | Occupancy: 608 passengers

Tonnage: 39,519 tons | Length: 691 ft (210.62 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Silversea and Reader Offers Limited Agency terms of business apply. Bonus savings promotion valid on new, individual bookings made between 4 January 2019 and 28 February 2019. Guest benefits from an extra saving per person, valid on all categories, on all cruises sailing between 4 January 2019 and 31 March 2020, plus a selection of cruises sailing beyond 31 March 2020. Savings amount varies by voyage. Single supplements will apply and vary by voyage. All fares shown are per guest, based on double-occupancy. Fares are capacity controlled and subject to change at any time without notice. Availability of all suite categories cannot be guaranteed. All air offers are capacity controlled, subject to availability and can be modified or discontinued at any time without notice. Available from select UK air gateways only. Offer applies to new bookings made between 1 December 2018 and 31 January 2019. Offer is only applicable to specified voyages. Offer valid for bookings made at least 60 days prior to voyage departure. Silversea reserves the right to select the air carrier, routing and departure airport from each gateway city. The promotional air rate is only available to the first and second full-fare guests in a suite. Airline baggage fees are not included. Due to flight schedules, some voyages may require an overnight hotel stay pre or post-cruise. This will be available for booking at an additional charge. Further Terms & Conditions apply for air promotions. On select sailings guests benefit from a one-category suite upgrade (up to Deluxe Veranda on Silver Cloud, Silver Spirit and Silver Muse; up to Terrace on Silver Galapagos; up to Veranda 4 on Silver Shadow and Silver Whisper; up to Mid Veranda on Silver Wind, and up to Vista on Silver Explorer and Silver Discoverer) and a US$1,000 onboard credit per suite. Free drinks are subject to the cruise lines T&Cs. Tours are subject to change, are non-transferable and may not be suitable for guests with mobility restrictions. Star ratings are ROL Cruise classified. Free unlimited Wi-Fi is subject to further T&Cs and is limited to one device per guest. Medallion suites and above will receive unlimited premium Internet access for up to two simultaneous devices per guest. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

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