ROL Cruise customer experience rating 4.8/5 


Based on 4411 reviews

Excellent customer service

20 Feb 2019

Excellent customer service - far better than trying to do it yourself online!

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Singapore to Mumbai

Cruise Code: 1339275 / Voyage Code: 5005

BONUS savings of up to £400

The Ultra-Luxury All-Inclusive New Year Sale

Read more

Offer ends 28 Feb 2019

From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

FLY CRUISE - FLIGHTS & TRANSFERS INCLUDED*

COMPLIMENTARY SUITE UPGRADES & $1,000 ON BOARD SPEND

ULTRA-LUXURY ALL-INCLUSIVE CRUISING*

BONUS SAVINGS OF UP TO £400*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 11,600 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Bonus savings of up to £400 - on select sailings
  • Economy or business class flights included on select sailings
  • Complimentary suite upgrades and $1,000 on board spend on select sailings
  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


From Barcelona to the Galapagos Islands, this promotion takes you around the globe, please do not miss out, discover the authentic beauty the world has to offer in all-inclusive ultra-luxury with Silversea

Book by 8:30pm Thursday 28th February 2019 to receive up to £400 per suite in additional savings.

Your Itinerary


Show itinerary as:

  • Silver Spirit

    Your Ship


    Silver Spirit

    Silversea

    Silversea
    View
  • Singapore

    Day 1

    Singapore

    29 Feb 2020

    Diamond-shaped Pulau Ujong is Singapore's main island and it's bursting with colour, energy and culture.

    Destination guide
  • Day 2


    At Sea

    01 Mar 2020

  • Phuket, Thailand

    Day 3

    Phuket, Thailand

    02 Mar 2020

    Thailand's only island province is connected to the mainland by the Thep Krasettree Causeway. Known as the "Pearl of Thailand," Phuket offers pristine beaches, lush vegetation, traditional villages and seascapes of huge limestone pillars that rise above the turquoise waters of Phang Nga Bay. With a land area of 215 square miles, Phuket Island is Thailand's largest island and about the same size as Singapore. Arab and Indian navigators have called here since the end of the 9th century, while the first Europeans arrived in the 16th century.

    Destination guide
  • Day 4


    At Sea

    03 Mar 2020

  • Yangon, Myanmar

    Day 5-8

    Yangon, Myanmar

    04 Mar 2020 to 07 Mar 2020

    Nestling on the Irrawaddy river delta, the city of Yangon is a fascinating fusion of historic traditions, glittering religion and intriguing everyday life.

    Destination guide
  • Day 9-10


    At Sea

    08 Mar 2020 to 09 Mar 2020

  • Colombo, Sri Lanka

    Day 11-12

    Colombo, Sri Lanka

    10 Mar 2020 to 11 Mar 2020

    Sri Lanka's naturally wonderful landscape has been shaped by Hindu, Buddhist, Muslim and European influences for a fascinating multicultural heritage.

    Destination guide
  • Day 13


    At Sea

    12 Mar 2020

  • Cochin, India

    Day 14

    Cochin, India

    13 Mar 2020

    Cultural Cochin - ‘Queen of the Arabian Sea’ - is surrounded by historical towns and considered the regional centre for the arts.

    Destination guide
  • Day 15


    At Sea

    14 Mar 2020

  • Mumbai, India

    Day 16

    Mumbai, India

    15 Mar 2020

    As one of the wealthiest and most populous regions in Asia, Mumbai (known as Bombay until 1995) has been an inspiring tourist hotspot for years – and with its jaw-dropping architecture, culture and food, it’s easy to see why.

    Destination guide

The Ship


Silver Spirit offers the distinctive luxuries and celebrated lifestyle Silversea guests adore, plus enticing enhancements including Stars Supper Club, an Asian-themed restaurant, an expansive 8,300-square-foot spa, a resort-style pool, four whirlpools, and the largest suites in the Silversea fleet — 95% with private verandas.

Silver Spirit


Launched: December 2009 | Occupancy: 608 passengers

Tonnage: 39,519 tons | Length: 691 ft (210.62 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Silversea and Reader Offers Limited Agency terms of business apply. Bonus savings promotion valid on new, individual bookings made between 4 January 2019 and 28 February 2019. Guest benefits from an extra saving per person, valid on all categories, on all cruises sailing between 4 January 2019 and 31 March 2020, plus a selection of cruises sailing beyond 31 March 2020. Savings amount varies by voyage. Single supplements will apply and vary by voyage. All fares shown are per guest, based on double-occupancy. Fares are capacity controlled and subject to change at any time without notice. Availability of all suite categories cannot be guaranteed. All air offers are capacity controlled, subject to availability and can be modified or discontinued at any time without notice. Available from select UK air gateways only. Offer applies to new bookings made between 1 December 2018 and 31 January 2019. Offer is only applicable to specified voyages. Offer valid for bookings made at least 60 days prior to voyage departure. Silversea reserves the right to select the air carrier, routing and departure airport from each gateway city. The promotional air rate is only available to the first and second full-fare guests in a suite. Airline baggage fees are not included. Due to flight schedules, some voyages may require an overnight hotel stay pre or post-cruise. This will be available for booking at an additional charge. Further Terms & Conditions apply for air promotions. On select sailings guests benefit from a one-category suite upgrade (up to Deluxe Veranda on Silver Cloud, Silver Spirit and Silver Muse; up to Terrace on Silver Galapagos; up to Veranda 4 on Silver Shadow and Silver Whisper; up to Mid Veranda on Silver Wind, and up to Vista on Silver Explorer and Silver Discoverer) and a US$1,000 onboard credit per suite. Free drinks are subject to the cruise lines T&Cs. Tours are subject to change, are non-transferable and may not be suitable for guests with mobility restrictions. Star ratings are ROL Cruise classified. Free unlimited Wi-Fi is subject to further T&Cs and is limited to one device per guest. Medallion suites and above will receive unlimited premium Internet access for up to two simultaneous devices per guest. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

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