ROL Cruise customer experience rating 4.8/5 


Based on 3094 reviews

Energetic, but just not sure of some of the details when asked.

19 Nov 2018

Generally very good - had to be prompted about a few things, hence the 4 stars rather than 5

Excellent service.

19 Nov 2018

My first time with ROL but found the service excellent . Very efficient and very helpful and friendly staff.

Five Star Organisation

18 Nov 2018

They are competent and most helpful especially Sally

Happy cruiser

18 Nov 2018

They were very helpful. Gave me good information. Happy to advise about cabins and not being near a lift. I would be definitely recommend them.

Oriana May 2019 - something to look forward to!

18 Nov 2018

I initially made the enquiry prompted by a Daily Mail advert for a cruise in May 2020. However, after speaking to Gerald and thinking about it, my husband and I decided to book a cruise for next year ie 2019!! Upon contacting Gerald's phone again, it was his day off, but a colleague, Stacey, rang me back and we discussed options for May next year. We have now booked for the Oriana 19 days. Both agents were really helpful, knowledgeable, friendly and confident with their knowledge. Well done!

Spot On.

18 Nov 2018

Knowledgeable,quick,polite,efficient,

Excellent service and information by friendly staff as before.

18 Nov 2018

Excellent service from very friendly staff as before with information and suggestions. Fully recommended to all our contacts.

Some are more equal than others!!!

18 Nov 2018

Sally was very helpful BUT have just seen that others phone a golden ticket line and get 150 cruise miles when I only get 100!! Not a happy bunny!! Please contact me ASAP!!!

I always book thru ROL

18 Nov 2018

Sally was very helpful as all your staff are. But I've just scrolled down and see that some people ring a "golden ticket line and 150 cruise miles for what I get 100!! Contact me please to sort this out!! Thanks

No worries all good thanks

17 Nov 2018

All good thanks...

OJ but!

17 Nov 2018

Everything went OK, except I asked for all the information to be sent to me by post and as at 1607 on Saturday 17th November 2018 I still await the documents.

Easy and clear booking process

17 Nov 2018

Very helpful providing information on the ship and arrangements

Fall Foliage Sojourn

Cruise Code: 1351666 / Voyage Code: OCY201022-08

  • Duration: 8nts
  • Departs: 22 Oct 2020 Alternative sailing dates
  • Sails from: New York city, New york, USA
  • Flights and transfers: not inc
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Outside from:

£2,910pp

Balcony from:

£3,756pp

Suite from:

£5,679pp

Single from:

£4,788

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 11,358 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Serenity

    Your Ship


    Crystal Serenity

    Crystal Cruises

    Crystal Cruises
    View
  • New York city, New york, USA

    Day 1

    New York city, New york, USA

    22 Oct 2020

    From the Statue of Liberty to Broadway theatres, you’re spoilt for choice for things to see and do in the Big Apple.

    Destination guide
  • Day 2


    Newport, Rhode Island, USA

    23 Oct 2020

    Newport, Rhode Island, is a stylish, world-famous yachting center with a long tradition of elegance. For almost a century and a half, it was the home of the America's Cup yachting races. The colonial sections of Newport boast many authentic historic buildings, some dating back to the 1600s. However, most impressive of all, are the opulent mansions built at the turn of this century by industrial tycoons along Ocean Drive and Bellevue Avenue. Fashioned after the palaces of Europe their interiors boast lavish use of marble, alabaster, gilt, mosaics and stained glass complemented by magnificent furnishings and fine tapestries. You'll be spellbound listening to the legends and stories of families such as the Morgans, Astors, Fishers and Vanderbilts, all of whom had "cottages" here. Although Rhode Island is America's smallest state, it has a legacy of history and tradition that far outweighs it size.

  • Boston, Massachusetts, USA

    Day 3

    Boston, Massachusetts, USA

    24 Oct 2020

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Bar Harbor, Maine, USA

    Day 4

    Bar Harbor, Maine, USA

    25 Oct 2020

    Cradled off the craggy coast of Maine lies Mount Desert Island and the charming seaport town of Bar Harbor. Earlier last century, when it was the summer retreat of millionaires, it boasted magnificent estate homes, or "cottages," many of which were completely destroyed by the fire of 1947. However, some things never change. The priceless asset of the island's scenic beauty remains untouched by time. Vistas of emerald-green forests and rugged valleys from the superb vantage point of Mount Cadillac remain just as spectacular, and the rugged shoreline scenery is still as awe inspiring as it ever was.

  • Day 5


    Cruising the East Coast of USA

    26 Oct 2020

  • Day 6


    Prince Edward Island/Charlottetown

    27 Oct 2020

  • Day 7


    Gulf of St. Lawrence

    28 Oct 2020

  • Quebec city, Canada

    Day 8-9

    Quebec city, Canada

    29 Oct 2020 to 30 Oct 2020

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide

The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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