ROL Cruise customer experience rating 4.7/5 


Based on 2373 reviews

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Excellent service

24 Sep 2018

This was the first time I had booked a cruise and a lady I had met recommended using ROL. When I rang a lady called Jo dealt with my booking. She was extremely patient and knowledgeable and really helped with a procedure that I knew nothing about.

Fall Foliage Sojourn

Cruise Code: 1351666

  • Duration: 8nts
  • Departs: 22 Oct 2020 Alternative sailing dates
  • Sails from: New York city, New york, USA
  • Flights and transfers: not inc
Loader animation

Outside from:

£2,910pp

Balcony from:

£3,756pp

Suite from:

£5,679pp

Single from:

£5,770

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 11,358 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

Feefo logo

Your Itinerary


Show itinerary as:

  • Crystal Serenity

    Your Ship


    Crystal Serenity

    Crystal Cruises

    Crystal Cruises
    View
  • New York city, New york, USA

    Day 1

    New York city, New york, USA

    22 Oct 2020

    From the Statue of Liberty to Broadway theatres, you’re spoilt for choice for things to see and do in the Big Apple.

    Destination guide
  • Day 2


    Newport, Rhode Island, USA

    23 Oct 2020

    Newport, Rhode Island, is a stylish, world-famous yachting center with a long tradition of elegance. For almost a century and a half, it was the home of the America's Cup yachting races. The colonial sections of Newport boast many authentic historic buildings, some dating back to the 1600s. However, most impressive of all, are the opulent mansions built at the turn of this century by industrial tycoons along Ocean Drive and Bellevue Avenue. Fashioned after the palaces of Europe their interiors boast lavish use of marble, alabaster, gilt, mosaics and stained glass complemented by magnificent furnishings and fine tapestries. You'll be spellbound listening to the legends and stories of families such as the Morgans, Astors, Fishers and Vanderbilts, all of whom had "cottages" here. Although Rhode Island is America's smallest state, it has a legacy of history and tradition that far outweighs it size.

  • Boston, Massachusetts, USA

    Day 3

    Boston, Massachusetts, USA

    24 Oct 2020

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Bar Harbor, Maine, USA

    Day 4

    Bar Harbor, Maine, USA

    25 Oct 2020

    Cradled off the craggy coast of Maine lies Mount Desert Island and the charming seaport town of Bar Harbor. Earlier last century, when it was the summer retreat of millionaires, it boasted magnificent estate homes, or "cottages," many of which were completely destroyed by the fire of 1947. However, some things never change. The priceless asset of the island's scenic beauty remains untouched by time. Vistas of emerald-green forests and rugged valleys from the superb vantage point of Mount Cadillac remain just as spectacular, and the rugged shoreline scenery is still as awe inspiring as it ever was.

  • Day 5


    Cruising the East Coast of USA

    26 Oct 2020

  • Day 6


    Prince Edward Island/Charlottetown

    27 Oct 2020

  • Day 7


    Gulf of St. Lawrence

    28 Oct 2020

  • Quebec city, Canada

    Day 8-9

    Quebec city, Canada

    29 Oct 2020 to 30 Oct 2020

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide

The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon

Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


Divider Crest Logo

* Terms and Conditions


Similar Cruises


from £3,091pp
Cabin type: Outside

Pacific Coast Cachet - Vancouver To Los Angeles

Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise, All gratuities for dining room and wait staff, 60 minutes complimentary Wi-Fi and…

20 August 2019 | 10 Nights
Crystal Cruises : Crystal Symphony

Itinerary
Vancouver, British Columbia, Canada, Victoria, British Colombia, Seattle, Astoria, Oregon, San Francisco, California, USA, Los Angeles, California, USA ...Read More

from £3,010pp
Cabin type: Suite

San Juan to Fort Lauderdale

Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits , Open-seating dining , Multiple restaurants with diverse cuisine , Spacious, ocean-view suites, up to 85%…

02 December 2018 | 9 Nights
Silversea : Silver Spirit

Itinerary
San Juan, Puerto Rico, Basseterre, St Kitts, Roseau, Dominica, St Johns, Antigua, Gustavia, Road Town, Tortola, British Virgin Islands, Samana, Key West, Florida, Fort Lauderdale, Florida, USA ...Read More

from £2,216pp
Cabin type: Outside

Fall Foliage Sojourn

Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise, All gratuities for dining room and wait staff, 60 minutes complimentary Wi-Fi and…

22 October 2020 | 8 Nights
Crystal Cruises : Crystal Serenity

Itinerary
New York city, New york, USA, Newport, Rhode Island, USA, Boston, Massachusetts, USA, Bar Harbor, Maine, USA, Prince Edward Island/Charlottetown, Quebec city, Canada ...Read More

Price preference

You are currently viewing preference is: Single pricing

Change to Per Person Continue with current preference