ROL Cruise customer experience rating 4.7/5 


Based on 2373 reviews

Helpful staff

25 Sep 2018

I spoke to two staff and found them very helpful offering good advice on cabins, and we were also offered a complimentary upgrade which meant we ended up with a better cabin than the one I was pricing up.

A very pleasant experience.

25 Sep 2018

The cruise was very well organised and service on board was very good.the entertainment was of a particlarly good quality.

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Excellent service

24 Sep 2018

This was the first time I had booked a cruise and a lady I had met recommended using ROL. When I rang a lady called Jo dealt with my booking. She was extremely patient and knowledgeable and really helped with a procedure that I knew nothing about.

Southeast Asia Soiree

Cruise Code: 1351724

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Outside from:

£3,813pp

Balcony from:

£5,273pp

Suite from:

£10,723pp

Single from:

£7,626

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 21,446 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Symphony

    Your Ship


    Crystal Symphony

    Crystal Cruises

    Crystal Cruises
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  • Hong Kong, China

    Day 1-2

    Hong Kong, China

    31 Mar 2020 to 01 Apr 2020

    From the exceptional views across its famous harbour to the sizzling dishes in its glamorous restaurants, you’re sure to fall in love with Hong Kong.

    Destination guide
  • Day 3


    Cruising the Hainan Strait

    02 Apr 2020

  • Day 4


    Da Nang, Vietnam

    03 Apr 2020

  • Day 5


    Cruising the Coast of Vietnam

    04 Apr 2020

  • Ho Chi Minh City, Vietnam

    Day 6-7

    Ho Chi Minh City, Vietnam

    05 Apr 2020 to 06 Apr 2020

    Crystal Serenity's visit to Ho Chi Minh City, known universally and affectionately by residents as Saigon, will offer a stimulating insight into Vietnam's eventful past and a glimpse into its hopeful future. Over two decades have passed since American forces left these shores. Since then, Ho Chi Minh City has regained a prosperous air of thriving activity. Rice boats float down the waterways, streets bustle with commerce, scooters speed by and a sense of history fills the air. There are quiet temples to discover, French colonial public buildings to admire and numerous street markets to stroll. Visitors to Ho Chi Minh City can be assured of a friendly and hospitable welcome. Ho Chi Minh City serves as our main gateway to the alluring wonders of Cambodia (Kampuchea).

    Destination guide
  • Day 8


    Cruising the Gulf of Thailand

    07 Apr 2020

  • Bangkok/Laem Chabang, Thailand

    Day 9-10

    Bangkok/Laem Chabang, Thailand

    08 Apr 2020 to 09 Apr 2020

    A busy, cramped and frenetic city, Bangkok has a reputation of bombarding your senses. Centuries of history collide with a fast-paced modern lifestyle.

    Destination guide
  • Sihanoukville, Cambodia

    Day 11

    Sihanoukville, Cambodia

    10 Apr 2020

    Cruising along the Mekong River past hidden villages, mystical jungles and towering mountains affords a southeast Asian experience like no other

    Destination guide
  • Day 12


    Cruising the South China sea

    11 Apr 2020

  • Singapore

    Day 13-14

    Singapore

    12 Apr 2020 to 13 Apr 2020

    Diamond-shaped Pulau Ujong is Singapore's main island and it's bursting with colour, energy and culture.

    Destination guide

The Ship


Emerging from its longest-ever makeover, Crystal Symphony will feature more innovative dining options with expanded specialty venues and open-seating, more state-of-the-art technologies including free, unlimited Wi-Fi, and spacious new suites and penthouses. Replacing existing staterooms, the newly added accommodations will reduce guest capacity to further increase the ships’ already generous service and space ratios to be among the loftiest in luxury travel. Crystal Symphony’s Seabreeze Deck 9 will welcome two new suite categories — Seabreeze Penthouse Suites (SP) and Seabreeze Penthouses (SH) — each offering the same square footage as the ship’s current penthouse categories, but with cutting-edge enhancements that herald of things to come: large, luxury showers with body jets instead of bathtubs, and a unique entryway connecting two Seabreeze Penthouses to create a seamless, accommodation for families and friends. From its award-winning fare of Michelin-level envy to hosting Nobu Matsuhisa’s only sea-going restaurants, the Evolution of Crystal Luxury promises more dining experiences to tempt the most discriminating palates, with the added luxury of menu enhancements at Prego, family-style, Chinese-inspired al fresco dining at Silk, and open seating, too. From free unlimited Wi-Fi to a dedicated guest Internet portal and an industry-first showing of premiere and Oscar-nominated movies, Crystal is evolving the personal travel experience to even greater realms with a number of exciting high-tech features.

Crystal Symphony


Launched: March 1995 | Occupancy: 848 passengers

Tonnage: 51,044 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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