ROL Cruise customer experience rating 4.8/5 


Based on 3094 reviews

Energetic, but just not sure of some of the details when asked.

19 Nov 2018

Generally very good - had to be prompted about a few things, hence the 4 stars rather than 5

Excellent service.

19 Nov 2018

My first time with ROL but found the service excellent . Very efficient and very helpful and friendly staff.

Five Star Organisation

18 Nov 2018

They are competent and most helpful especially Sally

Happy cruiser

18 Nov 2018

They were very helpful. Gave me good information. Happy to advise about cabins and not being near a lift. I would be definitely recommend them.

Oriana May 2019 - something to look forward to!

18 Nov 2018

I initially made the enquiry prompted by a Daily Mail advert for a cruise in May 2020. However, after speaking to Gerald and thinking about it, my husband and I decided to book a cruise for next year ie 2019!! Upon contacting Gerald's phone again, it was his day off, but a colleague, Stacey, rang me back and we discussed options for May next year. We have now booked for the Oriana 19 days. Both agents were really helpful, knowledgeable, friendly and confident with their knowledge. Well done!

Spot On.

18 Nov 2018

Knowledgeable,quick,polite,efficient,

Excellent service and information by friendly staff as before.

18 Nov 2018

Excellent service from very friendly staff as before with information and suggestions. Fully recommended to all our contacts.

Some are more equal than others!!!

18 Nov 2018

Sally was very helpful BUT have just seen that others phone a golden ticket line and get 150 cruise miles when I only get 100!! Not a happy bunny!! Please contact me ASAP!!!

I always book thru ROL

18 Nov 2018

Sally was very helpful as all your staff are. But I've just scrolled down and see that some people ring a "golden ticket line and 150 cruise miles for what I get 100!! Contact me please to sort this out!! Thanks

No worries all good thanks

17 Nov 2018

All good thanks...

OJ but!

17 Nov 2018

Everything went OK, except I asked for all the information to be sent to me by post and as at 1607 on Saturday 17th November 2018 I still await the documents.

Easy and clear booking process

17 Nov 2018

Very helpful providing information on the ship and arrangements

Southeast Asia Soiree

Cruise Code: 1351724 / Voyage Code: OCS200331-13

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Outside from:

£3,813pp

Balcony from:

£5,273pp

Suite from:

£10,723pp

Single from:

£8,194

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 21,446 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Symphony

    Your Ship


    Crystal Symphony

    Crystal Cruises

    Crystal Cruises
    View
  • Hong Kong, China

    Day 1-2

    Hong Kong, China

    31 Mar 2020 to 01 Apr 2020

    From the exceptional views across its famous harbour to the sizzling dishes in its glamorous restaurants, you’re sure to fall in love with Hong Kong.

    Destination guide
  • Day 3


    Cruising the Hainan Strait

    02 Apr 2020

  • Day 4


    Da Nang, Vietnam

    03 Apr 2020

  • Day 5


    Cruising the Coast of Vietnam

    04 Apr 2020

  • Ho Chi Minh City, Vietnam

    Day 6-7

    Ho Chi Minh City, Vietnam

    05 Apr 2020 to 06 Apr 2020

    Crystal Serenity's visit to Ho Chi Minh City, known universally and affectionately by residents as Saigon, will offer a stimulating insight into Vietnam's eventful past and a glimpse into its hopeful future. Over two decades have passed since American forces left these shores. Since then, Ho Chi Minh City has regained a prosperous air of thriving activity. Rice boats float down the waterways, streets bustle with commerce, scooters speed by and a sense of history fills the air. There are quiet temples to discover, French colonial public buildings to admire and numerous street markets to stroll. Visitors to Ho Chi Minh City can be assured of a friendly and hospitable welcome. Ho Chi Minh City serves as our main gateway to the alluring wonders of Cambodia (Kampuchea).

    Destination guide
  • Day 8


    Cruising the Gulf of Thailand

    07 Apr 2020

  • Bangkok/Laem Chabang, Thailand

    Day 9-10

    Bangkok/Laem Chabang, Thailand

    08 Apr 2020 to 09 Apr 2020

    A busy, cramped and frenetic city, Bangkok has a reputation of bombarding your senses. Centuries of history collide with a fast-paced modern lifestyle.

    Destination guide
  • Sihanoukville, Cambodia

    Day 11

    Sihanoukville, Cambodia

    10 Apr 2020

    Cruising along the Mekong River past hidden villages, mystical jungles and towering mountains affords a southeast Asian experience like no other

    Destination guide
  • Day 12


    Cruising the South China sea

    11 Apr 2020

  • Singapore

    Day 13-14

    Singapore

    12 Apr 2020 to 13 Apr 2020

    Diamond-shaped Pulau Ujong is Singapore's main island and it's bursting with colour, energy and culture.

    Destination guide

The Ship


Emerging from its longest-ever makeover, Crystal Symphony will feature more innovative dining options with expanded specialty venues and open-seating, more state-of-the-art technologies including free, unlimited Wi-Fi, and spacious new suites and penthouses. Replacing existing staterooms, the newly added accommodations will reduce guest capacity to further increase the ships’ already generous service and space ratios to be among the loftiest in luxury travel. Crystal Symphony’s Seabreeze Deck 9 will welcome two new suite categories — Seabreeze Penthouse Suites (SP) and Seabreeze Penthouses (SH) — each offering the same square footage as the ship’s current penthouse categories, but with cutting-edge enhancements that herald of things to come: large, luxury showers with body jets instead of bathtubs, and a unique entryway connecting two Seabreeze Penthouses to create a seamless, accommodation for families and friends. From its award-winning fare of Michelin-level envy to hosting Nobu Matsuhisa’s only sea-going restaurants, the Evolution of Crystal Luxury promises more dining experiences to tempt the most discriminating palates, with the added luxury of menu enhancements at Prego, family-style, Chinese-inspired al fresco dining at Silk, and open seating, too. From free unlimited Wi-Fi to a dedicated guest Internet portal and an industry-first showing of premiere and Oscar-nominated movies, Crystal is evolving the personal travel experience to even greater realms with a number of exciting high-tech features.

Crystal Symphony


Launched: March 1995 | Occupancy: 848 passengers

Tonnage: 51,044 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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