ROL Cruise customer experience rating 4.8/5 


Based on 4461 reviews

i am not a robot

22 Feb 2019

easy to arrange, and a welcome change to actually speak to a human being instead of loads of press options

Professional and helpful service.

22 Feb 2019

Hello, the travel consultant that I spoke to was very helpful in finding the cruise that I required at the right price and she was able to answer all of my questions with professional and helpful answers. Nothing was too much and the ease of booking was so simple.I hope that the cruise itself is as plain sailing. This is a trip of a lifetime for my 60th birthday, so my husband and I are really looking forward to it .

Your representative was very good answered all my questions professionally.

22 Feb 2019

Very helpful and informative

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

Southeast Asia Soiree

Cruise Code: 1351724 / Voyage Code: OCS200331-13

Offer ends 28 Feb 2019

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Outside from:

£3,306pp

Balcony from:

£4,883pp

Suite from:

£10,767pp

Single from:

£7,626

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 21,534 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Symphony

    Your Ship


    Crystal Symphony

    Crystal Cruises

    Crystal Cruises
    View
  • Hong Kong, China

    Day 1-2

    Hong Kong, China

    31 Mar 2020 to 01 Apr 2020

    From the exceptional views across its famous harbour to the sizzling dishes in its glamorous restaurants, you’re sure to fall in love with Hong Kong.

    Destination guide
  • Day 3


    Cruising the Hainan Strait

    02 Apr 2020

  • Day 4


    Da Nang, Vietnam

    03 Apr 2020

  • Day 5


    Cruising the Coast of Vietnam

    04 Apr 2020

  • Ho Chi Minh City, Vietnam

    Day 6-7

    Ho Chi Minh City, Vietnam

    05 Apr 2020 to 06 Apr 2020

    Cruising along the Mekong River past hidden villages, mystical jungles and towering mountains affords a southeast Asian experience like no other

    Destination guide
  • Day 8


    Cruising the Gulf of Thailand

    07 Apr 2020

  • Bangkok/Laem Chabang, Thailand

    Day 9-10

    Bangkok/Laem Chabang, Thailand

    08 Apr 2020 to 09 Apr 2020

    A busy, cramped and frenetic city, Bangkok has a reputation of bombarding your senses. Centuries of history collide with a fast-paced modern lifestyle.

    Destination guide
  • Sihanoukville, Cambodia

    Day 11

    Sihanoukville, Cambodia

    10 Apr 2020

    Cruising along the Mekong River past hidden villages, mystical jungles and towering mountains affords a southeast Asian experience like no other

    Destination guide
  • Day 12


    Cruising the South China sea

    11 Apr 2020

  • Singapore

    Day 13-14

    Singapore

    12 Apr 2020 to 13 Apr 2020

    Diamond-shaped Pulau Ujong is Singapore's main island and it's bursting with colour, energy and culture.

    Destination guide

The Ship


Emerging from its longest-ever makeover, Crystal Symphony will feature more innovative dining options with expanded specialty venues and open-seating, more state-of-the-art technologies including free, unlimited Wi-Fi, and spacious new suites and penthouses. Replacing existing staterooms, the newly added accommodations will reduce guest capacity to further increase the ships’ already generous service and space ratios to be among the loftiest in luxury travel. Crystal Symphony’s Seabreeze Deck 9 will welcome two new suite categories — Seabreeze Penthouse Suites (SP) and Seabreeze Penthouses (SH) — each offering the same square footage as the ship’s current penthouse categories, but with cutting-edge enhancements that herald of things to come: large, luxury showers with body jets instead of bathtubs, and a unique entryway connecting two Seabreeze Penthouses to create a seamless, accommodation for families and friends. From its award-winning fare of Michelin-level envy to hosting Nobu Matsuhisa’s only sea-going restaurants, the Evolution of Crystal Luxury promises more dining experiences to tempt the most discriminating palates, with the added luxury of menu enhancements at Prego, family-style, Chinese-inspired al fresco dining at Silk, and open seating, too. From free unlimited Wi-Fi to a dedicated guest Internet portal and an industry-first showing of premiere and Oscar-nominated movies, Crystal is evolving the personal travel experience to even greater realms with a number of exciting high-tech features.

Crystal Symphony


Launched: March 1995 | Occupancy: 848 passengers

Tonnage: 51,044 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

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