ROL Cruise customer experience rating 4.8/5 


Based on 4461 reviews

i am not a robot

22 Feb 2019

easy to arrange, and a welcome change to actually speak to a human being instead of loads of press options

Professional and helpful service.

22 Feb 2019

Hello, the travel consultant that I spoke to was very helpful in finding the cruise that I required at the right price and she was able to answer all of my questions with professional and helpful answers. Nothing was too much and the ease of booking was so simple.I hope that the cruise itself is as plain sailing. This is a trip of a lifetime for my 60th birthday, so my husband and I are really looking forward to it .

Your representative was very good answered all my questions professionally.

22 Feb 2019

Very helpful and informative

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

Venice To Dubrovnik

Cruise Code: 1352145 / Voyage Code: YES200719-07

Offer ends 28 Feb 2019

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Suite from:

£6,203pp

Single from:

£10,524

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 12,406 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Esprit

    Your Ship


    Crystal Esprit

    Crystal Cruises

    Crystal Cruises
    View
  • Venice, Italy

    Day 1

    Venice, Italy

    19 Jul 2020

    With a maze of canals threaded through the city and hints of history to be found on every corner, it’s easy to see why Venice is considered one of the most beautiful and charming destinations in the world.

    Destination guide
  • Rovinj, Croatia

    Day 2

    Rovinj, Croatia

    20 Jul 2020

  • Sibenik, Croatia

    Day 3

    Sibenik, Croatia

    21 Jul 2020

  • Trogir, Croatia

    Day 4

    Trogir, Croatia

    22 Jul 2020

    In a region where the words "Baroque," "medieval" and "Renaissance" - not to mention "beautiful" and "charming" - describe virtually every sight, one might think it would be difficult to find any one town that is a standout. Yet Trogir, Croatia, may just be that place. Located on a small island between the Croatian mainland and the island of Ciovo, the city of Trogir has a history that reaches back to the 3rd century BC, when it was founded by the Greeks. Later influenced by the Romans and Venetians, Trogir is nothing short of an open-air museum, sprinkled liberally with churches, palaces, towers and fortifications. Its Romanesque-Gothic quarter is one of the best-preserved not only in the Adriatic, but in all of Central Europe. UNESCO has recognized Trogir as the special place that it is, designating the historic center as a World Heritage Site.

  • Day 5


    Vis, Croatia

    23 Jul 2020

  • Hvar, Croatia

    Day 6

    Hvar, Croatia

    24 Jul 2020

  • Korcula, Croatia

    Day 7

    Korcula, Croatia

    25 Jul 2020

  • Dubrovnik, Croatia

    Day 8

    Dubrovnik, Croatia

    26 Jul 2020

    Though it has only recently re-emerged as an independent nation, Croatia is by no means a new country. There were settlements along the Dalmatian Coast before recorded time. When Slavic people migrated here in the 6th century, they converted to Catholicism and adopted the local Latin alphabet. The region eventually became part of the powerful Kingdom of Croatia. Medieval Dubrovnik, formerly the Republic of Ragusa, was one of several walled cities established in the 7th century to guard the coastal approaches. Its fortification was completed in the 13th century and has remained relatively unchanged. The city walls are in excellent condition and today prevent invasion by automobiles. Within the walls, the lovely sleek lines of Venetian-style buildings complement a wealth of ancient stone architecture. Nearby islands feature beautiful beaches as well as intriguing ancient ruins.

    Destination guide

The Ship


An entirely new class of luxury yachting lifestyle has been introduced with the launch of the Crystal Esprit. Sleek and nimble, the boutique yacht features a shallow draft that allows it to visit secluded harbours, coves and islands that are simply not accessible to larger cruise ships. New itineraries, excursions and activities – all designed with the yacht’s size in mind – enable you to maximize your engagement with the destination in ways not previously possible aboard a ship. The Crystal Esprit features a variety of watersports equipment that can be used directly from the marina deck aft. Snorkel or swim in the inviting waters of the Adriatic or Seychelles; water ski and jet ski, or paddle a kayak in the early morning quiet. For the ultimate experience, embark on a two passenger underwater adventure on the submersible or a high-performance Wider 32 speed boat ride for the thrill seekers. Alternatively, The Esprit’s activity director will help you plan your day on the water or ashore, with a variety of excursions or suggestions for personal discovery.

Crystal Esprit


Launched: December 2015 | Occupancy: 62 passengers

Tonnage: 3,341 tons | Length: 931 ft (283.77 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

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