ROL Cruise customer experience rating 4.8/5 


Based on 3029 reviews

Helpful and friendly

13 Nov 2018

Spoke to Liam who was very helpful and not at all pushy (unlike a rival company I also got a quote from). Asked loads of questions on the first call as I hadn't cruised with CMV and didn't really know them, he knew his stuff, I then did a bit of research and called back to book. Called back a third time to add a drinks package, no problem.

Excellent friendly courteous and professional

13 Nov 2018

Normally book cruises through ROL for their excellent friendly, courteous and professional handling of queries and booking procedures.

Professional courteous service

13 Nov 2018

Very much the personal touch from Callum. Very easy and professional to deal with. Good follow up service.

Easy process

13 Nov 2018

Quick efficient and helpful service and all queries answered

they are knowledgeable, helpful, professional and are my first port of call

12 Nov 2018

when I hand them my booking I know they will deal with it in a professional manner and they will also inform me of any changes to the itinery which can sometimes occur. I

ROL Cruise Agent's Happy Customer

12 Nov 2018

Friendly and helpful advice from the cruise agent.

Very Good

12 Nov 2018

Jo Mcguiness was very helpful and patient with regard to me trying to sort out and agree with my friend what sort of cabin we wanted etc.

I have used them in the past many times and find them faultless.

12 Nov 2018

Did everything well and I would recommend and use them again.

Very pleased so far!!

12 Nov 2018

Your representative Zac couldn't have been more helpful. First time of booking with ROL Cruises

Very efficient

12 Nov 2018

Very efficient.

Baltic delights

12 Nov 2018

Clear advice on iternary and pricing. Informed of possible obstruction to our balcony view so able to choose the offered alternative. No pressure to achieve the sale and straight forward answers to our questions.

Both friendly and efficient.

12 Nov 2018

Just made initial booking. Never been on a cruise before. Extremely helpful and efficient. I feel confident that whole I will be supported throughout my cruise experience. My decision as to whether or not we go on cruses in the future will be informed by this first cruise. Happy so far ......

Best Of Cuba

Cruise Code: 1352289 / Voyage Code: NE7CU002

Receive up to $600 On Board Spend

Splashing out with Royal Caribbean

ON BOARD SPEND OF UP TO $600

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 2,926 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Up to $600 on board spend
  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Empress of the Seas

    Your Ship


    Empress of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Miami, Florida

    Day 1

    Miami, Florida

    06 Apr 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Day 2


    Relaxing at sea

    07 Apr 2019

  • Santiago de Cuba, Cuba

    Day 3

    Santiago de Cuba, Cuba

    08 Apr 2019

  • Day 4


    Relaxing at sea

    09 Apr 2019

  • Cienfuegos, Cuba

    Day 5

    Cienfuegos, Cuba

    10 Apr 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 6


    Relaxing at sea

    11 Apr 2019

  • Havana

    Day 7

    Havana

    12 Apr 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Miami, Florida

    Day 8

    Miami, Florida

    13 Apr 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


On Empress of the Seas®, that “you only live once” philosophy means just a few days are packed with moments that count. Seek further, unwind like you mean it, and do it all your own way. With fast and early boarding, dining what you want when you want it, and longer stays in port. Enjoy a sunset on every cruise and decadent Sunday brunch with a complimentary Mimosa or Bloody Mary every day of the week. And the party does not stop onboard. Every night is Saturday, with live music, amazing entertainment, and dancing the night away at Boleros Latin lounge.

Empress of the Seas


Launched: June 1990 | Occupancy: 2,020 passengers

Tonnage: 48,563 tons | Length: 692 ft (210.92 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


On board spend is based on two sharing and is tiered depending on stateroom grade booked. Offer is applicable to new bookings of eligible staterooms (guarantee stateroom bookings in categories Z, ZI, Y, YO, XN, X, XB, W & WS GTY are excluded) made between 6 th November 2018 and 17th December 2018 on all sailings of 6 nights or more departing between 1st January 2019 and 31st December 2019 plus Dubai 2020 sailings. Offer has no cash value, is not redeemable for cash and cannot be used in the onboard casino. Any remaining credit after this time will be removed from the applicable account.

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