ROL Cruise customer experience rating 4.7/5 


Based on 2350 reviews

Not enough information

24 Sep 2018

He could have included the onboard spends infrmation on the email we asked about return coach fare and when I chescked it’s twice the price he quoted if we were hbooking now also it doesn’t state cabin no on the information we have received

A very satisfactory experience indeed

23 Sep 2018

Gerald was very helpful indeed, explained things well and thorough. He discussed with us the issue of the length of daylight on any one day, we had not thought of this. His comments helped us to decide upon which date we chose to travel in order to get the maximum benefit. We were connected to an Agent after only a very short time which is unusual these days. The different types of cabins etc were fully explained. The door was left open for us to call back if we had any queries. Overall a very satisfactory discussion, and so we booked.

last minute booking handled very well thanks

23 Sep 2018

very good service hope to be using again very shortly

Quick, efficient and friendly service.

23 Sep 2018

Quick efficient and friendly service, so far would not hesitate to recommend to friends and family.

Have booked with ROL before and will certainly book with them again

23 Sep 2018

Very helpful on the phone. Especially as I was booking with a new cruise line for me and was not quite sure of the procedure. Also I am travelling alone and was able to find out that there is a coach from my area to the port, which I wasn't aware of

Excellent will recommend

23 Sep 2018

I rang and made some enquiries about the Majestic Mekong and Aiden was very helpful and answered all my questions very well. I then thanked him as I wanted to speak with my husband and he said no problem I later rang back he answered some more queries and so I booked..

expertly done, very well explained,

23 Sep 2018

the gentleman was very clear and precise in explaining the holiday to me

Efficient and helpful

23 Sep 2018

Very helpful and explain things well. Go through all the details to make sure that you understand exactly what you are booking. I have used them for the last six years. Thankyou

Clear, precise and pleasant experience

23 Sep 2018

Emma the consultant was very pleasant and explained items with clarity

Happy Customer

23 Sep 2018

Having used ROL before we are very happy with the service we receive

Continued excellent service

23 Sep 2018

I am a returning customer making a booking with an excellent organisation. Yes I have recommended ROL to my friends - but of course it is up to them whether they take up my recommendation

Best Of Cuba

Cruise Code: 1352292

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Earn up to 4,111 cruise miles

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Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Empress of the Seas

    Your Ship


    Empress of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Miami, Florida

    Day 1

    Miami, Florida

    18 Jul 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Day 2


    Relaxing at sea

    19 Jul 2019

  • Santiago de Cuba, Cuba

    Day 3

    Santiago de Cuba, Cuba

    20 Jul 2019

  • Day 4


    Relaxing at sea

    21 Jul 2019

  • Cienfuegos, Cuba

    Day 5

    Cienfuegos, Cuba

    22 Jul 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 6


    Relaxing at sea

    23 Jul 2019

  • Havana

    Day 7

    Havana

    24 Jul 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Miami, Florida

    Day 8

    Miami, Florida

    25 Jul 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


On Empress of the Seas®, that “you only live once” philosophy means just a few days are packed with moments that count. Seek further, unwind like you mean it, and do it all your own way. With fast and early boarding, dining what you want when you want it, and longer stays in port. Enjoy a sunset on every cruise and decadent Sunday brunch with a complimentary Mimosa or Bloody Mary every day of the week. And the party does not stop onboard. Every night is Saturday, with live music, amazing entertainment, and dancing the night away at Boleros Latin lounge.

Empress of the Seas


Launched: June 1990 | Occupancy: 2,020 passengers

Tonnage: 48,563 tons | Length: 692 ft (210.92 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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