ROL Cruise customer experience rating 4.8/5 


Based on 3823 reviews

Excellent

15 Jan 2019

Very quick to answer my call, most helpful, efficient and friendly in making the booking.

The young man (Liam) was very polite and very efficient.

15 Jan 2019

The service has been excellent.

Arlene was very efficient and very helpful with our booking.

15 Jan 2019

Arlene was very efficient and very helpful. The only issue we have with ROL bookings is that the holidays seem mainly to be from HRW, we would prefer LGW, so it isn’t an easy option for us. Jane Jolliffe

Helpful

15 Jan 2019

First time booking iwith too very polite and very helpful. B

Excellent Service

15 Jan 2019

They knew their product and the service over the phone was excellent.

Very happy to book all our cruises through ROL

15 Jan 2019

Always answer the phone speedily and deal with our requests in a professional and competent manner.

Good start

15 Jan 2019

Handled efficiently and professionally - so far so good ! Hope the rest of the experience matches the start ! Thank you 😊.

Excellent service always with ROL Staff

15 Jan 2019

We have purchased many cruises through this company over the years. The staff are always extremely curtious and very helpful. We feel they recognise our loyalty and give us competitive prices for our chosen cruises. Also the follow up emails and paperwork for our cruises has always been punctual and thorough. Well done ROL staff.

As above

15 Jan 2019

Listened to what we wanted, and went out of their way to meet it. Knew the details of the cruise and ship and dealt with the special needs of one of our party carefully- in both senses of the word

Booking experience very easy

15 Jan 2019

Very helpful and answered all my questions and booked very quickly. Paperwork came though as promised.

Excellent.

15 Jan 2019

Very knowledgable staff clear and helpful .

This is our second booking which says alot.

15 Jan 2019

Very clear and straight forward.

Smooth & efficient booking

15 Jan 2019

Very efficient, went above and beyond to ensure we got exactly what we wanted. We dealt with Leona, who is the perfect Sales Agent!

Excellent

15 Jan 2019

Jasmin was just great Nothing was too much trouble and she went “the extra mile” for me

Brilliant, wonderful and so professional. Thank you Jasmine.

14 Jan 2019

Jasmine listened carefully, looked up my previous cruises and noted we have one already for Sept and was able to advise on a 2020 cruise for my 80th birthday. Excellent friendly yet professional service giving me all my options which enabled me to book straight away.

excellent service

14 Jan 2019

answered all of my questions, really helpful

Best Of Cuba

Cruise Code: 1352388 / Voyage Code: NE8CU003

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Empress of the Seas

    Your Ship


    Empress of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Miami, Florida

    Day 1

    Miami, Florida

    17 Oct 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Day 2


    Relaxing at sea

    18 Oct 2019

  • George Town, Grand Cayman

    Day 3

    George Town, Grand Cayman

    19 Oct 2019

    Quiet, silky white beaches, excellent shopping and an array of water sports are all on offer throughout these popular Caribbean islands.

    Destination guide
  • Cienfuegos, Cuba

    Day 4

    Cienfuegos, Cuba

    20 Oct 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 5


    Relaxing at sea

    21 Oct 2019

  • Havana

    Day 6-7

    Havana

    22 Oct 2019 to 23 Oct 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 8


    Relaxing at sea

    24 Oct 2019

  • Miami, Florida

    Day 9

    Miami, Florida

    25 Oct 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


On Empress of the Seas®, that “you only live once” philosophy means just a few days are packed with moments that count. Seek further, unwind like you mean it, and do it all your own way. With fast and early boarding, dining what you want when you want it, and longer stays in port. Enjoy a sunset on every cruise and decadent Sunday brunch with a complimentary Mimosa or Bloody Mary every day of the week. And the party does not stop onboard. Every night is Saturday, with live music, amazing entertainment, and dancing the night away at Boleros Latin lounge.

Empress of the Seas


Launched: June 1990 | Occupancy: 2,020 passengers

Tonnage: 48,563 tons | Length: 692 ft (210.92 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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