ROL Cruise customer experience rating 4.8/5 


Based on 5472 reviews

Pleasing experience

23 May 2019

I spoke to John Hull on several occasions he was very helpful but not *****. The day I booked our trip I spoke to Karen who was v pleasant as John was not working that day. Very happy I was given direct number. We saw the cruise/experience in the Tomes.

Excellent accessible personal service.

23 May 2019

Aden, whom I communicated with, was very patient, answering all my queries. He was knowledgable about the boat and it helped that he had first hand experience. He was obviously keen to get my custom but I was not over-pressurising.

Friendly, efficient service.

23 May 2019

The lady I spoke to (Leona) was very pleasant and helpful and was able to answer all my queries. I have used ROL before and would certainly recommend them as they have very good offers.

Very happy.

23 May 2019

The young lady I spoke to couldn't have been more helpful,efficient and pleasant. It was a pleasure to have had her as an adviser. Thank you.

Excellent service.

23 May 2019

No problems booking. Kelly made it easy, answering all questions promptly and clearly.

ROL is the efficient & friendly cruise booking service

23 May 2019

Caroline was very friendly & helpful & dealt with our booking in an efficient way. The confirmation came through on e-mail very swiftly, but we are still waiting for the "hard copies" We like dealing with ROL as they usually recognize who I am and have the necessary information readily available

Very helpful and efficient service.

23 May 2019

Very helpful when we had to change our cruise for medical reasons.

Great customer service!

22 May 2019

The lady was very helpful, she listened to what I wanted, phoned back with the relevent information, gave me thinking time and then gad great patience through the booking process

Great holiday bookers.

22 May 2019

Always a good experience i am always telling people.

Great Company

22 May 2019

The lady I spoken was very helpful and knowledgeable

Excellent service

22 May 2019

Excellent service

Helpful staff

22 May 2019

Karen who answered my phone call was extremely helpful and knowledgeable about the new Saga ship and I decided on the spot to book a cruise.

Best Of Cuba

Cruise Code: 1352408 / Voyage Code: NE8CU005

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Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 25 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

  • Empress of the Seas

    Your Ship


    Empress of the Seas

    Royal Caribbean International

    Royal Caribbean International
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  • Miami, Florida

    Day 1

    Miami, Florida

    07 Nov 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Havana

    Day 2

    Havana

    08 Nov 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 3


    Relaxing at sea

    09 Nov 2019

  • Cienfuegos, Cuba

    Day 4

    Cienfuegos, Cuba

    10 Nov 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 5


    Relaxing at sea

    11 Nov 2019

  • Santiago de Cuba, Cuba

    Day 6

    Santiago de Cuba, Cuba

    12 Nov 2019

  • Labadee

    Day 7

    Labadee

    13 Nov 2019

    A visit to Haiti is a truly fascinating experience thanks to the rich history and culture of this Caribbean sovereign state.

    Destination guide
  • Day 8


    Relaxing at sea

    14 Nov 2019

  • Miami, Florida

    Day 9

    Miami, Florida

    15 Nov 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


On Empress of the Seas®, that “you only live once” philosophy means just a few days are packed with moments that count. Seek further, unwind like you mean it, and do it all your own way. With fast and early boarding, dining what you want when you want it, and longer stays in port. Enjoy a sunset on every cruise and decadent Sunday brunch with a complimentary Mimosa or Bloody Mary every day of the week. And the party does not stop onboard. Every night is Saturday, with live music, amazing entertainment, and dancing the night away at Boleros Latin lounge.

Empress of the Seas


Launched: June 1990 | Occupancy: 2,020 passengers

Tonnage: 48,563 tons | Length: 692 ft (210.92 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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