ROL Cruise customer experience rating 4.8/5 


Based on 4383 reviews

Exstreamly helpful.

17 Feb 2019

Christine was so helpful and found me a great cruise, she took time to listen to my requests and found the perfect holiday.q

Very helpful

17 Feb 2019

Helpful person to speak to, relaxed and happy to spend time discussing if necessary.

ROL the agent we trust

17 Feb 2019

We are regular clients of ROL. Leona was really helpful in helping us choose the right cabin and great at explaining the various benefits of the deal.

Top quality service as usual.

17 Feb 2019

I dealt with Liam and he was very good and the booking was completed very quickly and with all the info that was needed. The service was excellentas always.

As already said First Class as usual.

17 Feb 2019

First Class as usual. Everything went well and sorted in no time at all.

We have booked with them many times which shows how satisfied we are with t

17 Feb 2019

They contacted us immediately once we expressed an interest in this holiday and delivered a prompt and efficient service

Very poor documentation which does not cover what is advertised

17 Feb 2019

Booking Reference QB211859 Quite poor documentation. I was told that the insurance with Saga would be dealt with separately by Saga. There is no information on when this will happen. If Saga could not insure then the deposit would be refunded. There is no mention of this on the booking information supplied nor is there an any information on when the balance is due.

Highly Recommended!

17 Feb 2019

Friendly, very knowlegeable, experienced & practical

Repeat Customer Satisfied

17 Feb 2019

Good understanding of my requirements and efficient reaction

Swift and helpful service

17 Feb 2019

Very swift response and very helpful.

Excellent Service

15 Feb 2019

I booked originally because they had quoted £300 less that another agent for an identical package. Then,when I had a couple of queries, I was absolutely stunned, that instead of replying by email, they took the trouble to phone me. And took me step by step through my quest for further information. Excellent Service

Cruise the World

15 Feb 2019

I have always found the process excellent, the staff explain everything clearly and if later you have any questions you just have to call back, very polite and patient. We always recommend to friends.

Best Of Cuba

Cruise Code: 1352408 / Voyage Code: NE8CU005

Offer ends 18 Feb 2019

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Your ROL Cruise package


What's included

  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, receive up to $200 on board spend when booked by 8.30pm 18th February 2018

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Empress of the Seas

    Your Ship


    Empress of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Miami, Florida

    Day 1

    Miami, Florida

    07 Nov 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide
  • Havana

    Day 2

    Havana

    08 Nov 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 3


    Relaxing at sea

    09 Nov 2019

  • Cienfuegos, Cuba

    Day 4

    Cienfuegos, Cuba

    10 Nov 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Day 5


    Relaxing at sea

    11 Nov 2019

  • Santiago de Cuba, Cuba

    Day 6

    Santiago de Cuba, Cuba

    12 Nov 2019

  • Labadee

    Day 7

    Labadee

    13 Nov 2019

    A visit to Haiti is a truly fascinating experience thanks to the rich history and culture of this Caribbean sovereign state.

    Destination guide
  • Day 8


    Relaxing at sea

    14 Nov 2019

  • Miami, Florida

    Day 9

    Miami, Florida

    15 Nov 2019

    Famous for sea, sun and swaying palm trees, Miami is a young and trendy city which dazzles visitors with its subtropical climate and cosmopolitan lifestyle.

    Destination guide

The Ship


On Empress of the Seas®, that “you only live once” philosophy means just a few days are packed with moments that count. Seek further, unwind like you mean it, and do it all your own way. With fast and early boarding, dining what you want when you want it, and longer stays in port. Enjoy a sunset on every cruise and decadent Sunday brunch with a complimentary Mimosa or Bloody Mary every day of the week. And the party does not stop onboard. Every night is Saturday, with live music, amazing entertainment, and dancing the night away at Boleros Latin lounge.

Empress of the Seas


Launched: June 1990 | Occupancy: 2,020 passengers

Tonnage: 48,563 tons | Length: 692 ft (210.92 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

On board spend is based on two sharing and is tiered on stateroom grade booked and will exclude guarantee grades (ZI, YO, GTY, XN, XB & WS). Offer is not applicable for sailings below 6 nights and will end 8.30pm 18th February 2018. Offer has no cash value, is not transferrable and cannot be used in an onboard casino. Further cruise line terms & conditions apply.

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