ROL Cruise customer experience rating 4.7/5 


Based on 2710 reviews

Great cheerful service well done

21 Oct 2018

Kelly dealt with my enquiry quickly and pleasantly.

I hope you will look after me as well for the next two booked cruises!!

21 Oct 2018

I found ROL a good backup for Fred for this very beaurcratic cruise. Phone conversations always polite and friendly, followed through with paperwork where necessary.

felt that nothing was too much trouble

21 Oct 2018

explained all we wanted to know and found a cabin in the area we wanted

Great booking experience

20 Oct 2018

Lovely lady and booking was so easy.

Great

20 Oct 2018

Handled booking well

Very obliging and helpful would recommend

20 Oct 2018

From my initial phone enquiries to succeeding in booking a mini cruise staff very helpful first time with p&o hope I'm impressed

Excellent service as always

20 Oct 2018

We would recommend ROL and we are regular customers

Great way to book a holiday

20 Oct 2018

Nice people to deal with friendly and polite

Thanks to a very helpful employee of ROL

20 Oct 2018

I was called initially to cancel a holiday booked for Nov. 2019 which was to celebrate our 50th wedding anniversary. We were going to Myanmar which had long been a dream for us. On hearing our disappointment, Shannon Crick, who called us pulled out all the stops to find an alternative which she did. We were unable to have the same dates, but are very pleased to be going. Not so happy about additional costs, but we have accepted this. Well done to Shannon

Professional and friendly the perfect mix

19 Oct 2018

Very helpful very professional.

Excellent service.

19 Oct 2018

Very efficient and professional gave us all the information that we needed to book our cruise. Explained everything in detail all in all a very pleasant experience.

They take time to ensure you are completely happy with your choices đŸ€©đŸ˜đŸ˜Ž

19 Oct 2018

The customer service team were caring making sure that they understood what my request was and processing that request in a very effecient way. All though you cannot see them you get the feeling that it is service with a smile and no request is too much trouble. I woukd definatley and infact do recommend ROL

Mainz to Amsterdam

Cruise Code: 1352602 / Voyage Code: RBA181118-07

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Suite from:

£4,610pp

Single from:

£5,230

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 9,220 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Crystal Bach - Crystal Cruises


Day

Port

Date

Due Depart


Day 2

Port :

Cruising the Rhine River

Date :

19 Nov 2018

Due - Departs :

19 Nov 2018


Day 3

Port :

Cruising the Rhine to Moselle River

Date :

20 Nov 2018

Due - Departs :

20 Nov 2018


Day 3

Port :

Cochem, Germany

Date :

20 Nov 2018

Due - Departs :

20 Nov 2018


Day 5

Port :

Daytime Cruising along the Rhine River

Date :

22 Nov 2018

Due - Departs :

22 Nov 2018


The Ship


One of Crystal’s four new ‘Rhine Class’ river ships, Crystal Bach will surpass the comforts of home with innovative new features and splendid all-inclusive amenities. Crystal Bach will welcome just 106 guests each, in striking all-suite accommodations. Sanctuaries of resplendent comfort, each suite boasts expert butler service, plush king-sized beds, Panoramic Balcony-windows, walk-in closets in most suites, lavish bathrooms, and the latest, cutting-edge technologies. Beyond these privileged confines, Crystal’s legendary hospitality unfolds throughout, setting the stage for a journey of magical discovery.

Crystal Bach


Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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