ROL Cruise customer experience rating 4.7/5 


Based on 2350 reviews

Not enough information

24 Sep 2018

He could have included the onboard spends infrmation on the email we asked about return coach fare and when I chescked it’s twice the price he quoted if we were hbooking now also it doesn’t state cabin no on the information we have received

A very satisfactory experience indeed

23 Sep 2018

Gerald was very helpful indeed, explained things well and thorough. He discussed with us the issue of the length of daylight on any one day, we had not thought of this. His comments helped us to decide upon which date we chose to travel in order to get the maximum benefit. We were connected to an Agent after only a very short time which is unusual these days. The different types of cabins etc were fully explained. The door was left open for us to call back if we had any queries. Overall a very satisfactory discussion, and so we booked.

last minute booking handled very well thanks

23 Sep 2018

very good service hope to be using again very shortly

Quick, efficient and friendly service.

23 Sep 2018

Quick efficient and friendly service, so far would not hesitate to recommend to friends and family.

Have booked with ROL before and will certainly book with them again

23 Sep 2018

Very helpful on the phone. Especially as I was booking with a new cruise line for me and was not quite sure of the procedure. Also I am travelling alone and was able to find out that there is a coach from my area to the port, which I wasn't aware of

Excellent will recommend

23 Sep 2018

I rang and made some enquiries about the Majestic Mekong and Aiden was very helpful and answered all my questions very well. I then thanked him as I wanted to speak with my husband and he said no problem I later rang back he answered some more queries and so I booked..

expertly done, very well explained,

23 Sep 2018

the gentleman was very clear and precise in explaining the holiday to me

Efficient and helpful

23 Sep 2018

Very helpful and explain things well. Go through all the details to make sure that you understand exactly what you are booking. I have used them for the last six years. Thankyou

Clear, precise and pleasant experience

23 Sep 2018

Emma the consultant was very pleasant and explained items with clarity

Happy Customer

23 Sep 2018

Having used ROL before we are very happy with the service we receive

Continued excellent service

23 Sep 2018

I am a returning customer making a booking with an excellent organisation. Yes I have recommended ROL to my friends - but of course it is up to them whether they take up my recommendation

SOLO OFFER | Islands of Canaries

Cruise Code: 1361204

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,499 cruise miles

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Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


You’ll soon forget all about the autumn gloom back home when you’re hopping between islands in the Canaries, where countless beautiful beaches, spectacular natural wonders and a plethora of other attractions will make for a memorable break away from it all. All three stunning, sun-soaked Canary Islands featured on this enticing itinerary are sure to leave a lasting impression, with plenty of time to explore each destination to the full. In Gran Canaria, Las Palmas is your gateway to discovering the oasis-like rolling sand dunes of Maspalomas Beach – the perfect place to make the most of the island’s renowned year-round warmth – and the charming towns of Teror and Arucas. A full day in Tenerife could be spent marvelling at many of the island’s highlights, including the mysterious Pyramids of Güímar and mighty Mount Teide – one of the world’s highest volcanos – on exciting excursions from Santa Cruz. Alternatively you could opt to enjoy a relaxing day in the island’s capital, taking in the array of museums, elegant parks and pretty squares and of course, the inviting beaches. The ‘Pretty Island’ of La Palma is your final Canarian call, where you’ll have the chance to see the soaring San Antonio Volcano; or head to the welcoming town of Fuencaliente on a tour from Santa Cruz and savour a taste of the island’s local wines. As if exploring three stunning Canary Islands wasn’t enough, there’s a day of immersing yourself in the floral sights and scents of Madeira – Portugal’s glorious ‘garden island’ – to enjoy too. The enchanting Monte Palace Tropical Garden is well worth taking a cable car ride from Funchal to visit; while the unique levada walking trails offer breathtaking vistas which are not to be missed. For a simply unforgettable experience, head to the top of Cabo Girão – one of the world’s highest sea cliffs – for astonishing Atlantic Ocean views. Alternatively you may prefer to visit Reid’s Hotel and indulge with a very special afternoon tea. Before and after your island-hopping adventures Balmoral will also head to the Portuguese mainland, offering you opportunities to explore two vibrant, culture-rich and attraction-packed cities. You can venture into the UNESCO-listed heart of Oporto and sample delicious port wines at world-famous wine cellars on a tour from Leixões; and take in the highlights of Lisbon, including the Belém Tower and the Jerónimos Monastery, on foot, via the tram or by tuk-tuk – a unique way to explore the capital.

Your Itinerary


Show itinerary as:

Your Ship:

Balmoral - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2-3

Port :

At Sea

Date :

30 Oct 2018

Due - Departs :

31 Oct 2018


Day 4

Port :

Leixoes (for Oporto), Portugal

Date :

01 Nov 2018

Due - Departs :

01 Nov 2018


Day 5-6

Port :

At Sea

Date :

02 Nov 2018

Due - Departs :

03 Nov 2018


Day 11

Port :

At Sea

Date :

08 Nov 2018

Due - Departs :

08 Nov 2018


Day 13-14

Port :

At Sea

Date :

10 Nov 2018

Due - Departs :

11 Nov 2018


The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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