ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Auckland to Singapore

Cruise Code: 1361462

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Earn up to 22,699 cruise miles

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Your ROL Cruise package


What's included

  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Columbus - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

20 Feb 2020

Due - Departs :

20 Feb 2020


Day 4-6

Port :

At Sea

Date :

22 Feb 2020

Due - Departs :

24 Feb 2020


Day 8-9

Port :

At Sea

Date :

26 Feb 2020

Due - Departs :

27 Feb 2020


Day 10

Port :

Hamilton Island, Whitsundays, Australia

Date :

28 Feb 2020

Due - Departs :

28 Feb 2020


Day 11

Port :

At Sea

Date :

29 Feb 2020

Due - Departs :

29 Feb 2020


Day 12

Port :

Yorkey's Knob (Australia)

Date :

01 Mar 2020

Due - Departs :

01 Mar 2020


Day 13-15

Port :

At Sea

Date :

02 Mar 2020

Due - Departs :

04 Mar 2020


Day 16

Port :

Madang (Papua New Guinea)

Date :

05 Mar 2020

Due - Departs :

05 Mar 2020


Day 17-22

Port :

At Sea

Date :

06 Mar 2020

Due - Departs :

11 Mar 2020


Day 23

Port :

Yokohama (for Tokyo), Japan

Date :

12 Mar 2020

Due - Departs :

12 Mar 2020


Day 24

Port :

At Sea

Date :

13 Mar 2020

Due - Departs :

13 Mar 2020


Day 25

Port :

Kagoshima, Japan

Date :

14 Mar 2020

Due - Departs :

14 Mar 2020


Day 26-27

Port :

At Sea

Date :

15 Mar 2020

Due - Departs :

16 Mar 2020


Day 29-30

Port :

At Sea

Date :

18 Mar 2020

Due - Departs :

19 Mar 2020


Day 32-33

Port :

At Sea

Date :

21 Mar 2020

Due - Departs :

22 Mar 2020


Day 35

Port :

Cruising Hainan Strait (China)

Date :

24 Mar 2020

Due - Departs :

24 Mar 2020


Day 37-38

Port :

At Sea

Date :

26 Mar 2020

Due - Departs :

27 Mar 2020


Day 39

Port :

Phu My (for Ho Chi Minh City), Vietnam

Date :

28 Mar 2020

Due - Departs :

28 Mar 2020


Day 40

Port :

At Sea

Date :

29 Mar 2020

Due - Departs :

29 Mar 2020


Day 41

Port :

Sihanoukville (Cambodia)

Date :

30 Mar 2020

Due - Departs :

30 Mar 2020


Day 43-44

Port :

At Sea

Date :

01 Apr 2020

Due - Departs :

02 Apr 2020


The Ship


Columbus became the proud new flagship of Cruise & Maritime Voyages five ship ocean fleet in 2017 taking over the reign from Magellan. At 63,786grt and with an impressive space ratio, she carries approximately 1,400 passengers accommodated in 775 cabins and also accomodates for the solo traveller with 150 cabins allocated for single use. Given her size she provides a very generous, spacious and relaxing feel.

The ship was originally launched under Princess Cruises in 1989 and christened by Hollywood actress Audrey Hepburn on 23rd March 1989. In 1997 she was transferred to the P&O Cruises fleet and was the former Arcadia, where she stayed until 2003 when she was reassigned to Ocean Village, before returning to P&O Cruises in 2010. She was last refitted in 2015 and also underwent refurbishment in April 2017.

Columbus


Occupancy: 1,400 passengers

Tonnage: 63,786 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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