ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

New York(Brooklyn) to Rome

Cruise Code: 1364183

Premium Drinks Package for all bookings

All-Inclusive Cruising with NCL

Read more

With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

GRATUITIES & SERVICE CHARGES INCLUDED*

PREMIUM DRINKS PACKAGE INCLUDED FOR ALL BOOKINGS*

INCREDIBLE EXTRA ADDED BENEFITS FOR SUITES*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,899 cruise miles

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Your ROL Cruise package


What's included

  • Redeem your Cruise Miles for exclusive savings
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

Your Itinerary


Show itinerary as:

  • Norwegian Jade

    Your Ship


    Norwegian Jade

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • Day 1


    Brooklyn

    28 Apr 2019

  • Day 2-6


    At Sea

    29 Apr 2019 to 03 May 2019

  • Ponta Delgada

    Day 7

    Ponta Delgada

    04 May 2019

    This volcanic land is surrounded by rugged coastline and turquoise waters, providing you with a vast range of exciting ways to spend your visit.

    Destination guide
  • Day 8


    At Sea

    05 May 2019

  • Lisbon

    Day 9

    Lisbon

    06 May 2019

    Follow in the footsteps of the world’s greatest explorers as you wind your way through Lisbon’s cobblestone streets. Take in the tree-lined squares, ancient castles and colourful cityscape of Portugal’s capital city.

    Destination guide
  • Cadiz (Seville)

    Day 10

    Cadiz (Seville)

    07 May 2019

    Cadiz has been a popular port, trading post and base for exploration for around 3,000 years and the influence of its varied past makes it a fascinating city to explore.

    Destination guide
  • Day 11


    At Sea

    08 May 2019

  • Barcelona, Spain

    Day 12

    Barcelona, Spain

    09 May 2019

    Barcelona’s stunning blend of intriguing architecture, irrepressible culture, exquisite food and inviting beaches means that it is truly a destination that has something for everyone.

    Destination guide
  • Cannes

    Day 13

    Cannes

    10 May 2019

    Cannes and glamour go hand-in-hand and no more so than during the May film festival when the who’s who of Hollywood descends on the town. But any time of year, it’s one of the Riviera’s most chic resorts. Take a stroll along La Croisette, the palm-shaded beachfront promenade, passing Belle-Époque hotels, designer boutiques and elegant pavement cafés – perfect for people watching.

  • Florence/Pisa (Livorno)

    Day 14

    Florence/Pisa (Livorno)

    11 May 2019

    Formerly a small fishing village on the western coast of Tuscany, Livorno was reinvented as an ideal Renaissance city at the hands of the sixteenth century House of Medici.

    Destination guide
  • Rome (Civitavecchia)

    Day 15

    Rome (Civitavecchia)

    12 May 2019

    Civitavecchia has been the port for Rome since the 13th-century and the Eternal City is still the big draw. It wasn’t built in a day, but you’ll see a lot in yours, from the massive Colosseum, St. Peter’s Basilica and Vatican City to the sun-filled piazzas, fabulous fountains, ultra-chic designer stores and oh-so-tempting pavement cafés, where you can do as the Romans do.

The Ship


Sailing the Mediterranean in summer and the exotic Western Caribbean from Houston in winter 2015-2016, Norwegian Jade’s design brings a taste of the tropics wherever she cruises. And as you cruise from port to port along stunning coastlines, we’ll keep you entertained day and night with exciting nightclubs, award-winning restaurants, a grand casino, swimming pools, a pampering spa and so much more. There’s tons of fun for kids too, so bring the whole family and enjoy the cruise adventure of a lifetime.

Norwegian Jade


Launched: January 2007 | Occupancy: 2,402 passengers

Tonnage: 93,558 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


All gratuities and tips related to the all-inclusive services are included as well as the service charge. A 20% gratuity will automatically be added to guest's accounts for dining options and spa treatments not included in the cruise fare. Please note there will be extra tax charges for drinks in Hawaii and Alaska and these may differ per sailing and per port. Please note the following terms and conditions for guests staying in Haven Suites. $100 on-board spending money is per Suite. It may not be used towards on-board gratuities or pre-purchased activities. Solo travellers receive the same service. 250 minutes free WiFi per Suite. One log-in per Suite. (On Norwegian Breakaway, guests receive an internet package of 250 minutes or 1000 MB of data). Package includes activation fee. Solo travellers receive the same package per Suite. Stateroom categories beginning with the letters H and S. Speciality restaurant package for The Haven and Suite guests (2 years and older) included: 3-9 nights: 3 dinners, 10+ nights: 4 dinners. The speciality restaurant package includes gourmet dining in these global speciality restaurants: Cagney’s Steakhouse, Teppanyaki, Le Bistro, La Cucina, Margaritaville, Moderno Churrascaria, Los Lobos and Q. Number of dinners as per table. 20% gratuity included.Cover charges for above mentioned speciality restaurants are included; number of dinners as per table. One main course per person at Cagney's and Le Bistro restaurants included. Additional main courses will be charged at US $ 10 per person and course. The Haven & Suite guests may choose to dine in the following venues as part of their speciality dining package for reduced upcharges: Ocean Blue, Bayamo, entertainment dinner at Spiegel Tent resp. Illusionarium, Sushi, Pincho, Raw Bar. Products of Food Republic, Bake Shop, Ice Cream Bar, Gelato, speciality items in the main and Asian restaurants, seafood items in the Raw Bar, special occasion/holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches are not included. Free up to $500 on board spend is based on two sharing and is tiered depending on stateroom grade booked, when booked before 8.30pm 30th November 2018. Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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