ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Hawaii from Vancouver

Cruise Code: 1365371

Premium Drinks Package for all bookings

All-Inclusive Cruising with NCL

Read more

Offer ends 28 Feb 2019

With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

GRATUITIES & SERVICE CHARGES INCLUDED*

PREMIUM DRINKS PACKAGE INCLUDED FOR ALL BOOKINGS*

INCREDIBLE EXTRA ADDED BENEFITS FOR SUITES*

Loader animation
Loader animation

Retrieving live price information, please wait.

Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Redeem your Cruise Miles for exclusive savings
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

Feefo logo

Overview


With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

Your Itinerary


Show itinerary as:

  • Norwegian Jewel

    Your Ship


    Norwegian Jewel

    Norwegian Cruise Line

    Norwegian Cruise Line
    View
  • Vancouver

    Day 1

    Vancouver

    21 Oct 2019

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide
  • Day 2-6


    At Sea

    22 Oct 2019 to 26 Oct 2019

  • Day 7


    Kona, Hawaii

    27 Oct 2019

    The Big Island is divided in half by three volcanoes. The eastern half is known as the windward side and the western side is the Kona side. You see, Kona means leeward in Hawaiian and that means warm, sunny days year-round. It’s perfect weather for sightseeing, so get out and discover the black sand beaches and green valleys or take to the water by outrigger canoe.

  • Hilo, Hawaii

    Day 8

    Hilo, Hawaii

    28 Oct 2019

    A mixture of enthralling cultural attractions and magnificent natural phenomena, Hilo offers some of the best sights in Hawaii.

    Destination guide
  • Kahului, Maui

    Day 9

    Kahului, Maui

    29 Oct 2019

    Kahului is Maui’s main city, so it’s got great shopping, galleries and attractions like the Maui Arts & Culture Center. It’s also your gateway to amazing sights. Look up and there’s the 10,000-foot-high summit of Mt. Haleakal¯a, look down there are 33 miles of black and white sand beaches and everywhere you look there are rare orchids and exotic flowers, adding to the romance.

  • Nawiliwili, Kauai

    Day 10-11

    Nawiliwili, Kauai

    30 Oct 2019 to 31 Oct 2019

    Named after the Wiliwili trees, which once lined its picturesque harbour, this lovely port of Kauai is your gateway to what many believe to be Hawaii's most beautiful island. On "The Garden Island," nature is truly the star, from the dramatic mountains of Kokee to the cool rainforests of Haena. And the tradition of the luau adds lively entertainment unique to Hawaii.

  • Honolulu, Oahu

    Day 12

    Honolulu, Oahu

    01 Nov 2019

    Follow in the footsteps of The Beach Boys and fall in love with incredible Hawaii.

    Destination guide

The Ship


Dine differently every day onboard Norwegian Jewel with 15 restaurants and the freedom to dine when you want and wherever your palate leads you. Immerse yourself in the hottest entertainment at sea including Australia’s own Burn the Floor direct from their worldwide tour. Relax in comfort and style with a wide range of staterooms and suites including The Haven by Norwegian®, an exclusive cruising experience like no other.

Norwegian Jewel


Launched: August 2005 | Occupancy: 2,376 passengers

Tonnage: 93,502 tons | Length: 965 ft (294.14 m)

Star Rating

  • Crown Icon
  • Crown Icon
  • Crown Icon
  • Crown Icon

Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


Divider Crest Logo

* Terms and Conditions


All gratuities and tips related to the all-inclusive services are included as well as the service charge. A 20% gratuity will automatically be added to guest's accounts for dining options and spa treatments not included in the cruise fare. Please note there will be extra tax charges for drinks in Hawaii and Alaska and these may differ per sailing and per port. Please note the following terms and conditions for guests staying in Haven Suites. $100 on-board spending money is per Suite. It may not be used towards on-board gratuities or pre-purchased activities. Solo travellers receive the same service. 250 minutes free WiFi per Suite. One log-in per Suite. (On Norwegian Breakaway, guests receive an internet package of 250 minutes or 1000 MB of data). Package includes activation fee. Solo travellers receive the same package per Suite. Stateroom categories beginning with the letters H and S. Speciality restaurant package for The Haven and Suite guests (2 years and older) included: 3-9 nights: 3 dinners, 10+ nights: 4 dinners. The speciality restaurant package includes gourmet dining in these global speciality restaurants: Cagney’s Steakhouse, Teppanyaki, Le Bistro, La Cucina, Margaritaville, Moderno Churrascaria, Los Lobos and Q. Number of dinners as per table. 20% gratuity included.Cover charges for above mentioned speciality restaurants are included; number of dinners as per table. One main course per person at Cagney's and Le Bistro restaurants included. Additional main courses will be charged at US $ 10 per person and course. The Haven & Suite guests may choose to dine in the following venues as part of their speciality dining package for reduced upcharges: Ocean Blue, Bayamo, entertainment dinner at Spiegel Tent resp. Illusionarium, Sushi, Pincho, Raw Bar. Products of Food Republic, Bake Shop, Ice Cream Bar, Gelato, speciality items in the main and Asian restaurants, seafood items in the Raw Bar, special occasion/holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches are not included. Free up to $500 on board spend is based on two sharing and is tiered depending on stateroom grade booked, when booked before 8.30pm 30th November 2018. Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne Gift Box with our compliments. Based on one per booking, UK mainland address only.

Similar Cruises


from £3,486pp
Cabin type: Outside

Alaskan Grandeur - Round-Trip Vancouver

Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise, All gratuities for dining room and wait staff, 60 minutes complimentary Wi-Fi and…

09 August 2019 | 10 Nights
Crystal Cruises : Crystal Symphony

Itinerary
Vancouver, British Columbia, Canada, Ketchikan, Alaska, USA, Juneau, Alaska, Skagway, Alaska, Sitka, Alaska, Prince Rupert, Victoria, British Colombia, Vancouver, British Columbia, Canada ...Read More

from £3,091pp
Cabin type: Outside

Pacific Coast Cachet - Vancouver To Los Angeles

Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise, All gratuities for dining room and wait staff, 60 minutes complimentary Wi-Fi and…

19 August 2019 | 10 Nights
Crystal Cruises : Crystal Symphony

Itinerary
Vancouver, British Columbia, Canada, Victoria, British Colombia, Seattle, Astoria, Oregon, San Francisco, California, USA, Los Angeles, California, USA ...Read More

from £3,640pp
Cabin type: Outside

North Atlantic Crossing - Québec To Southampton

Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise, All gratuities for dining room and wait staff, 60 minutes complimentary Wi-Fi and…

19 May 2019 | 13 Nights
Crystal Cruises : Crystal Serenity

Itinerary
Quebec city, Canada, Saguenay, P.Q., Canada, St John's, Newfoundland, Canada, Cherbourg, Honfleur, France, Southampton ...Read More

Price preference

You are currently viewing preference is: Single pricing

Change to Per Person Continue with current preference