ROL Cruise customer experience rating 4.8/5 


Based on 4453 reviews

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Outstanding

21 Feb 2019

As always the service I receive from the Rol staff is outstanding

Excellent service

21 Feb 2019

The ROL representative was extremely helpful and I was very impressed with the vice. Yes I would recommend the company

More excellent service from an A1 travel agency.

21 Feb 2019

The service received from ROL is excellent. They do everything they can to help the customer, and if they need to call back they do so quickly. I have used this company for a number of years and would not dream of using any other travel agent. Well done ROL.

Hawaii

Cruise Code: 1401244 / Voyage Code: SR11H028

Free Deluxe Drinks Package

The BIG SALE is now ON!

Read more

Offer ends 28 Feb 2019

Prepare for an adventure extravaganza; Royal Caribbean's one big sale is now on.Go all-inclusive  with a free Deluxe Drinks Package on selected 2019 and 2020 sailings from the UK, Europe, Caribbean and Asia. Choose from 26 world-class ships, and from our wide range of unforgettable excursions and get ready for all the epic thrills and tranquil chills awaiting your arrival. So what are you waiting for? This is how to holiday.

But wait, the adventures don’t stop there, with thousands of unforgettable excursions to choose from, we’ve got thrills and chills awaiting at each and every port.

EARN EXCLUSIVE CRUISE MILES

ALL-INCLUSIVE DRINKS PACKAGE*

FAMILY-FRIENDLY*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Enjoy a all-inclusive Deluxe Drinks Package
  • Spacious en-suite accommodation
  • A fantastic array of dining options, including the grand main dining room with flavours to suit every mood
  • A range of activities, from relaxing in the adults-only solarium to trying your luck in the casino
  • Swimming pools, whirlpools, steam room and sauna
  • Fitness centre and jogging track
  • Dazzling entertainment – from West End- style shows to live music, and from comedians to acrobatic displays
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Prepare for an adventure extravaganza; Royal Caribbean's one big sale is now on. Go all-inclusive  with a free Deluxe Drinks Package and choose from 26 world-class ships, and from our wide range of unforgettable excursions and get ready for all the epic thrills and tranquil chills awaiting your arrival. So what are you waiting for? This is how to holiday. 

Your Itinerary


Show itinerary as:

  • Serenade of the Seas

    Your Ship


    Serenade of the Seas

    Royal Caribbean International

    Royal Caribbean International
    View
  • Vancouver, Canada

    Day 1

    Vancouver, Canada

    06 Sep 2020

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide
  • Day 2-6


    Relaxing at sea

    07 Sep 2020 to 11 Sep 2020

  • Kauai (Nawiliwili)

    Day 7

    Kauai (Nawiliwili)

    12 Sep 2020

    Although one of the smallest of the Hawaiian islands, Kauai is a paradise of large proportions. Along the Lihue Kalapaki coast, you can visit Wailua Falls, which served as the backdrop of the old television series Fantasy Island.

  • Hilo, Hawaii

    Day 8

    Hilo, Hawaii

    13 Sep 2020

    A mixture of enthralling cultural attractions and magnificent natural phenomena, Hilo offers some of the best sights in Hawaii.

    Destination guide
  • Day 9


    Kailua Kona

    14 Sep 2020

    Located on the picturesque Kona Coast, where some of the world's best coffee is harvested, Kailua-Kona is close to the marine sanctuary of Kealakekua Bay. This snorkeling haven is also home to the Captain Cook Monument.

  • Lahaina, Maui, Hawaii

    Day 10-11

    Lahaina, Maui, Hawaii

    15 Sep 2020 to 16 Sep 2020

    The most prominent feature of Maui is Haleakala, the world's largest dormant volcano. You might also witness one of nature's greatest spectacles; the annual migration of humpback whales between December and March.

  • Honolulu, Hawaii

    Day 12

    Honolulu, Hawaii

    17 Sep 2020

    Follow in the footsteps of The Beach Boys and fall in love with incredible Hawaii.

    Destination guide

The Ship


One of the newest cruise ships, Royal Caribbean's Serenade of the Seas offers the ultimate 'at sea' experience by combining speed, added comfort, greater space, sweeping ocean vistas and exceptional staff committed to serving your every whim. Her spectacular features include the ten-storey glass-constructed Centrum, glass lifts facing the sea, and the highest percentage of outside staterooms in the Royal Caribbean fleet.

Serenade of the Seas


Launched: August 2003 | Occupancy: 2,110 passengers

Tonnage: 90,090 tons | Length: 965 ft (294.14 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fares are based on two people sharing. Prices are subject to change and availability without notice, Prices include all applicable taxes and fees. Flights and pre-paid gratuities are additional costs unless otherwise stated. Promotion is applicable to new bookings of eligible staterooms (guarantee stateroom bookings in categories Z, ZI, Y, YO, XN, X, XB, W & WS GTY are excluded) made between 18th December 2018 and 4th March 2019 on selected sailings of 6 nights or more departing between 1st March 2019 and 31st December 2020 and Dubai sailings on Jewel of the Seas of 6 nights or more departing in 2020. On Caribbean, Bahamas, Bermuda and Cuba sailings offer is not applicable for Inside and Oceanview staterooms. Free deluxe drinks package is for the first and second guest only aged 21 and over. Third and fourth guest will receive a Refreshaments Beverage Package.  Guests under the required drinking age will receive a Refreshment Beverage Package. The Deluxe Beverage Package includes selected individual beverage items up to $12RRP. Further Cruise Line terms & conditions apply. 

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

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