ROL Cruise customer experience rating 4.8/5 


Based on 5012 reviews

Felt that we were being taken. Seriously and ROL would do their best for us

25 Apr 2019

Very helpful. Made sure they understood our likes and dislikes

Booking made easy.

25 Apr 2019

This was the first time we have used ROL although we have had many emails and postal information. Booking was surprisingly easy. We had left booking rather late because of my health. Completed by James McAulay on behalf my wife Sheila who was away at present. Sheila spoke on the phone but I was sitting beside heer.

Great service !

25 Apr 2019

They got back to me when they promised and dealt with all my questions.

Excellent service.

25 Apr 2019

I usually consult ROL when purchasing a cruise. I have always found the consultants knowledgeable and helpful. Access by telephone has been improved and I had no problems with this consultation. Service was crisp, professional and friendly.

A pleasant experience

25 Apr 2019

A very friendly and pleasant person with whom to deal with at ROL. Went out of his way to give us excellent service.

first time booking but good so far.

25 Apr 2019

our first time using rol cruises so everything good so far all booked and deposit paid the lady was very helpful and sorted our booking professionally .

Book Early for Christmas & New Year

25 Apr 2019

I Wanted to get away for Christmas it was a shock to find Many of the Cruise lines were all ready fully booked in April But ROL found a Cabin for me and Southampton easy to get to from London its a Inside Cabin but I will not be alone for Christmas

ROL Cruise package deals - good but high deposits

25 Apr 2019

ROL Cruise offer cruises or cruise packages and advertise in newspapers and magazines. The prices they offer are actually more similar to other sites than the fantastic headline discounts suggest, but they are customised to make a proper holiday around cruise only deals. Customer service do make call-backs and take the time to explain the options and exclusions. Expect high deposits, eg. my offer required a 30% deposit and we are 18 months ahead of departure.

Excellent communication knowledge and extremely polite and helpful staff

24 Apr 2019

I would recommend Rol to anyone. Staff so polite and helpful a pleasure to deal with

Informative , friendly and very helpful booking.

24 Apr 2019

Please note this is Rhonda Smith replying, I booked for both parties. John, was very helpful, lots of info and rang back to confirm availability etc. made everything run smoothly.

Liam was excellent calm and we sorted an acceptable cabin reasonably quickl

24 Apr 2019

See below but Liam was very good

Cuba Overnight & Key West from Orlando

Cruise Code: 1421795

Free at Sea

Upgrade your cruise for a small supplement and choose TWO additional benefits

Introducing Free at Sea with NCL

Read more

Offer ends 30 Apr 2019

Free at Sea brings you the opportunity to customise your cruise, creating a bespoke holiday that is unique to you. From just £99 per person, based on an average 7-9 -day cruise, you can add two valuable benefits and luxuries, from a choice of four – Premium Beverage Package, Speciality Dining Package, Shore Excursion Package or WiFi Package. What’s more, guests booking The Haven By Norwegian or a Suite will receive all four offers at no additional cost.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

FAMILY-FRIENDLY*

UPGRADE YOUR CRUISE FOR A SMALL SUPPLEMENT AND RECEIVE TWO EXTRA BENEFITS*

HAVEN SUITES & ABOVE RECEIVE ALL FOUR BENEFITS*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 3,586 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Redeem your Cruise Miles for exclusive savings
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses
  • Upgrade your cruise package from only £99pp and choose two extra benefits, including: - A Premium Drinks Package. - Speciality Dining Package. - WiFi Package. - Shore Excursion Package
  • Plus, book by 8.30pm Tuesday 30th April 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 24 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

  • Norwegian Sun

    Your Ship


    Norwegian Sun

    Norwegian Cruise Line

    Norwegian Cruise Line
    View
  • Port Canaveral

    Day 1

    Port Canaveral

    05 Oct 2019

    Located on the Atlantic, on Florida's Space Coast, and within minutes of a thrilling space shuttle launch for the luckiest of visitors. Take in the catch of the day at a local restaurant, or go inland to Florida's many theme park attractions.

    Destination guide
  • Great Stirrup Cay

    Day 2

    Great Stirrup Cay

    06 Oct 2019

    Great Stirrup Cay is NCL’s private Bahamian island, home to sandy beaches, palm trees and clear waters in a peaceful cove… and you, for one day of sheer beachside indulgence. Snooze the day away in a hammock, enjoy an island barbecue, take out a kayak or sailboat and check out the local inhabitants – schools of madly colourful fish – on a guided snorkelling tour over the reef.

    Destination guide
  • Key West

    Day 3

    Key West

    07 Oct 2019

    Key West is the furthermost point south on the US mainland and only 60 miles north of Cuba. Here where bohemians and artists reside in wooden houses amid lush tropical vegetation, is a religion for whom the term "laid back" might have originally been coined.

    Destination guide
  • Havana

    Day 4-5

    Havana

    08 Oct 2019 to 09 Oct 2019

    A Caribbean island with a Latin American twist, Cuba is a riot of colour, music, heritage and culture.

    Destination guide
  • Cozumel, Mexico

    Day 6

    Cozumel, Mexico

    10 Oct 2019

    The gorgeous Mexican island of Cozumel is renowned for its outstanding diving opportunities, beloved of celebrated oceanographer Jacques Cousteau.

    Destination guide
  • Day 7


    At Sea

    11 Oct 2019

  • Port Canaveral

    Day 8

    Port Canaveral

    12 Oct 2019

    Located on the Atlantic, on Florida's Space Coast, and within minutes of a thrilling space shuttle launch for the luckiest of visitors. Take in the catch of the day at a local restaurant, or go inland to Florida's many theme park attractions.

    Destination guide

The Ship


Norwegian Sun is a true global adventurer. In summer you’ll find her cruising past mountains and glaciers in Alaska and new for winter 2015-2016, she’s sailing amazing itineraries around South America via Cape Horn. On board, you’ll find 14 global dining choices, 12 bars and lounges to suit your every mood, an indulgent Spa and high-energy entertainment venues, including the Stardust Lounge.

Norwegian Sun


Launched: October 2001 | Occupancy: 1,936 passengers

Tonnage: 78,309 tons | Length: 848 ft (258.47 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

Free at sea package is not included in the advertised fares. Free at Sea offer is based on two sharing a stateroom.  Customer have the choice of choosing two extra benefits, available at the stated supplement. Guests sharing in a stateroom must choose the same benefit.  Premium Beverage Package includes a wide selection of soft drinks, beers, spirits, cocktails, wine by the glass and bottled or draft beer up and including $15 a drink during the cruise in all bars, restaurants and lounges. The specialty dining package covers 6 restaurants including Teppanyaki, Margaritaville, Moderno Churrascaria, La Cucina, Le Bistro and Cagney's Steakhouse. Number of visits per restaurant is tiered depending on duration of the voyage. Internet package is based on one login per stateroom, up to 250 minutes and is tiered on duration of voyage.  $50 Per Port Shore Excursion Credit is per stateroom. For the guests who book their excursions online; they are charged full retail for the excursions and the discount will be applied onboard in the form of a credit to their onboard account. Haven guests will receive all additional benefits at no extra charge. 

 

John Lewis Gift Card is based on one per booking, is tiered on cabin grade booked and is for UK mainland addresses only.

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