ROL Cruise customer experience rating 4.7/5 


Based on 773 reviews

Pleasant negotiations

18 Jun 2018

Discussions were plain and straightforward, and the responses to questions were clear. Not being particularly computer literate, \I don't know that I shall be able to download the information,- I have yet to try. A package in the post would be more reassuring !

Recommended by a friend, as good as she had said.

17 Jun 2018

Polite, efficient, very helpful.

Very good service

16 Jun 2018

Karen was very helpful and made the whole process very easy.

Great service again

16 Jun 2018

Knowledgeable, helpful and friendly advisers.

Excellent customer service

16 Jun 2018

The gentleman on the phone name of Callum was very helpful,clear and patient answered all my questions and made the whole procedure a pleasure.i booked with you last year and after looking around and speaking to other company's after speaking to him I rung back and booked not only for me but 2 others as well.

Excellent

16 Jun 2018

I spoke to Kelly who was most helpful even when we asked for a land extension on our trip after the initial enquiry. We were very satisfied with the result.

Excellent knowledgeable service

15 Jun 2018

Excellent knowledgeable service

Very good

15 Jun 2018

Very efficient and helpful

Great customer service

15 Jun 2018

Very happy with the experience. Great customer service and very knowlegable without being pushy

Very effective service from both Customer And Transfer Depts.

15 Jun 2018

Although we have just been forced (through changed personal circumstances) to cancel a cruise, the transfer Dept were extremely efficient in re-booking for 2019 and at least ensuring that we did not lose all our money! Follow up emails were swiftly despatched. Many thanks indeed

Fall's Grandeur - New York City to Montréal

Cruise Code: 994452

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Earn up to 24,960 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Bike the famous carriage trails of Acadia National Park, tour the summer 'cottages' of America's founding industrialists, and visit Boston's Museum of Fine Arts, revered for its art as well as its architecture.

Your Itinerary


Show itinerary as:

  • Crystal Symphony

    Your Ship


    Crystal Symphony

    Crystal Cruises

    Crystal Cruises
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  • New York city, New york, USA

    Day 1-2

    New York city, New york, USA

    25 Sep 2018 to 26 Sep 2018

    From the Statue of Liberty to Broadway theatres, you’re spoilt for choice for things to see and do in the Big Apple.

    Destination guide
  • Day 3


    Newport, Rhode Island, USA

    27 Sep 2018

    Newport, Rhode Island, is a stylish, world-famous yachting center with a long tradition of elegance. For almost a century and a half, it was the home of the America's Cup yachting races. The colonial sections of Newport boast many authentic historic buildings, some dating back to the 1600s. However, most impressive of all, are the opulent mansions built at the turn of this century by industrial tycoons along Ocean Drive and Bellevue Avenue. Fashioned after the palaces of Europe their interiors boast lavish use of marble, alabaster, gilt, mosaics and stained glass complemented by magnificent furnishings and fine tapestries. You'll be spellbound listening to the legends and stories of families such as the Morgans, Astors, Fishers and Vanderbilts, all of whom had "cottages" here. Although Rhode Island is America's smallest state, it has a legacy of history and tradition that far outweighs it size.

  • Boston, Massachusetts, USA

    Day 4

    Boston, Massachusetts, USA

    28 Sep 2018

    One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

    Destination guide
  • Bar Harbor, Maine, USA

    Day 5

    Bar Harbor, Maine, USA

    29 Sep 2018

    Cradled off the craggy coast of Maine lies Mount Desert Island and the charming seaport town of Bar Harbor. Earlier last century, when it was the summer retreat of millionaires, it boasted magnificent estate homes, or "cottages," many of which were completely destroyed by the fire of 1947. However, some things never change. The priceless asset of the island's scenic beauty remains untouched by time. Vistas of emerald-green forests and rugged valleys from the superb vantage point of Mount Cadillac remain just as spectacular, and the rugged shoreline scenery is still as awe inspiring as it ever was.

  • Day 6


    Cruising the Bay of Fundy

    30 Sep 2018

  • Saint John, New Brunswick, Canada

    Day 6

    Saint John, New Brunswick, Canada

    30 Sep 2018

    To say that Saint John is historic is a bit of an understatement. After all, Saint John is host to the oldest continuing farmers' market in Canada (the Old City Market), home to the oldest continuing museum in the country (the New Brunswick Museum), and is itself the oldest incorporated city in Canada.

  • Day 7


    Halifax, Nova Scotia, Canada

    01 Oct 2018

    As Crystal Symphony moors alongside the pier, bagpipers and the Town Crier bid a warm welcome to Halifax, capital of Nova Scotia, the most Scottish of all Canada's great cities. You will fall in love with Halifax's architectural blend of old and new. The mighty 150-year old Citadel fortress stands sentinel over the thriving downtown area where modern office and hotel blocks nestle alongside the exquisitely-restored Historic Properties waterfront shopping area. Shoppers will delight in the tempting array of buys from colorful Scottish tartans to pewter and superb hand-knit woolens. Nova Scotians claim they have the freshest air and warmest smiles in Canada.

  • Day 8


    Cruising the Gulf of St Lawrence

    02 Oct 2018

  • Cruising the Saguenay River

    Day 9

    Cruising the Saguenay River

    03 Oct 2018

  • Quebec city, Canada

    Day 10

    Quebec city, Canada

    04 Oct 2018

    The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

    Destination guide
  • Montreal, Canada

    Day 11

    Montreal, Canada

    05 Oct 2018

    This UNESCO City of Design is a delightful blend of European history, modern style and fresh-thinking.

    Destination guide

The Ship


Emerging from its longest-ever makeover, Crystal Symphony will feature more innovative dining options with expanded specialty venues and open-seating, more state-of-the-art technologies including free, unlimited Wi-Fi, and spacious new suites and penthouses. Replacing existing staterooms, the newly added accommodations will reduce guest capacity to further increase the ships’ already generous service and space ratios to be among the loftiest in luxury travel. Crystal Symphony’s Seabreeze Deck 9 will welcome two new suite categories — Seabreeze Penthouse Suites (SP) and Seabreeze Penthouses (SH) — each offering the same square footage as the ship’s current penthouse categories, but with cutting-edge enhancements that herald of things to come: large, luxury showers with body jets instead of bathtubs, and a unique entryway connecting two Seabreeze Penthouses to create a seamless, accommodation for families and friends. From its award-winning fare of Michelin-level envy to hosting Nobu Matsuhisa’s only sea-going restaurants, the Evolution of Crystal Luxury promises more dining experiences to tempt the most discriminating palates, with the added luxury of menu enhancements at Prego, family-style, Chinese-inspired al fresco dining at Silk, and open seating, too. From free unlimited Wi-Fi to a dedicated guest Internet portal and an industry-first showing of premiere and Oscar-nominated movies, Crystal is evolving the personal travel experience to even greater realms with a number of exciting high-tech features.

Crystal Symphony


Launched: March 1995 | Occupancy: 848 passengers

Tonnage: 51,044 tons | Length: 781 ft (238.05 m)

Star Rating

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