ROL Cruise customer experience rating 4.7/5 


Based on 2674 reviews

Very good service

17 Oct 2018

Vver

As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.

Great

17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Excellent service you can trust

17 Oct 2018

The staff are friendly, helpful and efficient. They are always happy to answer any questions. The paperwork is sent out in good time and is clear and comprehensive. The packages including transfers are well organised. I am very happy to use ROL time after time and to recommend them to other people.

As above.

17 Oct 2018

Try to ensure all queries are addressed. To the best of their knowledge. Very Disappointed that a cabin offered to me by ROL at a price I could afford was later proved incorrect. Otherwise a good understanding of the cruise. Have used ROL a number of times now.

Excellent PROFESSIONAL CLIENT FOCUSED SERVICE.

17 Oct 2018

Very speedy and professional response meeting my requirements.

Courteous, professional & well informed....what more do you need?

16 Oct 2018

Fantastic team, well advised and professional. A real pleasure to book our holiday with - can't wait to go! Many thanks

Well done

16 Oct 2018

Very friendly and efficient details arrived by email promptly

Good product offering professionally delivered

16 Oct 2018

Professional, and easy to deal with plus a very good product offering

Thanksgiving Tropical Treasures

Cruise Code: 994758 / Voyage Code: OCY181121-16

  • Duration: 16nts
  • Departs: 21 Nov 2018 Alternative sailing dates
  • Sails from: Ft. Lauderdale, Florida, USA
  • Flights and transfers: not inc
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Outside from:

£3,813pp

Balcony from:

£5,208pp

Suite from:

£8,468pp

Single from:

£7,626

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 16,936 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Experience the tropics with a twist on this unique itinerary combining the historical treasures of Cartagena, the eco-wonders of Caldera and the enchanting splendors of Cabo.

Your Itinerary


Show itinerary as:

Your Ship:

Crystal Serenity - Crystal Cruises


Day

Port

Date

Due Depart


Day 1

Port :

Ft. Lauderdale, Florida, USA

Date :

21 Nov 2018

Due - Departs :

21 Nov 2018


Day 3

Port :

Cruising the Old Bahama Channel

Date :

23 Nov 2018

Due - Departs :

23 Nov 2018


Day 4

Port :

Cruising the Caribbean Sea

Date :

24 Nov 2018

Due - Departs :

24 Nov 2018


Day 6

Port :

Transit the Panama Canal

Date :

26 Nov 2018

Due - Departs :

26 Nov 2018


Day 7

Port :

Cruising the Coast of Central America

Date :

27 Nov 2018

Due - Departs :

27 Nov 2018


Day 9

Port :

Corinto, Nicaragua

Date :

29 Nov 2018

Due - Departs :

29 Nov 2018


Day 11

Port :

Cruising the Coast of Central America

Date :

01 Dec 2018

Due - Departs :

01 Dec 2018


Day 13

Port :

Cruising the Coast of Mexico

Date :

03 Dec 2018

Due - Departs :

03 Dec 2018


Day 15

Port :

Cruising the North Pacific Ocean

Date :

05 Dec 2018

Due - Departs :

05 Dec 2018


The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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