ROL Cruise customer experience rating 4.7/5 


Based on 1633 reviews

Just great

14 Aug 2018

Every thing yes I would use them again and recommend the all ok

Always very helpful.

14 Aug 2018

Very good customer service' very helpful. They will return your telephone call if busy ASAP. Only previous problem is in duplicating paperwork, when the cruise line have already got the information they ask for it again instead of checking all is in order with the cruise company.

Another happy customer !

14 Aug 2018

My enquiry was handled quickly and efficiently. When I called back to confirm my interest and Emily was engaged on another call, she called me back shortly thereafter as promised. All my questions were answered during the process and my available Cruise Miles were credited against the order !

Helpful agent

14 Aug 2018

Nothing was too much trouble!

Short notice booling

14 Aug 2018

My call was answered promptly; the agent explained clearly our booking options and the whole process was straightforward.

Everything OK and good prices

14 Aug 2018

Well pleased with the staff at the call centre, friendly and helpful. Good price, best deal around at present for the cruise I wanted.

Good

14 Aug 2018

Booked with Liam, he was very good and helpful.

Very professional and helpful.Have even with you for years.You never disapp

14 Aug 2018

Very professional and helpful.Have been with you for years.s

Efficient and friendly service

14 Aug 2018

Emily was very pleasant, knowledgeable and helpful and she made booking our trip very easy.

Quality service

14 Aug 2018

All areas where explained in detail nothing was overlooked,would recommend

Excellent and outstanding

14 Aug 2018

The booking assistant went above and beyond to help get the right holiday and cater for my needs. She was brilliant!

Very pleased with information and service

13 Aug 2018

The service was excellent, the assistance with decisions first class and plenty of time given to answering questions.

Pacific Coast Panorama

Cruise Code: 994760

  • Duration: 14nts
  • Departs: 07 Dec 2018 Alternative sailing dates
  • Sails from: Los Angeles/San Pedro, California, USA
  • Flights and transfers: not inc
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Outside from:

£6,140pp

Balcony from:

£5,580pp

Suite from:

£13,590pp

Single from:

£6,720

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 27,180 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


A perfect pre-holiday escape filled with the sun-kissed warmth of the Mexican Riviera and the cosmopolitan charms of California's famed cities.

Your Itinerary


Show itinerary as:

Your Ship:

Crystal Serenity - Crystal Cruises


Day

Port

Date

Due Depart


Day 4

Port :

Cruising the West Coast of USA

Date :

10 Dec 2018

Due - Departs :

10 Dec 2018


Day 5

Port :

Santa Barbara, California

Date :

11 Dec 2018

Due - Departs :

11 Dec 2018


Day 7-8

Port :

Cruising the Coast of Mexico

Date :

13 Dec 2018

Due - Departs :

14 Dec 2018


Day 10

Port :

Mazatlan, Mexico

Date :

16 Dec 2018

Due - Departs :

16 Dec 2018


Day 13

Port :

Cruising the North Pacific Ocean

Date :

19 Dec 2018

Due - Departs :

19 Dec 2018


The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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