ROL Cruise customer experience rating 4.7/5 


Based on 2657 reviews

waiting to hear from you with confirmation in writing

15 Oct 2018

Excellent service Polite staff

Good experience

15 Oct 2018

Booking completed efficiently and explained in detail.

helpful and hassle free booking. thank you

14 Oct 2018

First time we have booked through ROL although have been cruising for 15 years. What a refreshing change - so hassle free. Prices stayed the same as the initial quote. Jo was very helpful and accommodating. Talked through the benefits of cruise miles and itinerary etc. Will definitely book though them again and recommend to family and friends. Thank you Jo. even got invited for a cup of tea :)

Rearranging a cancelled trip

14 Oct 2018

Courteous and knowledgeable. Very helpful in rearranging a cancelled trip

Another holiday booked 😎

14 Oct 2018

Found booking experience very smooth, agent phoned me back to save long hold, would certainly recommend ROL.

Efficient and helpful.

14 Oct 2018

I have used ROL in the past and always had excellent service. Staff are friendly and helpful.

always received very good service

14 Oct 2018

very good

Always feel satisfied after dealing with ROL

14 Oct 2018

Sally very helpful and knowledgeable. Happy sounding lady.

Friendly helpful

14 Oct 2018

Went out of their way to problem solve. Phoned back several times to make sure everything was ok

Disappointing and inefficient customer service

14 Oct 2018

My address was wrongly recorded by ROLand although I called immediately they still sent cruise docs to the wrong address. I called to find out why i hadn't received the docs, and they were re sent to the wrong address again. I had to call yet again to insist they had it wrong.

Pacific Coast Panorama

Cruise Code: 994760 / Voyage Code: OCY181207-14

  • Duration: 14nts
  • Departs: 07 Dec 2018 Alternative sailing dates
  • Sails from: Los Angeles/San Pedro, California, USA
  • Flights and transfers: not inc
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Outside from:

£3,130pp

Balcony from:

£4,295pp

Suite from:

£7,025pp

Single from:

£6,260

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 14,050 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


A perfect pre-holiday escape filled with the sun-kissed warmth of the Mexican Riviera and the cosmopolitan charms of California's famed cities.

Your Itinerary


Show itinerary as:

Your Ship:

Crystal Serenity - Crystal Cruises


Day

Port

Date

Due Depart


Day 4

Port :

Cruising the West Coast of USA

Date :

10 Dec 2018

Due - Departs :

10 Dec 2018


Day 5

Port :

Santa Barbara, California

Date :

11 Dec 2018

Due - Departs :

11 Dec 2018


Day 7-8

Port :

Cruising the Coast of Mexico

Date :

13 Dec 2018

Due - Departs :

14 Dec 2018


Day 10

Port :

Mazatlan, Mexico

Date :

16 Dec 2018

Due - Departs :

16 Dec 2018


Day 13

Port :

Cruising the North Pacific Ocean

Date :

19 Dec 2018

Due - Departs :

19 Dec 2018


The Ship


At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity


Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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