ROL Cruise customer experience rating 4.8/5 


Based on 3930 reviews

nb

21 Jan 2019

Yes I would recommend them

Excellent, answered all of our questions promptly and efficiently.

21 Jan 2019

Yes. Lovely service and very helpful.

Excellent customer service

21 Jan 2019

We received an excellent booking service with Melanie from ROL Cruises... will definitely use them again.

Change of cruise date

21 Jan 2019

George was very helpful with the change of date for our cruise.

Great Service.

21 Jan 2019

Friendly and knowledgeable. Callum was helpful with his advice. The booking went smoothly. So up to now I’m very pleased. However, we would like to receive less material through the post. Not interested in Asia or China or Australia etc. Thank you.

Professional friendly service

21 Jan 2019

Very professional service. Satisfactorily answered the many questions in a friendly way. I will definitely use ROL again

Excellent Service

21 Jan 2019

Excellent Service; this makes booking an easy and pleasant experience. I did not have to wait to long on the phone and the person that I spoke to was very informative and efficient.

Good service

21 Jan 2019

Knowledgable and helpful.

No problems. Hope the captain is better than my last cruise.

21 Jan 2019

Yes. The young lady was very helpful and understood what I wanted.

Excellent Service

21 Jan 2019

Liam was very helpful and very professional and I got a good deal. My first booking with ROL and I will use them in the future.

Good overall service

21 Jan 2019

Service this time was a bit slow coming back to us which was frustrating I do understand it was the weekend and the representative Zach was very busy , The main thing is that our interest in a particular cruise on a Particula cabin for example is on hold or reserved immediately until ROL Are able to get back to us to communicate especially being not in the UK at the time of booking. It is also very important that every single question is answered accurately , Most people including us are spending life savings here and spending a lot of money

Making our cruise experience even better!

21 Jan 2019

If you want to enhance your cruise experience it starts with the booking agent you use, ROL by far exceeds any other agent we have ever booked with. Give them a go, you won't be disappointed!!

Excellent service

21 Jan 2019

Excellent service. Rang back promptly from my original e mail enquiry and again from my answer phone message. Helpful on the telephone and gave me all the required information

Excellent service from ROL as ever.

21 Jan 2019

I have used ROL on several previous occasions and this time - as ever - I received excellent service. Karen was helpful, friendly, and even called me back when she had sorted everything out to save me holding on.

Excellent

20 Jan 2019

Very friendly and efficient. The first time I have used the service and I was impressed

Alaskan Inside Passage

Cruise Code: 1270656 / Voyage Code: V931

Exceptional Offers on hundreds of sailings

Including stateroom upgrades, low deposits and more

Why Not Now with Holland America

Read more

Offer ends 31 Jan 2019

Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

STATEROOM UPGRADES AVAILABLE*

UP TO 10% OFF SELECTED SHORE EXCURSIONS

BOOK A SUITE AND RECEIVE ON BOARD SPEND*

LOW DEPOSIT*

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Earn up to 0 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Stateroom upgrades available
  • Up to 10% off select shore excursions
  • Low deposit
  • Book a suite and receive on board spending money - amount varies depending on voyage booked
  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining
  • Plus, book an Ocean View or above by 8.30pm 31st January 2019 and receive Double Cruise Miles
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Make 2019 the year to set sail with Holland America Line. This incredible limited time offer features stateroom upgrades, up to 10% off select shore excursions and on board spending money when booking a suite. 

Your Itinerary


Show itinerary as:

  • Volendam

    Your Ship


    Volendam

    Holland America Line

    Holland America Line
    View
  • Vancouver, Canada

    Day 1

    Vancouver, Canada

    05 Jun 2019

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide
  • Day 2


    Scenic Cruising The Inside Passage

    06 Jun 2019

  • Tracy Arm, Alaska

    Day 3

    Tracy Arm, Alaska

    07 Jun 2019

    This narrow, 26-mile-long fjord is another of Alaska's most dramatic glacier settings. The lush rain forest recedes to reveal a stunning canyon of bare rock. The panorama of 7,000-foot mountain peaks and nearly vertical rock cliffs is astounding. Waterfalls appear at every turn. Icebergs make their way to the sea in all sorts of wondrous shapes. And tucked away at the end of this remarkable waterway are two very active reminders of the Ice Age - the twin Sawyer Glaciers, calving icebergs into the jade-colored inland sea. Kittiwakes, mountain goats and seals are a common sight. Whales and bears may even make an appearance in this magical place.

  • Juneau, Alaska

    Day 3

    Juneau, Alaska

    07 Jun 2019

    Migrating whales, rivers of ice and super fresh seafood capture the hearts of its visitors, although Alaska’s capital city also has a strong mining history. Once the sacred territory of the Auke and Taku tribes, Juneau was named after the gold prospector Joe Juneau.

    Destination guide
  • Skagway, Alaska

    Day 4

    Skagway, Alaska

    08 Jun 2019

    The sidewalks are all but rolled up in Skagway come winter, so you can only imagine the frightful conditions endured by the gold prospectors who passed through en route to the Yukon, with a mandatory ton of supplies to be hauled with them over the steep and treacherous Trail of '98. Today, summertime visits to Skagway require nothing of the sort, but you can still ride the antique White Pass & Yukon narrow-gauge railway up through silvery-purple rock faces, past Deadhorse Gulch, to see what it was like back then. Take your time and poke into every little store from the Trail Bench to Lynch & Kennedy's Dry Goods. The Red Onion Saloon, with its honky tonk piano and costumed barmaids, is a treasure trove of memorabilia featuring pictures of Klondike Kate, Peahull Annie and other vintage characters. To complete the picture of those rip-roaring days, visit the nostalgic Trail of '98 Museum. The Klondike Gold Rush National Historical Park boasts restored buildings and wooden boardwalks that invite you to take a stroll into the past.

  • Glacier Bay

    Day 5

    Glacier Bay

    09 Jun 2019

  • Ketchikan, Alaska

    Day 6

    Ketchikan, Alaska

    10 Jun 2019

    Super-scenic Ketchikan sits on the edge of Revillagigedo Island, surrounded by the verdant Tongass National Forest. Its waters are rich with Pacific salmon, a fact which drew native Tlingit and industrial fishermen here, not to mention an abundance of wildlife. Black bears can often be seen catching fish from passing streams, while birds of prey soar over glacial mountains.

    Destination guide
  • Day 7


    Scenic Cruising The Inside Passage

    11 Jun 2019

  • Vancouver, Canada

    Day 8

    Vancouver, Canada

    12 Jun 2019

    Widely regarded as one of the most beautiful spots on earth, it’s no wonder that Vancouver is a popular spot for tourists looking to enjoy some fresh air and vibrant Canadian culture.

    Destination guide

The Ship


Elegant and spacious, Volendam takes her décor cues from the garden. Her grand public spaces are graced with floral fabrics and tapestries, as well as huge vases of fresh floral arrangements. While on board, explore the wonders of nature in BBC Earth Experiences. Enjoy a cooking show or hands-on workshop with America’s Test Kitchen. Relax with a spa treatment at the Greenhouse Salon & Spa. Or dine in one of our selection of fine restaurants.

Volendam


Launched: November 1999 | Occupancy: 1,432 passengers

Tonnage: 61,214 tons | Length: 781 ft (238.05 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms & Conditions: Holland America Line and Reader Offers Limited Package Holiday booking conditions apply. Offer advertised applies to new bookings only. Offers are available for new bookings only, apply only to the cruise portion of Alaska Land+Sea Journeys, are not combinable with any other discounts and are not transferable or refundable. Offers are applicable on select 2019 & 2020 departures. Stateroom upgrades are available in select stateroom categories and are subject to availability of the staterooms in the higher category. Reduced Deposit is valid for new bookings only. On board spend is per Suite and tiered depending on grade/voyage booked. Star ratings are Reader Offers Ltd classified. Normal Cruise Miles terms and conditions apply. E&OE.

Double Cruise Miles are for bookings on cruises of 7 nights or more, in Ocean View staterooms or above when booked by 8.30pm 31st January 2019 and have been included in the advertised amounts. If a different added value has been advertised elsewhere, you will have the option of one or the other.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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