ROL Cruise customer experience rating 4.8/5 


Based on 4913 reviews powered by
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Good experience

21 Mar 2019

Leona was very knowledgeable and felt very confident in booking with you.

Excellent

21 Mar 2019

Excellent service as usual getting me an unbelievable deal on Celebrity

The ladie called on the phone was EXTREMELY helpful

21 Mar 2019

The staff on the phone a ladie called Joe was EXTREMELY HELPFUL

very good booking experience, all my questions and queries answered to my s

21 Mar 2019

new booking experience very good and agent very helpful

21 Mar 2019

...

Professional , knowledgeable , helpful and efficient .

21 Mar 2019

Professional , knowledgeable , helpful and efficient . Excellent "loyalty" scheme .

21 Mar 2019

excellent service

Positive

21 Mar 2019

Opertor was great and very helpful - product seems to be value for money however what upsets is when you have booked really early and then a couple of months before travelling you see the same deal far cheaper - understand that need to fill boats etc however those who book early should not loose out.

21 Mar 2019

Excellent

Very helpful staff and accommodative as well.

21 Mar 2019

Yes. Gerard was very helpful and courteous.

21 Mar 2019

The agent explained all the information we required to book the cruise.

First-class service

21 Mar 2019

They always reply promptly and knowledgeably to any query I might have about my booking. I wouldn't book with any other cruise company.

Straightforward

21 Mar 2019

Straightforward booking call with Gerald who could not have been more helpful.

Impressed

21 Mar 2019

Professional, personable and helpful.

21 Mar 2019

very professional - as always

21 Mar 2019

very helpful,pleasant man,knowledgeable advisor

Got back to me promptly and as advised , got a good deal , cabin as request

20 Mar 2019

On first call , helpful , informative and answered all my questions

Always happy to serve

20 Mar 2019

Excellent service, answered all the questions and sorted out all the queries.

Always a pleasurable experience to book with knowledgable people. Thank you

20 Mar 2019

Definitely book with them again, friendly and knowledgable staff.

20 Mar 2019

Booking made easy

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