Free John Lewis Gift Card

Book a 7 night cruise or more in an Ocean View or above by 8.30pm 29th February 2020 and receive a John Lewis Card worth up to £250. Please quote 'ROL78700' at time of booking. Terms & conditions apply 

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ROL Cruise customer experience rating 4.8/5 


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Great offer on the cruise.

24 Feb 2020

Customer service was excellent and professional.

Felt valued by the staff

24 Feb 2020

Excellent service. Good listening skills and helpful advice and patience. As a hearing impaired person and identifying I needed the recipient of the call to slow down their speech this was done with no issue being taken and ensuring I heard what was being said at all times.

Super service

24 Feb 2020

Sally was really helpful when we were choosing the cruise, cabin etc that we wanted.

24 Feb 2020

So helpful understood our cabin requirements and guided us so at end we were satisfied With the type and deck and position, although to be fair we have never found fault with your service

Good to work with

24 Feb 2020

Have bought through them before. Very easy to book, full information and advice given

24 Feb 2020

I would definitely recommend ROL to friends.

A completely satisfied customer.

24 Feb 2020

A very courteous and well conducted experience. Would definitely recommend. Many thanks

24 Feb 2020

Booking handled efficiently by pleasant staff.

24 Feb 2020

Excellent, precise and answered all questions.

Very proffessional

24 Feb 2020

Excellent service from a very polite,helpful and non-pushy representative.

24 Feb 2020

Very helpful assistant with booking

24 Feb 2020

Clear, helpful, well informed and friendly

24 Feb 2020

Spoke to Zak great bloke got everything we needed for our next. cruise

All dealt with efficiently and courteously.

24 Feb 2020

Efficient service but no response yet to my subsequent queryi as to why I have been charged £200 more than booking direct with CMV?

Thank you for your time today, I hope I have resolved any query with regards to your price. If you need anything further please do not hesitate to contact me. Kind regards Claire

Claire at ROL Cruise

Superb!

24 Feb 2020

Very helpful. Karen was so patient whilst I tried to get my laptops to work! And she guided me to what we think will be a very comfortable cabin.

First Booking.

24 Feb 2020

Very informative ,helpful and friendly sales person. This is our first booking with ROL and Cruise Maritime. Only time will tell if it’s an all round good experience.

23 Feb 2020

A very good level of service from Zak and yes I would recommend and use again.

Very helpful staff and everything made easy . Would thoughly recommend

23 Feb 2020

Did everything we required Very helpful and attentive

23 Feb 2020

All things,very present and told me all I wonted to know .

Great overall service; outstanding customer service.

23 Feb 2020

Excellent service and great assistance with finding the cruise and arranging the booking.

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