ROL Cruise customer experience rating 4.7/5 


Based on 2280 reviews

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Phoned me back straight away very helpful

20 Sep 2018

Full information quick call back

Helpful service

20 Sep 2018

Helpful. Understanding of the product and explained in detail.

Easy to do

20 Sep 2018

I will recommend the company and certainly look again if I decide to cruise in 2020.

Very helpful and informative looking forward to my cruise

20 Sep 2018

Very helpful and informative looking forward to my cruise

great service

19 Sep 2018

very friendly and helpful sales assistant

Would highly recommend

19 Sep 2018

Excellent service as usual

They really know their stuff

19 Sep 2018

Quickly understood what we were looking for and steered us carefully through the options. Very helpful and informed advice. Of course we will continue to do business with ROL

First booking

19 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies.

Book ROL the dependable specialists

19 Sep 2018

Worry free booking as usual

Excellent customer service

19 Sep 2018

Easy to deal with in relation to cabin size and cabin situation. I forgot to confirm that my cabin was in a quiet area (no noise from disco or theatre) so I rang back. There was just a message so I decided not to leave my number, but a lady picked up my call and rang me yesterday evening. She confirmed that any cabin problems are highlighted on your system so that customers can be advised in advance. I thought this was excellent. In he past we had a cruise with Cunard with a cabin that was right above the entertainment area and no peace until after 1 am every morning!

The Best!!!

19 Sep 2018

Having used ROL many times for Cruises and recently booked another, ROL have consistently provided excellent service. Thoroughly recommended.

Canada in the Fall

Cruise Code: 1285642

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Earn up to 13,679 cruise miles

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Your ROL Cruise package


What's included

  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • Sterling on board

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

MS Marco Polo - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

02 Sep 2019

Due - Departs :

02 Sep 2019


Day 3

Port :

Bantry

Date :

03 Sep 2019

Due - Departs :

03 Sep 2019


Day 4-7

Port :

At Sea

Date :

04 Sep 2019

Due - Departs :

07 Sep 2019


Day 8

Port :

St. John's (Newfoundland), Canada

Date :

08 Sep 2019

Due - Departs :

08 Sep 2019


Day 9

Port :

At Sea

Date :

09 Sep 2019

Due - Departs :

09 Sep 2019


Day 10

Port :

Halifax, Nova Scotia (Canada)

Date :

10 Sep 2019

Due - Departs :

10 Sep 2019


Day 11

Port :

At Sea

Date :

11 Sep 2019

Due - Departs :

11 Sep 2019


Day 12

Port :

Charlottetown

Date :

12 Sep 2019

Due - Departs :

12 Sep 2019


Day 13

Port :

Gaspe

Date :

13 Sep 2019

Due - Departs :

13 Sep 2019


Day 14

Port :

Cruising St.Lawrence

Date :

14 Sep 2019

Due - Departs :

14 Sep 2019


Day 19

Port :

Baie-Comeau

Date :

19 Sep 2019

Due - Departs :

19 Sep 2019


Day 20

Port :

Havre St Pierre, Canada

Date :

20 Sep 2019

Due - Departs :

20 Sep 2019


Day 21

Port :

Corner Brook,Newfoundland

Date :

21 Sep 2019

Due - Departs :

21 Sep 2019


Day 22

Port :

Cap-aux-Meules, Quebec

Date :

22 Sep 2019

Due - Departs :

22 Sep 2019


Day 23

Port :

Sydney, Canada

Date :

23 Sep 2019

Due - Departs :

23 Sep 2019


Day 24-28

Port :

At Sea

Date :

24 Sep 2019

Due - Departs :

28 Sep 2019


Day 29

Port :

Ringaskiddy, Republic of Ireland

Date :

29 Sep 2019

Due - Departs :

29 Sep 2019


Day 30

Port :

At Sea

Date :

30 Sep 2019

Due - Departs :

30 Sep 2019


The Ship


The 22,080grt Bahamian flagged Marco Polo with her handsome traditional profile, beautiful teak decks and distinctive dark blue hull is a classic ocean liner. She can accommodate up to 800 guests within a warm and friendly atmosphere that reflects a truly intimate cruise experience. Marco Polo is fully stabilised and air conditioned and has eight passenger decks serviced by three main lobbies and four lifts. The Marco Polo cruise ship offers a wide range of public facilities including the impressive Waldorf Restaurant offering a traditional two sitting fixed time dining option and, as an alternative more informal experience, the stylish Marco’s Bistro. There are five main lounge areas. Other amenities on board the ms Marco Polo include the well stocked Livingston Library, the Nansen Card Room, an Internet Café a shopping arcade and photo gallery, the beautifully appointed Jade Wellness Centre, which offers hairdressing & beauty treatments, fitness and exercise equipment, and sauna and massage facilities. There is an outdoor swimming pool, three whirlpools and a medical centre.

MS Marco Polo


Launched: January 1965 | Occupancy: 800 passengers

Tonnage: 22,080 tons | Length: 578 ft (176.18 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


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