ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Beautiful Bordeaux

Cruise Code: 1299333 / Voyage Code: BOD030919.1

Complimentary Drinks, Gratuities & Shore Excursions, plus FREE Private UK Chauffeur Service

5★ All-Inclusive River Cruise Promotion

Complimentary Drinks, Gratuities and Shore Excursions included

Read more

Trace the intricate pattern of Europe’s waterways with Scenic, as postcard scenery and riverbank communities create a natural slideshow. Scenic offer the most inclusive river cruises in Europe, going to the Nth Degree to provide exclusive and authentic experiences, combined with award-winning excursions, to take you deep into the heart of every destination you visit. All of this, as well as an uncompromising signature all-inclusive service, confirms that Scenic really is the only way to cruise the incredible rivers of Europe.

INCREDIBLE SAVINGS*

5★ ALL-INCLUSIVE LUXURY RIVER CRUISING*

COMPLIMENTARY DRINKS & GRATUITIES*

ALL SHORE EXCURSIONS INCLUDED*

  • Duration: 10nts
  • Departs: 03 Sep 2019 Alternative sailing dates
  • Sails from: Fly from London to Bordeaux, France
  • Flights and transfers: Circular loading animation
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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Complimentary drinks & included gratuities
  • Free private UK chauffeur transfers
  • Scenic Freechoice – a choice of sightseeing activities throughout your journey
  • Scenic Enrich experiences – unforgettable and exclusive events
  • Scenic Sundowners – exclusive hosted cocktails in a stunning location (on selected sailings)
  • Fly from a selection of UK airports
  • All-inclusive luxury river cruising on board a 5 star Scenic Space-Ship
  • Butler service for all guests (excludes Russia)
  • Complimentary premium branded beverages all day, everyday (excludes Russia)
  • The freedom of e-bikes (excludes Asia, Russia and Portugal)
  • Expert local guides
  • All tipping and gratuities
  • Up to six dining options, from casual to fine dining
  • Exclusive Scenic Tailormade GPS for self-guided touring (excludes Asia, Russia and Portugal)
  • Authentic local entertainment
  • Cruise Directors to guide and assist
  • Complimentary wi-fi (excludes Asia)
  • Overseas transfers
  • Brexit Travel Assurance - no price increase guarantee

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Trace the intricate pattern of Europe’s waterways with Scenic, as postcard scenery and riverbank communities create a natural slideshow. Scenic offer the most inclusive river cruises in Europe, going to the Nth Degree to provide exclusive and authentic experiences, combined with award-winning excursions, to take you deep into the heart of every destination you visit. All of this, as well as an uncompromising signature all-inclusive service, confirms that Scenic really is the only way to cruise the incredible rivers of Europe.

Your Itinerary


Show itinerary as:

  • Scenic Diamond

    Your Ship


    Scenic Diamond

    Scenic River Cruises

    Scenic River Cruises
    View
  • Fly from London to Bordeaux, France

    Day 1

    Fly from London to Bordeaux, France

    03 Sep 2019

    (regional flights and nofly rail options may be available on request). Upon arrival, transfer to the luxurious Scenic Diamond for your 10 night cruise. (D)

     

    Destination guide
  • Bordeaux - Saint-Emilion, France

    Day 2

    Bordeaux - Saint-Emilion, France

    04 Sep 2019

    Cruise in style into Libourne. You’ll spend the afternoon in Saint-Émilion, a visual feast and the jewel of this ancient wine growing region. You’ll also explore the underground catacombs of the Monolithic Church (B, L, D)

    ★Sundowners: Celebrate the 2,000 year history of wine by enjoying a glass of wine at the exclusive estate of Château de la Riviere. As the vines glow red and gold at sunset, explore the spectacular property or be mesmerised by a local artist painting the stunning landscape using paint made from the wine grown on this very estate

    Destination guide
  • Libourne – Pauillac, France

    Day 3

    Libourne – Pauillac, France

    05 Sep 2019

    Freechoice: Enjoy a guided tour of Libourne and view its quaint 16th century town-houses and Gothic church. Alternatively, explore the exclusive estate of Château Franc Mayne and taste its Grand Cru Class Wine or view the eclectic city of Bergerac and enjoy foie gras tasting at a charming local farm (B, L, D)

  • Médoc, France

    Day 4

    Médoc, France

    06 Sep 2019

    Freechoice: Travel the scenic Médoc wine route today. Afterwards, sample the region’s finest red wine at the Château Gruaud-Larose estate, or cycle to a local Château, for a wine tasting

    ★Enrich: Château d’Agassac is truly enchanting. Soak in the ambiance of this magnificent property as live musicians perform classical masterpieces exclusive to Scenic guests (B, L, D)

  • Pauillac – Cadillac

    Day 5

    Pauillac – Cadillac

    07 Sep 2019

    Enjoy picturesque cruising today and develop your cooking skills in Scenic Culinaire. Tonight, local entertainers perform live for your exclusive enjoyment (B, L, D)

  • Cadilac

    Day 6

    Cadilac

    08 Sep 2019

    Freechoice: Venture into the Sauternes region for a tasting of the prestigious Château Guiraud dessert wines. Alternatively, cycle through the rolling vineyards of Sauternes to the Grand Cru Class estate of Château Myrat for a tasting. Or visit Roquetaillade Castle, one of the region’s most impressive historic sites. Alternatively, visit a truffle farm and sample this delicacy, or perhaps enjoy a 12km roundtrip hike from Cadillac to Loupiac (B, L, D)

  • Bordeaux

    Day 7

    Bordeaux

    09 Sep 2019

    Freechoice: Shop with a Chef at a local food market and cook up a storm in Scenic Culinaire. Or enjoy a guided tour, or cycle the historic regions of Bordeaux. Enjoy a special dinner on board showcasing regional delicacies before an illuminations cruise on the Garonne River. A fabulous local soloist will perform live tonight (B, L, D)

  • Day 8


    Arcachon – Bourg

    10 Sep 2019

    Freechoice: Join a walking tour of Arcachon including a visit to the local Baltard market. Or climb Europe’s largest sand dune and drink in the expansive panoramas. Or why not stay on board and enjoy a fabulous Mademoiselle de Margaux chocolate and wine pairing event. Alternatively, take a local tram to Cite du Vin museum and enjoy an interactive journey of wine discovery (B, L, D)

  • Day 9


    Cognac

    11 Sep 2019

    Freechoice: Discover the Carriages Museum in the enchanting Bourg Castle including a visit to the 16th century passageway to the guards rooms and immense WWII oil tanks. Alternatively, spend a full day exploring Cognac. Afterwards, enjoy a tasting at the acclaimed property of Rémy Martin (B, L, D)

  • Blaye – Bordeaux

    Day 10

    Blaye – Bordeaux

    12 Sep 2019

    Freechoice: Stroll through the charming Citadel of Blaye, or join a 30 kilometre roundtrip cycle along the Captain’s Road. Dine in style at the Captain’s farewell dinner on board this evening (B, L, D)

    Destination guide
  • Disembark and transfer to the airport for your flight to London

    Day 11

    Disembark and transfer to the airport for your flight to London

    13 Sep 2019

    (regional flights and no-fly rail options may be available on request) (B)

    Destination guide

The Ship


Sailing the beautiful waterways of France and rebuilt for the 2017 season with brand new features such as Scenic Culinaire and two new one-bedroom Royal Owner's Suites. Every Scenic French river cruise begins aboard one of the company’s custom-built Space-Ships the Scenic Sapphire or Diamond, so named for their spacious guest cabins, dining, and entertaining areas. Each of these four-deck Scenic Space-Ships includes numerous dining and sightseeing areas, as well as a lounge and bar area that offers panoramic views. Additionally, guests can soak up the rays at the top-deck swimming pool or retreat to the wellness center, which is equipped with a fitness area, beauty salon, and massage rooms. These ships are also noteworthy for their luxury suites, which are outfitted with sun lounges, 32-inch high-definition TVs, and complimentary wireless internet access. Bolstering our exquisite French fleet upon their re-launch, Scenic Sapphire and Diamond will be completely rebuilt to reflect the same level of luxury offered by our newest Scenic Space-Ships. We’ve considered everything when redesigning these much-loved vessels, seeking out the very finest materials and most innovative technologies to ensure these Space-Ships afford the very best travel experience on the majestic waterways of France. One of the main highlights of these updated vessels however, is the all-new one-bedroom Royal Owner’s Suites. A first for the Scenic Space-Ship fleet, these huge 47 square meter suites are the biggest ever offered on European waters, and boast a vast living space, perfectly proportioned bedroom, en-suite bathroom and full-length balcony — not to mention all of the exquisite luxuries for which we are so regularly applauded. Complete with all of the opulent finishing touches for which Scenic is universally celebrated, Scenic Sapphire and Diamond will be transformed upon emerging from the shipyard ahead of the 2017 season. As well as opulent design touches, each vessel will also receive a host of new features and amenities, including a vitality pool, gym, spa and, for the first time ever, a private cooking area where guests can participate in our new cookery courses, Scenic Culinaire. Couple these sumptuous design changes with our time-tested and truly exceptional service, and a river cruise aboard Scenic Sapphire and Diamond promises the journey of a lifetime. The vessels will cruise a selection of French rivers in 2017, including the Seine, Rhône and Garonne, transporting guests in complete comfort and elegance on these enchanting waterways.

Scenic Diamond


Launched: January 2008 | Occupancy: 151 passengers

Tonnage: 2,721 tons

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Fares are per person based on two adults sharing a suite. Offers advertised are subject to availability at the time of booking. Fares advertised may increase or be withdrawn at any time. Booking conditions of Scenic and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. All drinks are included on board except for a very small number of rare, fine and vintage wines, champagnes and spirits. WiFi service cannot be guaranteed and is subject to the cruise lines terms and conditions. Flights are based on London departures; regional flights may be available, may come at a supplement and may require an overnight stay at an extra cost. Please note some flights may be indirect. Eurostar options may operate indirect and require a change of stations, subject to availability, transfers not included. Porterage is not included on flight or rail.  Meals as stated Breakfast (B), Lunch (L), Dinner (D). Private overseas transfers are for Royal Panorama suite guests and are available in selected airports only. Savings are based on two adults sharing a suite and is based on the difference between the Reader Offers Ltd standard fare and the current selling fare. Tours are subject to change, are non-transferable and may not be suitable for guests with mobility restrictions. Normal Cruise Miles terms and conditions apply. E&OE.

Scenic guarantee no price increase or surcharges on our advertised Scenic cruises or tour prices when booked before 29th March 2019. Scenic reserve the right to withdraw our offers at any time.

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