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Rhine Highlights - Basel to Amsterdam

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Cruise Overview

  • Duration 7 nights
  • Departs 15 Mar 2027
  • Sails from Basel, Switzerland
  • Ship Scenic Amber
  • Flights and transfersYes
  • Cruise code ‍2272282
  • Voyage code ‍AMBS150327.2W

Your Itinerary

Fly from London

Fly from London Mon 15 Mar 2027

Fly from London

(regional and premium class flights may be available on request)

A view of Basel, Switzerland from the Rhine River

Basel, Switzerland Mon 15 Mar 2027

A view of Basel, Switzerland from the Rhine River

Upon arrival, transfer to the port and embark your award-winning 5★ Scenic Space-Ship for your seven night all-inclusive river cruise. This evening, enjoy a welcome reception (D)

A panoramic view of Kehl

Kehl, Germany - Strasbourg, France Tue 16 Mar 2027

A panoramic view of Kehl

Your Scenic Space-Ship will dock in Kehl this afternoon, just across the border from the French city of Strasbourg, the capital of the Alsace region. Here, sherbert-coloured, half-timbered houses heave together on the banks of a complex network of canals. It’s a captivating blend of France and Germany, of a Medieval past and an innovative future. Strasbourg has an infectious, youthful energy and you’ll regularly see the locals enjoying spontaneous soccer games and pop-up wine bars. (B,L,D)

Scenic Freechoice:

Explore the region on one of these Freechoice excursions:

Guided tour of Strasbourg: See the city’s most important sites on foot, like the cathedral, Petit France and the Grand Ile, and learn about its unique mixture of both French and German architecture and culture. (Note: this is an active walk.)

Alsace wine region: Travel by coach through the pretty Alsace wine region to the village of Obernai for some free time. Then visit a small village for a wine tasting in a local cellar.

A summers evening in Rastatt

Rastatt, Germany Wed 17 Mar 2027

A summers evening in Rastatt

Dock in Rastatt this morning, a Baroque town with an abundance of green spaces and two iconic palaces. It’s also the gateway to Baden-Baden, a spa town on the edge of the Black Forest. Its curative waters, thermal baths and luxurious hotels made it a favourite retreat of the European elite in the 19th century. (B,L,D)

Scenic Freechoice:
Explore your way with one of these Scenic Freechoice:

Walking tour of Baden-Baden: Follow in the steps of renowned Europeans who spent summers in this famed spa town two centuries ago. See the elegant Kurhaus, built in the 1820s with a casino and luxury shopping in its colonnade, and explore the remains of the Roman baths.

Baden-Baden spa visit: Escape the winter chill as you relax and rejuvenate in the thermal baths of Caracalla Spa, permanently and naturally heated by thermal waters some 2,000 metres under the earth’s surface.

Schloss Favorite: Once a hunting lodge and summer palace for 18th century aristocrats (though used for seven weeks a year), Schloss Favorite is now the oldest of the German ‘porcelain palaces’ and the only one to survive intact. You may even be lucky enough to see it surrounded by snow.

Scenic Enrich
One of the most magnificent historic venues in the region, the Baroque Palace of Rastatt was modelled on the Palace of Versailles and hosts an evening of grandeur unlike any other. Explore the opulent palace and gardens, before sitting down to a private performance from accomplished musicians and a soloist.

A view of Basel, Switzerland from the Rhine River

Mannheim, Germany Thu 18 Mar 2027

A view of Basel, Switzerland from the Rhine River

Arrive in Mannheim early this morning. A large metropolitan centre, Mannheim still runs along its recognisable 18th-century grid pattern and is known for its grand Baroque squares, fountains and palace. Your Freechoice excursions today will take you away from the city to discover more of the surrounding region. (B,L,D)

Scenic Freechoice:
Choose between these immersive Freechoice experiences today:

Orientation tour of Heidelberg: Transfer by coach to Heidelberg for a brief walking tour of the city, including the Old Town, and then enjoy some free time. (Note: the walk is not too strenuous but there are some stairs and uneven ground.)

Historical tour of Heidelberg: Take a guided tour of Heidelberg, then visit Heidelberg Castle, one of the most important Renaissance structures north of the Alps. Admire the views from balcony and the great Heidelberg Tun, the world’s largest Wine Barrel. (Note: the walk is not too strenuous but there are some stairs and uneven ground.)

Excursion to Bad Dürkheim: It’s just a short drive through stunning vine-covered landscapes to Bad Dürkheim. Visit the renowned property of Fitz Ritter, a ninth-generation family-owned vineyard that offers exceptional quality wine. Enjoy a tour and tasting.

Rhine Gorge, Germany

Rhine Gorge - Koblenz, Germany Fri 19 Mar 2027

Rhine Gorge, Germany

Relax on board this morning as you cruise through the picturesque Rhine Gorge, where the landscapes could have been pulled from the pages of a fairytale. This 65-kilometre stretch of the river is dotted with some 40 hilltop castles and fortresses that span a period of 1,000 years. Look out for the Lorelei statue, dedicated to the tragic legend of a beautiful maiden.

This afternoon, dock in one of Germany’s oldest cities. Koblenz was founded by the Romans more than 2,000 years ago and is brimming with history. It sits where the Rhine and Moselle rivers meet and promises a mélange of French and German cultures. Koblenz is filled with parks and flowers and is the gateway to both the romantic Rhine Valley and the beautiful Moselle Valley. (B,L,D)

Scenic Freechoice:
Choose to explore your way with this afternoon’s Scenic Freechoice:

Winter winery visit: Learn about the production ‘ice wine’, a winter delicacy where the grapes are frozen whilst still on the vine. Taste some of this locally produced, sweet wine while you discover what is required to produce it.

Walking tour of Koblenz: Join your guide to explore the old town’s winding streets, impressive townhouses, charming squares and historic churches, and visit the famed Florinsmarkt, the former political and economic centre of the city.

Cochem & Moselle Valley: Travel through the beautiful Moselle Valley to the town of Cochem. Take a walking tour through its pretty centre, where cobbled lanes are lined with half-timbered houses, then visit the grand Reichsburg Castle.

A view of Basel, Switzerland from the Rhine River

Cologne, Germany Sat 20 Mar 2027

A view of Basel, Switzerland from the Rhine River

Arrive in the 2,000-year-old city of Cologne this morning. Cologne suffered extensive damage during World War II but was painstakingly restored over the following decades. Set out on a walking tour of the Old Town, admiring its historic buildings, beautiful squares and the World Heritage-listed Cologne Cathedral. (B,L,D)

Scenic Freechoice:
Discover more of Cologne on one of these Freechoice excursions:

Walking tour of Cologne: Set out on foot to see Cologne's Old Town, admiring its historic buildings, beautiful squares and the World Heritage-listed Cologne Cathedral.

Augustusburg Palace: Built for archbishop Clemens Augustin in 1725, Augustusburg Palace is one of Europe’s most beautiful Rococo buildings. Your local guide will escort you though the palace to see the exquisite rooms heavily decorated with marble and chandeliers.

Tour of Cologne Cathedral: The Cologne Cathedral or Kolner Dom as it is known locally is the largest Gothic Church in northern Europe and features twin towers that stand 157 metres tall. Join a local guide who will take you through this magnificent UNESCO World Heritage site and learn its fascinating history as well as some quirky facts such as the stroy that the Cathedral is said to contain the bones of the three wise men from the Bible.

This afternoon you’ll depart for Amsterdam. Make the most of your time on board your luxurious Scenic Space-Ship. Perhaps you’d like to book a calming massage^ at the spa or unwind in the exclusive Salt Therapy Lounge, with its natural anti-viral, anti-inflammatory and anti-bacterial properties.

Bikes leaning against a fence in Amsterdam

Amsterdam, Netherlands Sun 21 Mar 2027

Bikes leaning against a fence in Amsterdam

This morning, your Scenic Space-Ship will arrive in Amsterdam. The Netherlands’ capital is a treasure trove of architectural beauty, galleries filled with masterpieces, 16th-century canals, narrow cobbled laneways, and streets busy with cyclists. Often referred to as the Venice of the North, much of the UNESCO-listed canal system exists today as it did hundreds of years ago, lined with well-preserved houses and intersected by charming bridges. (B,L,D)

Scenic Freechoice:
Discover more of the city on one of these excursions:

Walking tour of Amsterdam: Rug up and explore Amsterdam on foot, discovering the maze of canals and bridges in the city centre. Your guide will be covering history, modern lifestyle and Dutch culture. You also get to taste herring, a local delicacy not to be missed.

Fabrique des Lumières: Art springs to life in this impressive digital art installation, the largest in the Netherlands. Located in a former 19th-century gas works, pieces from renowned artists are projected onto the 17-metre-high walls, accompanied by music to create an immersive ambience.

Rijksmuseum visit: The iconic Rijksmuseum is one of the premier museums in the Netherlands and has more than 8,000 pieces in its collection, including works from Van Gogh, Rembrandt and Vermeer. Your local guide will give you an overview before free time to explore at your leisure.

Bikes leaning against a fence in Amsterdam

Disembark in Amsterdam, Netherlands Mon 22 Mar 2027

Bikes leaning against a fence in Amsterdam

Your cruise finishes this morning in Amsterdam. Savour one final breakfast on board before you disembark, taking with you a lifetime of memories. 

Transfer to the airport for your flight to London

Transfer to the airport for your flight to London Mon 22 Mar 2027

Transfer to the airport for your flight to London

(regional and premium class flights may be available on request)

Arrive in London

Arrive in London Mon 22 Mar 2027

Arrive in London

What's included *

  • What's included in your holiday with Scenic River Cruises
  • EXCLUSIVE BLACK FRIDAY SAVINGS - Save off of the advertised fare when booking by 8pm 30th November 2026
  • Black Friday Savings of up to 35% when you book by 8pm 3rd December 2026
  • 14 NIGHTS 5★ all-inclusive luxury river cruising on board your river ship
  • Complimentary branded beverages all day, every day
  • All gratuities on board & on-shore INCLUDED
  • Complimentary Wi-Fi
  • Complimentary minibar fully restocked daily, including snacks
  • Butler service
  • Multiple dining options from casual to fine dining
  • Complimentary e-bikes and Quietvox audio devices
  • Cruise Directors to guide and assist & expert local guides
  • Scenic Freechoice – a choice of flexible excursions and activities
  • Scenic Enrich – unforgettable and exclusive once-in-a lifetime events
  • Return flights from London (regional flights may be available on request)
  • The ROL Cruise Best Value Guarantee: Comparable quote reviews, exclusive benefits, Cruise Miles rewards, financial protection and unbiased expert support
  • We offer Interest Free Payment Plans, please contact us for more information (please note these are only available for sailings outside the balance due date)
  • Plus, book an Ocean View or above by 8pm 19th November 2026 and earn Exclusive DOUBLE Cruise Miles®

Black Friday All-Inclusive 5★ 2027 River Cruise Sale

Book today and earn up to £85.56 off your next ROL Cruise booking

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Cabins & Prices

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Per-Person Pricing

* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.

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Private Balcony Suite

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Positioned on the Diamond Deck, the Balcony Suite (A) offers approximately 205 sq. ft. of stylish accommodation that brings the scenery closer to you. At the heart of the suite is Scenic's signature Sun Lounge, creating a comfortable spot to enjoy the ever-changing river views whatever the weather, whether you're starting the day with a coffee or unwinding between excursions. The suite has been designed with comfort in mind, featuring a luxurious queen-sized Scenic Slumber Bed, a spacious bathroom with premium amenities, and thoughtful touches including bathrobes, slippers and a replenished daily mini bar. A personalised pillow menu, in-suite beverage service and nightly turndown all contribute to an experience that feels both relaxing and effortless. Personalised butler service, complimentary laundry service once per suite, early morning tea or coffee, valet and shoeshine services complete a suite that combines modern comforts with attentive service throughout your cruise.

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Junior Balcony Suite

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For guests who appreciate the finer details, the Junior Suite (B1J) offers an experience that extends well beyond the suite itself. Located on the Sapphire Deck and spanning approximately 250 sq. ft., this category combines elegant surroundings with a range of premium inclusions that enhance every aspect of life on board. The suite provides a welcoming space to relax, with the Scenic Sun Lounge offering uninterrupted river views throughout your cruise. A luxurious Scenic Slumber Bed, a spacious bathroom with premium amenities and a replenished daily mini bar ensure your time in the suite is every bit as enjoyable as your time exploring ashore. Exclusive dining experiences, including an invitation to Table La Rive and priority reservations at selected restaurants, add another dimension to your voyage. Personalised butler service, breakfast served in your suite, daily fruit or canapés, complimentary laundry service once per suite, garment pressing and attentive valet services allow you to enjoy every day knowing the practical details have already been taken care of.

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Deluxe Balcony Suite

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The Private Deluxe Balcony Suite (BD) offers a little extra room to make yourself at home, with approximately 225 sq. ft. of accommodation on the Sapphire Deck. Rather than simply being somewhere to return to each evening, the suite is designed as a comfortable living space where you can spend time relaxing, planning the day ahead or watching the scenery unfold. The signature Scenic Sun Lounge allows you to enjoy panoramic river views from the comfort of your suite in every season, while the luxurious Scenic Slumber Bed provides a peaceful place to recharge after a day ashore. A spacious bathroom with premium amenities is complemented by soft bathrobes, cosy slippers and a replenished daily mini-bar, while a safe and in-suite beverage service provide added convenience throughout your stay. Attentive butler service enhances the experience, supported by early morning tea or coffee, nightly turndown, complimentary laundry service once per suite and valet and shoeshine services. Together, these thoughtful touches create a suite that's as enjoyable to spend time in as the destinations you'll discover along the way.

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BD Diamond Deck

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Junior Balcony Suite

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The Junior Suite (BJ) allows you to enjoy a collection of exclusive privileges that elevate your entire river cruise. Situated on the Sapphire Deck and offering approximately 250 sq. ft., it combines generous living space with thoughtful extras designed to make every day feel more relaxed and personalised. Inside, the suite features Scenic's signature Sun Lounge, creating a comfortable place to admire the passing scenery, alongside a luxurious Scenic Slumber Bed and a spacious bathroom with premium amenities, bathrobes and slippers. A replenished daily mini-bar, personalised pillow menu and nightly turndown service add further comfort, while butler service ensures every detail is taken care of throughout your stay. As a Junior Suite guest, you'll also enjoy an invitation to dine at the exclusive Table La Rive, priority reservations at selected dining venues and breakfast served in the privacy of your suite. Daily sweet or savoury treats, complimentary laundry service once per suite, garment pressing, valet and shoeshine services complete an experience designed to give you more time to simply enjoy your holiday.

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BJ Sapphire Deck

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Single Balcony Suite

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Created exclusively for solo travellers, the Single Balcony Suite (BS) proves that travelling independently doesn't mean compromising on space or comfort. Located on the Sapphire Deck and offering approximately 205 sq. ft. of well-designed accommodation, it provides an inviting retreat where Scenic's signature Sun Lounge offers a peaceful place to enjoy the ever-changing river views throughout your journey. Inside, every detail has been chosen with relaxation in mind. The signature Scenic Slumber Bed, paired with a personalised pillow menu, ensures a restful night's sleep, while the spacious bathroom, complete with luxury toiletries, bathrobes and slippers, provides a welcome place to unwind after a day ashore. Thoughtfully designed for guests travelling on their own, this suite offers a stylish and comfortable base from which to experience Europe's waterways.

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BS Sapphire Deck

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Balcony Suite

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For guests who enjoy spending time in their suite as much as exploring ashore, the Balcony Suite (C) provides approximately 205 sq. ft. of well-planned living space on the Sapphire Deck. The standout Scenic Sun Lounge offers a welcoming place to sit back with a drink, catch up on a good book or simply watch the riverside landscapes drift by. A luxurious queen-sized Scenic Slumber Bed ensures a restful night's sleep, while the spacious bathroom is equipped with premium toiletries, soft bathrobes and cosy slippers to make each day feel that little bit more indulgent. A replenished mini-bar, safe and in-suite beverage service add everyday convenience, allowing you to settle in from the moment you arrive. Your butler is on hand throughout your stay, while early morning tea or coffee, nightly turndown, complimentary laundry service once per suite, together with valet and shoeshine services, allow you to focus on enjoying every moment of your river cruise.

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C Diamond Deck

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Standard Suite

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Located midship on the Jewel Deck, the Standard Suite (E) on Scenic Amber offers approximately 160 sq. ft. of thoughtfully designed accommodation, providing a peaceful and comfortable retreat throughout your river cruise. A picture window fills the suite with natural light, creating a welcoming space to unwind in. At the heart of the suite is a luxurious queen-sized Scenic Slumber Bed, carefully designed to encourage a restful night’s sleep. A personalised pillow menu, featuring anti-ageing, low-allergy and memory-foam neck pillows, allows you to tailor your comfort, while a spacious bathroom with luxurious amenities adds an extra touch of indulgence to your daily routine. Practical features, including a safe and a mini bar replenished daily, ensure everything you need is always close at hand. The experience is enhanced by a collection of thoughtful services designed to make your stay feel effortless. Personalised butler service, early morning tea or coffee and nightly turndown service add a refined touch to each day, while complimentary laundry service once per suite, along with shoeshine and valet services, ensures you can simply relax and enjoy every moment of your journey.

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E Jewel Deck

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Deluxe Balcony Suite

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Offering approximately 225 sq. ft. on the Diamond Deck, the Private Deluxe Balcony Suite (PD) gives you the freedom to enjoy your cruise at your own pace. With a little more room to spread out, it's an excellent choice for guests who appreciate having space to linger over a coffee in the morning, relax between excursions or simply enjoy the slower rhythm of life on the river. Natural light pours into the suite through the signature Scenic Sun Lounge, creating a bright and comfortable environment throughout the day. A luxurious queen-sized Scenic Slumber Bed, a spacious bathroom with premium amenities, bathrobes and slippers, and a replenished mini-bar and in-suite beverage service ensure every aspect of your stay has been thoughtfully considered. Alongside the elegant surroundings, you'll enjoy personalised butler service, complimentary laundry service once per suite, early morning tea or coffee, nightly turndown, valet and shoeshine services, all helping to make your time on board feel seamless from beginning to end.

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Junior Balcony Suite

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The Junior Suite (RJ) offers an ideal balance of generous accommodation and enhanced privileges, making it an excellent choice for guests looking to make the most of Scenic's all-inclusive experience. Positioned on the Diamond Deck and measuring approximately 250 sq. ft., it provides the space to relax in comfort while unlocking a range of benefits reserved for Scenic's premium suite categories. The suite itself is designed to encourage unhurried moments, whether you're taking in the river views from the Scenic Sun Lounge, enjoying a restful night's sleep in the luxurious Scenic Slumber Bed or returning from an excursion to unwind in the spacious bathroom with premium amenities. A replenished mini-bar, personalised pillow menu and nightly turndown service ensure the suite remains a welcoming place to return to throughout your cruise. Your experience is further enhanced with butler service, breakfast served in your suite and an invitation to dine at Table La Rive, complemented by priority restaurant reservations. Daily sweet and savoury treats, complimentary laundry service once per suite, garment pressing, valet and shoeshine services all contribute to a level of service that allows you to focus entirely on enjoying the journey.

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Royal Panorama Suite

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Occupying a privileged aft position on the Diamond Deck, the Royal Panorama Suite (RP) offers approximately 475 sq. ft. of beautifully arranged living space, making it the largest suite on board Scenic Amber. Designed for guests who enjoy having room to truly settle in, it provides distinct spaces for relaxing, dining and taking in the ever-changing views throughout your cruise. Large windows and the signature Scenic Sun Lounge create an impressive connection with the river, while the separate lounge offers the freedom to spend time exactly as you wish, whether you're enjoying a quiet afternoon or sharing a bottle of wine before dinner. The luxurious Scenic Slumber Bed is complemented by an oversized bathroom with both a bath and separate shower, upgraded premium amenities, soft bathrobes and cosy slippers, creating a wonderfully comfortable environment from morning until night. Every detail has been designed to make your holiday feel as seamless as possible. A complimentary bottle of Champagne welcomes you on arrival, while private European transfers, €200 per suite to enjoy in the Wellness Centre, unlimited laundry and attentive butler service are all included. An invitation to dine at Table La Rive, priority restaurant reservations, breakfast served in your suite, and daily sweet or savoury treats complete an experience centred on space, privacy and exceptional service.

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Royal Balcony Suite

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With approximately 360 sq. ft. of accommodation on the Diamond Deck, the Royal Balcony Suite (RR) offers the space and flexibility to enjoy life on board exactly as you choose. A separate lounge creates a distinct area for relaxing, entertaining or simply taking a break between excursions, giving the suite a more residential feel than a traditional cabin. The Scenic Sun Lounge ensures the river is never far from view, while the luxurious Scenic Slumber Bed provides a restful place to end each day. An oversized bathroom, complete with both a bath and separate shower, upgraded premium amenities, plush bathrobes and cosy slippers, adds an extra layer of comfort. A replenished daily mini-bar, personalised pillow menu and in-suite safe complete the suite's carefully considered features. Alongside the accommodation itself, guests enjoy a range of exclusive benefits, including a welcome bottle of Champagne, private arrival and departure transfers within Europe and €200 per suite to spend in the Wellness Centre. Unlimited laundry, butler service, breakfast served in your suite, daily sweet or savoury treats, valet, shoeshine and priority dining, including an invitation to Table La Rive, ensure every aspect of your stay is looked after with exceptional care.

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Royal Owner's Suite

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The Royal Owner's Suite (RO) offers the pinnacle of luxury on board Scenic Amber, combining approximately 520 sq. ft. of beautifully designed accommodation with an exceptional level of personalised service. Perfectly positioned midship on the Diamond Deck, it features a spacious separate lounge alongside Scenic's signature Sun Lounge, creating an elegant setting where you can relax, entertain or simply admire the passing scenery in complete comfort. Every moment has been carefully crafted to feel effortless. A chilled bottle of Champagne welcomes you on arrival, while your butler is on hand throughout your cruise to arrange everything from early morning tea or coffee to a replenished mini-bar, unlimited laundry and discreet valet and shoeshine services. After a day of exploration, soak in the oversized bathroom with its bath and separate shower before unwinding in the beautifully appointed Scenic Slumber Bed, enhanced by a personalised pillow menu to ensure a restful night's sleep. Premium bath products, luxurious robes and slippers, nightly turndown and daily savoury or sweet canapés or fresh fruit add to the sense of indulgence, while exclusive benefits including an invitation to dine at Table La Rive, priority reservations at selected dining venues, €200 per suite to spend in the Wellness Centre and private arrival and departure transfers within Europe make this an experience that is every bit as memorable as the destinations themselves.

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The Ship - Scenic Amber

  • Occupancy169
  • Tonnage2,721 tons
  • Star RatingCrown IconCrown IconCrown IconCrown IconCrown Icon

Sailing through some of Europe’s most captivating waterways, Scenic Amber offers an ultra-luxury river cruising experience along the Rhine, Main, Danube, and Moselle rivers. Designed with elegance and comfort in mind, this contemporary Scenic Space-Ship combines intimate surroundings with personalised service, allowing guests to explore charming riverside towns, historic cities and breathtaking landscapes in exceptional style. With spacious suites, world-class dining, enriching excursions and indulgent wellness facilities, Scenic Amber provides the perfect balance of relaxation and discovery.

What’s onboard: 163 guests, 82 guest suites, three complimentary restaurants, one speciality restaurant, two bars and lounges, five relaxation and fitness venues, and three essential venues

Scenic Amber

Experience the Difference

  • Our ABTA membership & ATOL licence protects all our packages or tailor-made holidays booked through ROL Cruise, so you can book with confidence knowing you are fully protected
  • Award-winning Cruise Miles® loyalty programme; with over 400,000 UK members
  • Winners of more than 50 Cruise Awards over the last 5 years
  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice
  • Customer satisfaction at 98% and a Feefo score of 4.9/5.
  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service
  • Flexible Payment Options Available
  • Celebrating 30 years as a cruise-only specialist
  • Insurance Guidance - ROL Cruise will assist you with obtaining insurance cover, including Covid-cover.
  • Key strategic partner with the major cruise lines
  • Ambassadors representing us and guiding our customers onboard and at key locations on their holidays

Frequently Asked Questions

Is my holiday safe with ROL Cruise?

Yes. At ROL Cruise, we look after your holiday as if it were our own and can happily assure you that your holiday is fully protected. Our ABTA membership protects all package and tailormade holidays booked through ROL Cruise and our ATOL license protects all package and tailormade holidays where flights are involved. This ensures that you will not lose money or be without a flight home should the tour operator go out of business.


When is my final balance due?

Your final balance due date is shown on your ROL Cruise booking confirmation paperwork. We will need to collect your final payment in advance of your travel date to allow us time to process and forward this to our cruise line partners and other holiday suppliers as agreed at the time of booking. These timescales allow us to receive, and process, your payment in accordance with our agreement with your cruise line and other suppliers.


What should I do if I change address?

Please notify us in writing of both your old and new addresses. You can write to us at:

ROL Cruise,

Lexden House,

London Road,

Lexden,

Colchester,

Essex,

CO3 4DB

Or via email at: CustomerServices@ROLCruise.co.uk.


Are drinks packages available with Cunard?

Yes, Cunard offers a variety of drink packages, the price of which varies depending on the type of package you purchase and the duration of the cruise. 

Cunard Drinks Package Prices (guide):

  • Alcohol-free Collection from $18 per person, per day*
  • Premium Alcohol-free Collection from $31.50 per person, per day*
  • Beverage Collection from $49 per person, per day*
  • Premium Beverage Collection from $63 per person, per day*  

Please click here to learn more about Cunard's drinks packages and what's included.

*Prices shown are guide prices and may include a pre-booking discount where applicable. Standard onboard prices may vary. All prices are subject to change and cruise line terms and conditions.

This information is correct as of 20/04/2026. 


What is the value of my Cruise Miles®?

The value of one Cruise Mile, when redeemed, is 1p.


Can I earn Cruise Miles® if I book a cruise onboard?

Yes, as long as you nominate ROL Cruise as your chosen cruise specialist, you’ll earn Cruise Miles® for that booking. All you need to do is quote our ABTA number (F9255) when booking onboard. Your Cruise Miles® will be awarded as soon as your cruise booking is transferred to us.


How do I redeem my Cruise Miles®?

Cruise Miles® can only be redeemed when making a new cruise booking with ROL Cruise. Simply tell your Cruise Consultant how many Cruise Miles® you wish to redeem when making your booking.


How can I check my Cruise Miles® balance?

To check your Cruise Miles® balance, please log into My ROL.


What is Blue Horizons?

Voted the No.1 Monthly Cruise Magazine by all leading cruise lines, Blue Horizons is a free magazine exclusive to ROL Cruise customers. It’s packed with the very latest cruise news including notices of new ship launches, interesting first-hand articles and a variety of exclusive cruise offers. Want to receive a copy in the post? Sign up today.


What should I expect to receive from ROL Cruise when I have returned home from my cruise?

We are dedicated to ensuring you have a wonderful holiday which is why we welcome feedback upon your return. Within 14 days of your return, we’ll send you a welcome home email or a letter with a questionnaire inviting you to share your experience. We’re constantly reviewing our customer service levels and your input is very valuable to us.

You can also complete the survey online. Simply log into My ROL and select the cruise you wish to complete your welcome home questionnaire for.


* Terms & Conditions

View cruise line T&Cs

Booking conditions of Scenic Tours UK Limited (ATOL 11681) and Reader Offers Limited Agency terms of business apply. Fares are per person based on two adults sharing and may increase or be withdrawn at any time. Itineraries are subject to change and may be amended for operational reasons such as high and low water. As such, the cruises may operate altered from that stated. Offers apply to new bookings only. Regional flights may incur supplementary costs and may require an additional overnight stay. Flight credit of $400 included for economy flights, flight supplement may apply if the flight prices are above the flight credit amount. Flights may not be a direct service. If the required air fare exceeds the set credit amount, additional charges will apply. Unlimited drinks are subject to the cruise lines T&Cs. Savings are based on two adults sharing. Tours are subject to change and may not be suitable for guests with mobility restrictions. Shore excursions are subject to availability and change and may not be suitable for guests with mobility restrictions. 5★ relates to the cruise element only. Due to new restrictions on cruise ships at Amsterdam’s city docks, your cruise is now likely to embark and/or disembark at a port outside central Amsterdam. If your ship does not have a central Amsterdam docking, Scenic will provide a central Amsterdam meeting point and transfers to your ship as required. These changes are required by local authorities and are in line with our booking terms which allow changes to berthing or dock locations and ports where operationally necessary. You will be advised of the confirmed docking location prior to departure. Meals are included as stated: B = Breakfast, L = Lunch, D = Dinner. Cruise Miles T&Cs apply. E&OE.

Agent to ABTA & ATOL holder Scenic Cruises (Y6328/9294)

Double Cruise Miles amounts have been included in the up to amounts on the site. 

SAVINGS are based per person for UK mainland addresses only when booking by 8pm 30th November 2026. Other exclusions may apply. 

View ROL Cruise Payment Methods HERE (these are not valid on holidays within the balance due date)

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