ROL Cruise customer experience rating 4.7/5 

Based on 2683 reviews

Excellent service

18 Oct 2018

Yes I would recommend ROL cruise for their excellent service not only on our original booking but with our transfer of 2020 cruise to 2019.

Well worth the telephone call.

18 Oct 2018

The cruise we inquired about was booked with no problems, all our queries were solved. Having dealt with Readers Offers in the past I knew I would get satisfaction.

Great service

18 Oct 2018

Phoned to book and the staff were very helpful. I opted to receive all the holiday information by post and it arrived within a couple of days. Would definitely book with them again.

Best service ever

18 Oct 2018

It was exceptional service as we changed a few things and it was no trouble. Gerald was the representative.

Friendly and knowledgeable service

18 Oct 2018

Very pleasant, knowledgeable, and willing to go that extra mile.

A friendly experience

18 Oct 2018

Booking over the phone was very easy. The young lady who took my call,was friendly and very efficient explaining clearly all my options and costs.

Very good service

17 Oct 2018


As always very pleasant efficient service

17 Oct 2018

Spoke to Auden who quickly and efficiently dealt with my booking suggesting the better cabin. Paperwork came by email straight away.

excellent experience

17 Oct 2018

John was more than thoughtful. He explained everything to me so carefully, wanting me to understand everything thoroughly, which I do, even though the cruise I booked is just under 2 years away! The information I received as a result by e-mail confirms everything so clearly including about visas. It is our first time with P & O and we also had a welcoming e-mail from them which we haven't experienced before. We are going with a different cruise line in January and they were most unhelpful when it came to questions I needed to know about the destinations and visas. What a refreshing difference. It's all down to training, I believe, and ROL employees at whatever level, have always been helpful whenever we have booked with them in the past.


17 Oct 2018

Nice polite helpful "English" speaking Staff. Qick and easy to book. Would Use again.

All I needed to know

17 Oct 2018

Very pleasant sales person. Very knowledgeable about the product and the back up paperwork was promptly sent.

Hawaiian Holidays (Round-trip Los Angeles)

Cruise Code: 994757 / Voyage Code: OCY181221-16

  • Duration: 16nts
  • Departs: 21 Dec 2018 Alternative sailing dates
  • Sails from: Los Angeles/San Pedro, California, USA
  • Flights and transfers: not inc
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Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 22,462 cruise miles

Learn More

Your ROL Cruise package

What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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The beauty of Hawaii and the magic of the holidays combine to make this a true once-in-a-lifetime experience.

Your Itinerary

Show itinerary as:

  • Crystal Serenity

    Your Ship

    Crystal Serenity

    Crystal Cruises

    Crystal Cruises
  • Los Angeles/San Pedro, California, USA

    Day 1

    Los Angeles/San Pedro, California, USA

    21 Dec 2018

    Los Angeles is a hub of glamour, ambition and hard-work. Enjoy its laid-back beachfront living, prestigious museums and galleries, fashionable celebrity haunts and exhilarating theme parks.

    Destination guide
  • Day 2

    Catalina Island, California, USA

    22 Dec 2018

  • Day 3-6

    Cruising the North Pacific Ocean

    23 Dec 2018 to 26 Dec 2018

  • Day 7

    Maui/Lahaina, Hawaii, USA

    27 Dec 2018

    In addition to possessing marvelous beaches, this second-largest island of the Hawaiian archipelago boasts one of the great natural wonders of the world - Haleakala, the largest dormant volcano on the planet. Nicknamed the "Valley Isle," the island of Maui boasts a string of jungle valleys and is flanked on two sides by volcanoes, Puu Kukui to the west and the great Haleakala to the east. According to legend, the Hawaiian demigod Maui pulled up both ends of the island from the sea bottom with his fishhook to create this Pacific paradise. Resting between these two towering craters is central Maui, named after the island's legendary creator. Cradled on its western shore at the foot of Puu Kukui is picturesque Lahaina, now designated a national historic landmark. In days gone by, it was one of the principal whaling centers of the Pacific. Now it brims with reminders of its legendary seafaring past. Beyond Lahaina lie tranquil valleys of serene majesty, the golden sands of Kaanapali Beach and Haleakala's immense crater.

  • Oahu/Honolulu, Hawaii, USA

    Day 8

    Oahu/Honolulu, Hawaii, USA

    28 Dec 2018

    Follow in the footsteps of The Beach Boys and fall in love with incredible Hawaii.

    Destination guide
  • Day 9

    Kauai/Nawiliwili, Hawaii, USA

    29 Dec 2018

    Kauai is better known by its well-deserved nickname, the "Garden Island." Fewer people live here than on the larger neighboring islands, but Hawaiian residents and out-of-state visitors alike are attracted to its much-acclaimed beaches. Rugged emerald-colored cliffs set the backdrop for cascading waterfalls and magnificent sandy shores. As one of the most enticing spots on earth, secluded coves are found all along the island's irregular coastline and a luxuriant rainforest flourishes on the "wet" side of the island. With the island's central mountain receiving an average of 500 inches of rainfall a year, Kauai is one of the wettest spots on earth. Kauai is also the oldest Hawaiian island both geologically and historically. Island lore claims Kauai was the original home of Pele, the goddess of fire and volcanoes, before she moved southward. Welcome ashore as you explore and discover the beauty of this verdant natural wonderland.

  • Day 10

    Kailua-Kona, Hawaii, USA

    30 Dec 2018

  • Hilo, Hawaii, USA

    Day 11

    Hilo, Hawaii, USA

    31 Dec 2018

    A mixture of enthralling cultural attractions and magnificent natural phenomena, Hilo offers some of the best sights in Hawaii.

    Destination guide
  • Day 12-15

    Cruising the North Pacific Ocean

    01 Jan 2019 to 04 Jan 2019

  • Day 16

    Enseñada, Mexico

    05 Jan 2019

    Enseñada, the third-largest city in the state of Baja, and its environs are famed for many things. One is the sunny and mild weather, which helps yield fine wines considered to be the best in Mexico. Another is the surf. Enseñada boasts several celebrated surfing spots, including San Miguel Beach and Three Ms, or Tres Emes. A third lure is off-road racing, with the Baja 1000 being held every year in November and the Baja 500 taking place in June. Rivaling Carnival in Rio and Mardi Gras in New Orleans is Enseñada’s Carnaval, bringing thousands of revelers to the streets for six fun-filled days. Migrating gray whales draw their fair share of travelers as well. Certainly, this is only a partial list of Enseñada’s seasonal and perennial attractions. During your visit, you are sure to discover additional reasons Ensenada is called the “Cinderella of the Pacific.”

  • Los Angeles/San Pedro, California, USA

    Day 17

    Los Angeles/San Pedro, California, USA

    06 Jan 2019

    Los Angeles is a hub of glamour, ambition and hard-work. Enjoy its laid-back beachfront living, prestigious museums and galleries, fashionable celebrity haunts and exhilarating theme parks.

    Destination guide

The Ship

At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Crystal Serenity

Launched: June 2003 | Occupancy: 1,070 passengers

Tonnage: 68,870 tons | Length: 820 ft (249.94 m)

Star Rating

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* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.

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* Terms and Conditions

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