Free Regency Hamper

Book a 7 night cruise or more in an Ocean View cabin or above before 8.30pm 13th April 2020 and receive a FREE Regency Hamper! Please quote 'ROL81118' at time of booking. Terms & conditions apply

Sign up for offers...

View our Privacy Policy

ROL Cruise customer experience rating 4.8/5 


Based on 4492 reviews powered by
feefo logo

05 Apr 2020

Top class as always

05 Apr 2020

Very efficient in these busy times

Very good service

05 Apr 2020

Lot of information,very polite friendly and helpful

Very proffessional company.

05 Apr 2020

Have been dealing with a lady named Jasmine who is very professional and has arranged for a booked cruise to be into 2021 due to the current virus issues. Very polite and extremely helpful throughout.

Well done ROL

05 Apr 2020

An excellent service as usual. Despite the current problems Callum handled our enquiry professionally. Thank you, we now have some thing to look forward to.

An altogether positive experience. The agent was charming and helpful

05 Apr 2020

They called when I asked, dealt with my request and confirmed by calling me back within 20 minutes as promised

Aiden listened to our questions and answered them most satisfactorily *****

05 Apr 2020

Aiden Rainey was attentive, knowledgeable and above all helpful

Always a very good services

04 Apr 2020

Kelly was very helpful and helped me organize this cruise for Oct 2021 This was replacing a cancelled one for this year and helped us get the 25% Saga bonus

Excellent promt service as usual

04 Apr 2020

Promt reply and polite helpful action

Perfectly satisfactory service

04 Apr 2020

First class help from Georgina at all levels

04 Apr 2020

I always use and recommend ROL. Their friendly service is excellent. Their discounts are great, they always look after you and keep you updated.

04 Apr 2020

I was dealt with by Beth who answered all my questions and booked me in efficiently with no problems at all.

Professional and speedy service

04 Apr 2020

Both Olivia and Micheal did a very good job and sorted the holiday really quickly. Thank you.

Great service

04 Apr 2020

Very helpful answered all my questions and helped to book exactly what I wanted.

Great service.Well done.

04 Apr 2020

Did everything that I wanted.No problem.

04 Apr 2020

Uploaded a new cruise booked on a cruise in March

04 Apr 2020

Uploaded a new booking I booked on a cruise in March **

04 Apr 2020

quick info, smooth booking, excellent follow up with email and paper documents

Very helpful

03 Apr 2020

My request was relatively complicated. I wished to make a booking using a future cruise amount which Cunard have promised to add to my account following the cancellation of the Queen Mary 2 world cruise part way through. Although Cunard have not yet worked out the precise amount, your staff negotiated with Cunard to agree an approximate amount of future cruise allowance which allowed the booking to progress.

Prompt service from knowledgeable advisors.

03 Apr 2020

Jasmine responded very promptly to my enquiry to rearrange a cancelled cruise. Her return calls were made as promised and she had a good knowledge of the processes and arrangements that were in place when seeking to reschedule a cruise that had been cancelled due to a voluntary suspension of the cruise line due to the coronavirus. I would certainly recommend to others and I appreciate the cruise lines loyalty package. We will certainly use ROL again.

Showing Page 3 of 225

Prev Page Next Page