Updated Cruise Line Policies
Well done ROL
In view of the many thousands of calls they must have been having about the coronovirus the operator went out of his way to help us. He spent time explaining our options and we never felt anything was any trouble. Well done ROL
Excellent knowledgeable service from Adam. I am awaiting the final confirmation of the transfer request following the virus issue. In view of the circumstances service could not have been any better.
I will always use ROL and recommend the company to everyone
Excellent service as usual. All of my questions were answered with courtesy. I was anxious to transfer a cruise and rebook at a later date. ROL gave me very good advice, contacted the cruise company and called me back twice. They resolved my problem as usual.
Friendly and Helpful every time
Friendly and helpful customer service advisors, always patient when asked about different things on the cruises.
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This is not the first time we have booked a cruise with ROL and it certainly won't be the last. Apart from the many deals which may be available, the staff are always friendly, knowledgeable and ready to help in any way they can.