ROL Cruise customer experience rating 4.7/5 


Based on 2367 reviews

A good service !

25 Sep 2018

The lady was very good at answering all my questions. Engaging and very friendly.

Very friendly and efficient

25 Sep 2018

We spoke to Emily she was very friendly and it was a pleasure to deal with her and ROL.

Pre book Online

25 Sep 2018

The pre-booking service seems to be very oriented to phone booking which I dislike as I am generally travelling and use mobile phone. It also means much time is wasted while waiting on the phone. I would like it to be easier to book directly online. Post booking, the online back up service is excellent.

Thank you for your feedback, unfortunately, due to the availability continually changing on the Ships and all the different booking processes that are required for each individual cruise line, it makes it very difficult to operate an online booking system. I'm glad to hear though that the post-booking process online is excellent. Hope you have an excellent cruise

Dale at ROL Cruise

Excellent experience with ROL

25 Sep 2018

Extremely helpful booking agent. Fully understood out requirements.

Friendly, efficient and knowledgeable

25 Sep 2018

Called within 30 minutes of us emailing interest. Very helpful and knowledgeable about the particular cruise company. Very reassuring for first time buyers

Excellent Service

24 Sep 2018

Stacey was most helpful and when we asked whether it was possible to add on an extra few days to our river cruise, she kindly contacted someone in the know and got back to us. Excellent service.

Excellent service

24 Sep 2018

This was the first time I had booked a cruise and a lady I had met recommended using ROL. When I rang a lady called Jo dealt with my booking. She was extremely patient and knowledgeable and really helped with a procedure that I knew nothing about.

Personal attention at all times.

24 Sep 2018

Always helpful and professional. Have been using them for years and cannot envisage going anywhere else.

Just refer to above

24 Sep 2018

Yes I already am enough said ?!

Could not be bettered

24 Sep 2018

Excellent service from start to finish, I felt valued as an intelligent individual and that the advice was for the best deal possible, thank you

A really good service not quite perfect but close

24 Sep 2018

I have use your services in the past and will continue to do so, and would recommend them to anybody

Uncrowded Baltic

Cruise Code: 1186847

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 1,499 cruise miles

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Your ROL Cruise package


What's included

  • All meals throughout your cruise - from five course a la carte dining to informal buffets and late-night snacks
  • Self service tea & coffee facilities at selected venues.
  • All evening entertainment, including cabarets and dancing, with a different show each night
  • Captain’s drinks party and Gala Buffet
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Head to the Baltic aboard Balmoral and take the chance to explore a selection of the region’s most absorbing cities in the autumn, a time of the year when this incredible part of the world is less crowded but no less rewarding. Before venturing into the Baltic you’ll spend two days in Scandinavia, taking in the highlights of cultural cities in Sweden and Denmark. Up first is Gothenburg – Sweden’s welcoming second city – where an eclectic mix of attractions await, including Götaplatsen Square; the traditional wooden houses of the historic Haga district; and Maritiman, the world’s largest floating ship museum. Copenhagen has much to discover during your day in the Danish capital too, from the Little Mermaid statue and pretty Nyhavn waterfront district to the National Museum of Denmark and impressive Christiansborg and Amalienborg palaces. Tivoli Gardens – one of the world’s oldest amusement parks – is a ‘must-visit’. Fairytale-esque Tallinn – the magical capital of Estonia – will welcome you to the Baltic in style. The UNESCO-listed Old Town is one of the best-preserved in Europe and a wonderland of striking architectural wonders, including the Alexander Nevsky Cathedral and Toompea Castle, fascinating museums and fine examples of Hanseatic merchants’ houses. Kadriorg Palace is well worth a look too during your full day here. Balmoral will then sail to the seaside city of Helsinki. Surrounded by lush, leafy parks and tranquil lakes and packed with attractions, the Finnish capital is sure to capture your imagination. You may choose to tour the captivating city centre, stopping by highlights such as Senate Square, the National Museum and the Kamppi Chapel of Silence to name just a few; or opt to uncover the unspoilt natural beauty of the city’s scenery before continuing onwards to Russia. Once docked in stunning St Petersburg, you could see the sights up-close on a fascinating guided tour of the city, taking in ‘must-visit’ landmarks such as Peterhof Palace and The Church of Our Saviour on the Spilled Blood. You could also stop by the remarkable Hermitage; marvel at the jewelled eggs on display at the Fabergé Museum; and experience a magical evening at the Russian ballet too. En route back to Newcastle, Balmoral will return to Scandinavia to cap-off your incredible cruise with a call into Oslo. Take the day to discover the Vigeland and Ekeberg sculpture parks; see Edvard Munch’s The Scream at the National Museum of Art; or perhaps explore Akershus Forest before enjoying a relaxing sail home.

Your Itinerary


Show itinerary as:

Your Ship:

Balmoral - Fred Olsen Cruise Lines


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

07 Oct 2018

Due - Departs :

07 Oct 2018


Day 5

Port :

At Sea

Date :

10 Oct 2018

Due - Departs :

10 Oct 2018


Day 10-11

Port :

At Sea

Date :

15 Oct 2018

Due - Departs :

16 Oct 2018


Day 13

Port :

At Sea

Date :

18 Oct 2018

Due - Departs :

18 Oct 2018


The Ship


Named after the Scottish home of the Royal Family. Still smaller than most cruise ships today, there are 710 cabins and suites and generous public space for the 1,300 guests on board. The main restaurant is Ballindalloch (named after the Speyside village and castle), while the two other formal restaurants are Avon and Spey – named after two of Scotland’s most beautiful salmon rivers. There’s a comfy pub with occasional live music or comedy, cabaret and shows in the Neptune Lounge, or drift away with a cool drink and spectacular seascapes in the Observatory Lounge.

Balmoral


Launched: January 2008 | Occupancy: 1,350 passengers

Tonnage: 43,537 tons | Length: 715 ft (217.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Fred. Olsen Enjoyment Promise: The enjoyment promise excludes sailings of 4 nights or less. The promise only applies to bookings made for departures more than 12 weeks ahead; The Enjoyment Promise only applies to passengers who have contracted with FOCL. To evoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. Voyages of 28 nights or longer will require an interim deposit. A 15% deposit will need to be paid at the time of booking and then a remaining 15% will need to be paid at 180 days prior to sailing date.

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