ROL Cruise customer experience rating 4.7/5 

Based on 1633 reviews

Just great

14 Aug 2018

Every thing yes I would use them again and recommend the all ok

Always very helpful.

14 Aug 2018

Very good customer service' very helpful. They will return your telephone call if busy ASAP. Only previous problem is in duplicating paperwork, when the cruise line have already got the information they ask for it again instead of checking all is in order with the cruise company.

Another happy customer !

14 Aug 2018

My enquiry was handled quickly and efficiently. When I called back to confirm my interest and Emily was engaged on another call, she called me back shortly thereafter as promised. All my questions were answered during the process and my available Cruise Miles were credited against the order !

Helpful agent

14 Aug 2018

Nothing was too much trouble!

Short notice booling

14 Aug 2018

My call was answered promptly; the agent explained clearly our booking options and the whole process was straightforward.

Everything OK and good prices

14 Aug 2018

Well pleased with the staff at the call centre, friendly and helpful. Good price, best deal around at present for the cruise I wanted.


14 Aug 2018

Booked with Liam, he was very good and helpful.

Very professional and helpful.Have even with you for years.You never disapp

14 Aug 2018

Very professional and helpful.Have been with you for years.s

Efficient and friendly service

14 Aug 2018

Emily was very pleasant, knowledgeable and helpful and she made booking our trip very easy.

Quality service

14 Aug 2018

All areas where explained in detail nothing was overlooked,would recommend

Excellent and outstanding

14 Aug 2018

The booking assistant went above and beyond to help get the right holiday and cater for my needs. She was brilliant!

Very pleased with information and service

13 Aug 2018

The service was excellent, the assistance with decisions first class and plenty of time given to answering questions.

Incan Empires

Cruise Code: 1209965

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Earn up to 4,597 cruise miles

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Your ROL Cruise package

What's included

  • Spacious, elegantly appointed staterooms, many with private verandas
  • All meals throughout your cruise - five course fine dining, informal buffets and late-night snacks throughout the day and early evening
  • All evening entertainment, including Broadway-style shows and live music in many of the lounges
  • On board leisure facilities, including swimming pools, Jacuzzis and use of gym equipment
  • A choice of daily on board activities
  • Luggage porterage between your cabin and the drop-off/pick-up point
  • Luxurious Mariner's Dream™ beds and premium linens
  • Luxurious bathrobes and Elemis skincare and spa therapy products
  • 24 hour in-room dining

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary

Show itinerary as:

  • ms Volendam

    Your Ship

    ms Volendam

    Holland America Line

    Holland America Line
  • Callao (for Lima), Peru

    Day 1-2

    Callao (for Lima), Peru

    17 Feb 2019 to 18 Feb 2019

    The colourful capital of Peru, Lima has long been renowned for its rich history.

    Destination guide
  • Day 3

    General San Martin (for Pisco), Peru

    19 Feb 2019

    General San Martin was named for José de San Martín who, nearly 200 years ago, liberated Peru from Spanish rule. This thriving harbor is your gateway to the Nazca Lines geoglyphs, the ancient spires of Macchu Picchu, and the port of Pisco. Visit the Paracas National Reserve, a refuge for seals, penguins, flamingos and more. Sample shore excursions: Ballestas Island Wildlife Sanctuary Cruise; The Route of Pisco; Tambo Colorado & Paracas Museum.

  • Day 4-6

    At Sea

    20 Feb 2019 to 22 Feb 2019

  • Puntarenas, Costa Rica

    Day 7

    Puntarenas, Costa Rica

    23 Feb 2019

    Puntarenas, which means "Sandy Point" in Spanish, is the capital and main city in the province Puntarenas, Costa Rica, at the Pacific coast. The oddly-shaped province has its largest section in the South, far from the capital. A mountainous country, Costa Rica ranges from sea level to peaks as high as 13,000 feet and a succession of white, sandy beaches follow one another along the Pacific Coast. The country was discovered by Christopher Columbus in 1502.

    Destination guide
  • Day 8


    24 Feb 2019

    Puerto Corinto is a quaint coastal village in an area rich with pristine beaches, lush mangrove forests and magnificent volcanoes. In Corinto, take a stroll along the Costa Azul for a view of the bay and its islands. In nearby Chinandega, discover Mayan artifacts at the archeological museum. Farther afield explore the ruins of León Viejo, excavated from centuries of volcanic debris. Sample shore excursions: The History and Art of León; San Antonio Rum Distillery.

  • Puerto Quetzal

    Day 9

    Puerto Quetzal

    25 Feb 2019

    Drive into the mountains to beautiful old Antigua, once the country's colonial capital, and discover its lovely bougainvillea draped buildings and breathtaking views of emerald volcanoes.

    Destination guide
  • Day 10-11

    At Sea

    26 Feb 2019 to 27 Feb 2019

  • Day 12


    28 Feb 2019

    Like the movie that was filmed here, Manzanillo scores a perfect "10" for the beauty of its beaches and the charm of its town. Farther afield: the Pyramids of La Campana, dating back to the first century, and the charming colonial towns of Colima and Comala, where tropical gardens and the sounds of mariachi bands make for a muy tranquilo afternoon. Sample shore excursions: Colima & Comala with Lunch; Manzanillo City & Shopping; Magic Pueblas; Deep-sea fishing; Resort Getaway.

  • Puerto Vallarta

    Day 13

    Puerto Vallarta

    01 Mar 2019

    No longer the well-kept secret of the artists, writers and Hollywood stars that first "discovered" it in the 1960s, "PV" (as it is affectionately known) still retains the essence of the quaint fishing village it once was. Here is Viejo Vallarta, the quaint Old Town, An enticing mix of red-tiled buildings, cobbled streets, chic shops and bustling open markets. Here are Mismaloya Beach, Gringo Gulch and Conchas Chinas, the Beverly Hills of Vallarta. Nearby: the rugged canyons and luxuriant jungles of the Sierra Madre. Sample shore excursions: Countryside on horseback, Dolphin encounter; Town, Country & Tequila; Sea Lion Encounter; Eco-safari Off-road Adventure; Canopy Adventure.

  • Day 14-15

    At Sea

    02 Mar 2019 to 03 Mar 2019

  • San Diego, California

    Day 16

    San Diego, California

    04 Mar 2019

    Sunshine and fun are business as usual in San Diego. Walk on Coronado Island's sandy beach, take in the Old Town that brings the city's early Spanish days to life, have a wild time at the famous San Diego Zoo or a whale of a good time at Sea World. Sample shore excursions: San Diego Tour.

The Ship

The beautiful garden theme of the ms Volendam is reflected in an artful floral motif throughout the ship's spacious public rooms and elegant staterooms. "Flowers" can be found in abundance in the forms of floral fabrics and tapestries, as well as huge vases of tropical floral arrangements and chrysanthemums. In addition to fresh flowers throughout the ship, Holland America Line has drawn on its collection of incredible artwork to enhance the interior of the ship's public spaces. Everything from pre-Columbian fetishes and sculptures to Renaissance-era fountains imported from Italy are included in its hallway galleries. At the heart of the ship an elegant sculpture by Luciano Vistosi, inspired by the myriad of moods and colors of a kaleidoscope, greets visitors in a soaring three-story atrium.

ms Volendam

Launched: November 1999 | Occupancy: 1,432 passengers

Tonnage: 61,214 tons | Length: 781 ft (238.05 m)

Star Rating

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* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.

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* Terms and Conditions

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