ROL Cruise customer experience rating 4.8/5 


Based on 4403 reviews

Excellent customer service

20 Feb 2019

Excellent customer service - far better than trying to do it yourself online!

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Amazon & Atlantic Isles

Cruise Code: 1219985 / Voyage Code: 6921A

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 11,997 cruise miles

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Your ROL Cruise package


What's included

  • 6 star Luxury on Seabourn’s intimate ships
  • Spacious, all-suite accommodation with sweeping ocean views, many with verandas
  • Tipping is neither required nor expected
  • Complimentary fine wines, spirits, champagnes, ales and soft drinks throughout your voyage
  • Menus created by skilled chefs in a choice of exquisite dining venues, all of which are complimentary
  • Experience the wonderful Thomas Keller’s steakhouse restaurant
  • Personal greeting from your suite hostess with ice cold champagne and canapés
  • Impeccable personalised service tailored to each and every guest’s requirements
  • On board enrichments including lectures and cooking demonstrations
  • Complimentary room service and in-suite bar stocked with your personal favourites - without charge
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

Your Ship:

Seabourn Quest - Seabourn


Day

Port

Date

Due Depart


Day 3

Port :

Boca dos Botos

Date :

09 Apr 2019

Due - Departs :

09 Apr 2019


Day 5

Port :

Guajara, Barzil

Date :

11 Apr 2019

Due - Departs :

11 Apr 2019


Day 5

Port :

Crossing the Equator

Date :

11 Apr 2019

Due - Departs :

11 Apr 2019


Day 6

Port :

At Sea

Date :

12 Apr 2019

Due - Departs :

12 Apr 2019


Day 8

Port :

At Sea

Date :

14 Apr 2019

Due - Departs :

14 Apr 2019


Day 9

Port :

Charlottvile, Tobago

Date :

15 Apr 2019

Due - Departs :

15 Apr 2019


Day 12-18

Port :

At Sea

Date :

18 Apr 2019

Due - Departs :

24 Apr 2019


Day 20

Port :

Puerto de la Estaca, El Hierro, Canarias, Spain

Date :

26 Apr 2019

Due - Departs :

26 Apr 2019


Day 23

Port :

At Sea

Date :

29 Apr 2019

Due - Departs :

29 Apr 2019


The Ship


Seabourn Quest is the third iteration of the vessel design that has been called “a game-changer for the luxury segment.” Built at the T. Mariotti shipyard in Genoa, she was named in Barcelona on June 20, 2011. True to her Seabourn bloodlines, wherever she sails around the world, Seabourn Quest carries with her a bevy of award-winning dining venues that are comparable to the finest restaurants to be found anywhere. Seabourn Quest offers a variety of dining options to suit every taste and every mood, with never an extra charge.

Seabourn Quest


Launched: June 2011 | Occupancy: 450 passengers

Tonnage: 32,000 tons | Length: 650 ft (198.12 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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