ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Venice to Rome

Cruise Code: 1256505 / Voyage Code: 3927

FREE Business Class Flights for ALL bookings

Please do not delay - Offer ends 8:30pm 31st March

All-Inclusive Ultra-Luxury Mediterranean in Business Class

Read more

Explore the wonders of the Mediterranean in all-inclusive ultra-luxury with Silversea

FREE BUSINESS CLASS FLIGHTS INCLUDED*

RETURN FLIGHTS & OVERSEAS TRANSFERS*

ALL-INCLUSIVE ULTRA-LUXURY CRUISING

BUTLER SERVICE FOR ALL GUESTS*

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Earn up to 15,400 cruise miles

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Your ROL Cruise package


What's included

  • FREE Business Class flights for ALL bookings
  • All overseas transfers
  • All-inclusive ultra luxury cruising
  • Beverages in Suite and throughout the ship, including Champagne, select wines & Spirits
  • Open-seating dining
  • Multiple restaurants with diverse cuisine
  • Spacious, ocean-view suites, up to 85% with private verandas
  • Butler service for all suites
  • All on board gratuities
  • Free unlimited WiFi throughout the ship
  • In-suite dining
  • Complimentary transport into town in most ports
  • Refrigerator and bar setup, stocked with your choice of beverage
  • Bvlgari bath amenities
  • Pratesi fine bed linens and down duvet covers
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Explore the wonders of the Mediterranean in all-inclusive ultra-luxury with Silversea

Your Itinerary


Show itinerary as:

  • Silver Shadow

    Your Ship


    Silver Shadow

    Silversea

    Silversea
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  • Venice, Italy

    Day 1-2

    Venice, Italy

    22 Sep 2019 to 23 Sep 2019

    With a maze of canals threaded through the city and hints of history to be found on every corner, it’s easy to see why Venice is considered one of the most beautiful and charming destinations in the world.

    Destination guide
  • Day 3


    Opatija

    24 Sep 2019

  • Zadar, Croatia

    Day 4

    Zadar, Croatia

    25 Sep 2019

    The popular seaside Croatian town of Zadar has long been renowned for its architecture - combining Venetian and Roman ruins with religious buildings dating back to the ninth century.

    Destination guide
  • Korcula, Croatia

    Day 5

    Korcula, Croatia

    26 Sep 2019

    Off the coast of Croatia in the southern Adriatic Sea lie some thousand islands and the largest of them, Korçula, is considered the most beautiful. With an average of 3,000 hours of sunshine per annum, which guarantees a wide assortment of Mediterranean vegetation, it is not difficult to understand why seasoned travelers compare Korçula to a latter-day Eden. Separated from the mainland by a channel of only one mile, Korçula's main town, named the same as the island, ranks among the best preserved medieval towns in the Mediterranean. It is the island's main tourist, economic and cultural center. Thanks to its strategic location along the sea trade routes, Korçula has always attracted travelers and settlers.

  • Kotor, Montenegro

    Day 6

    Kotor, Montenegro

    27 Sep 2019

    On the western coast of Montenegro, tucked away from the Adriatic Sea, is the ancient town of Kotor. Beyond its snaking stone walls, this fortified city offers a charming glimpse back in time.

    Destination guide
  • Brindisi

    Day 7

    Brindisi

    28 Sep 2019

  • Day 8


    At Sea

    29 Sep 2019

  • Valletta, Malta

    Day 9

    Valletta, Malta

    30 Sep 2019

    Lined with Baroque buildings and enclosed within its sixteenth century city walls, it’s almost as if time stands still in Valletta. With 7,000 years of history just waiting to be discovered, the Maltese capital is a dream to explore.

    Destination guide
  • Palermo, Sicily

    Day 10

    Palermo, Sicily

    01 Oct 2019

    The balmy Mediterranean island of Sicily has been shaped by a long and complex history. Its capital, Palermo, has been fought over, and inhabited by, the Carthaginians, Romans, Saracens, Normans and Neapolitans.

    Destination guide
  • Day 11


    Capri, Italy

    02 Oct 2019

    There are two main villages – Capri Town, site of the popular meeting point “Piazzetta,” and Anacapri, the upper town, dominated by 1,750-foot-high Monte Solaro. Both remain the “in” scene for international travelers. By spending millions on comfort and style, the island has ensured its continuing success. Capri Town as well as Anacapri captures with their stunning locations and narrow cobbled streets that are filled with chic boutiques and quaint restaurants and cafés.

  • Rome (from Civitavecchia), Italy

    Day 12

    Rome (from Civitavecchia), Italy

    03 Oct 2019

The Ship


Silversea’s Millennium Class ships – Silver Shadow and her sister ship Silver Whisper – are built with proportions slightly larger in size than the two earlier ships, yet retain the same level of genuine hospitality. Third in the Silversea fleet, the Silver Shadow cruise ship introduced guests to the next generation of Silversea cruising while maintaining Silversea’s award-winning, all-suite luxury and trademark intimate ambience.

Silver Shadow


Launched: September 2000 | Occupancy: 382 passengers

Tonnage: 28,258 tons | Length: 610 ft (185.93 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Silversea and Reader Offers Limited Agency terms of business apply. Fares are per person based on two adults sharing a suite, may increase or be withdrawn at any time. Offers applies to new bookings only. Business class flights are subject to availability from select airports and further T&Cs apply. Regional flights will incur supplementary costs and may require an additional overnight stay. Drink inclusions are subject to the cruise line’s T&Cs. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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