ROL Cruise customer experience rating 4.8/5 


Based on 4988 reviews

Polite and patient

24 Mar 2019

Provided me with the correct cabin and acted patiently when I queried it. My fault so really appreciated the way they dealt with me on the phone.

Booking was handled by member of staff in an excellent manner.

24 Mar 2019

Booking was handled by member of staff in an excellent manner.

Happy

24 Mar 2019

pleasant person Stacy, helpful and new what she was doing

Brilliant service!

24 Mar 2019

Excellent customer service. Understood my needs.

ROL convenient and reliable service for cruises

24 Mar 2019

They provide an efficient and knowledgeable booking service for a range, but not all, cruise lines. Have used them in the past and expect to use them again sometime in the future.

ROL certainly is a 5 star company

24 Mar 2019

Katie was so helpful and patient and made me feel special. She was extremely professional and we got there in the end after her having to make phone calls and I'm sure I'd provided her with a challenge. Fantastic service - my first impression of ROL wonderful. I'd heard from others that ROL was a great company to go with - they weren't wrong! I'd definitely recommend ROL to others. ROL certainly is a 5 star company.

Great service.

24 Mar 2019

This is the first time I have used ROL - really impressed. Very courteous and efficient gentleman on the help desk. All relative details regarding the cruise were given and all questions answered.

good experience

24 Mar 2019

Efficient, knowledgable service

Excellent

24 Mar 2019

Excellent

Brilliant service

24 Mar 2019

Phone answered quickly and efficiently. Waited over 30 minutes for a rival company to answer then hung up on disgust. Your staff are always pleasant cheerful and helpful.

First class

24 Mar 2019

Very helpful, clear explanations and advice on extras.

booking completed with a smile

24 Mar 2019

My no 1 Travel agent always excellent service completed with a smile

Western Caribbean from New Orleans

Cruise Code: 1294101

Premium Drinks Package for all bookings

All-Inclusive Cruising with NCL

Read more

Offer ends 29 Mar 2019

With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

REDEEM YOUR CRUISE MILES FOR EXCLUSIVE SAVINGS*

GRATUITIES & SERVICE CHARGES INCLUDED*

PREMIUM DRINKS PACKAGE INCLUDED FOR ALL BOOKINGS*

INCREDIBLE EXTRA ADDED BENEFITS FOR SUITES*

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Earn up to 0 cruise miles

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Your ROL Cruise package


What's included

  • Redeem your Cruise Miles for exclusive savings
  • Full board accommodation
  • Freestyle Dining On Board - Dine where & when you like
  • 24-hour dining venue on select ships
  • INCLUDED Junior and youth programmes
  • Fantastic entertainment on board every evening
  • INCLUDED fun aqua parks, modern sports facilities, ropes courses
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


With Norwegian Cruise Line, the focus is firmly on you, with every effort made to ensure your voyage is exactly what you’ve always dreamed of.

Your Itinerary


Show itinerary as:

  • Norwegian Getaway

    Your Ship


    Norwegian Getaway

    Norwegian Cruise Line

    Norwegian Cruise Line
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  • New Orleans, USA

    Day 1

    New Orleans, USA

    13 Dec 2019

    The birthplace of jazz, New Orleans is a great ‘Southern Belle' of a city. Enjoy the spectacular Creole cooking, the lacy balconied mansions of Vieux Carre and a ‘steam-wheeler' cruise down the Mississippi to Scarlet O'Hara country.

    Destination guide
  • Day 2


    At Sea

    14 Dec 2019

  • Costa Maya, Mexico

    Day 3

    Costa Maya, Mexico

    15 Dec 2019

    The port of Costa Maya was purpose-built for fun… with a touch of Mexican fiesta added for good measure. Step ashore and you’ll find shops, bars, restaurants and a huge saltwater pool, while close by, Mahahual has a great beach and gin-clear water for swimming and snorkelling. And, this being Yucatan, you’re not far from the impressive Mayan ruins at Chacchoben.

    Destination guide
  • Harvest Caye

    Day 4

    Harvest Caye

    16 Dec 2019

    Belize is ideal for eco-tourism. With diverse ecology consisting of jungles, rainforests, swamps, coral reefs and so on, you will find solace and adventure in Harvest Caye's stunning landscape.

  • Roatan

    Day 5

    Roatan

    17 Dec 2019

    First the geography – Roatán is one the three Bay Islands some 30 miles off the coast of Honduras and it’s about 30 miles long and two wide. Now what you really want to know – it’s got gorgeous beaches backed by tropical forests, sensational diving and snorkelling over the beautiful Belizean Reef and adventures like kayaking, horse riding and hiking the jungle trails.

    Destination guide
  • George Town, Cayman Islands

    Day 6

    George Town, Cayman Islands

    18 Dec 2019

    Quiet, silky white beaches, excellent shopping and an array of water sports are all on offer throughout these popular Caribbean islands.

    Destination guide
  • Ocho Rios

    Day 7

    Ocho Rios

    19 Dec 2019

    The golden beaches, swaying palm trees and fragrant air are just a prelude to what surrounds this beautiful city. Within the nearby jungle-covered mountains are the magnificent Dunn's River Falls, the foliage of Fern Gully and the untouched beauty of the White River.

    Destination guide
  • Day 8-9


    At Sea

    20 Dec 2019 to 21 Dec 2019

  • New Orleans, USA

    Day 10

    New Orleans, USA

    22 Dec 2019

    The birthplace of jazz, New Orleans is a great ‘Southern Belle' of a city. Enjoy the spectacular Creole cooking, the lacy balconied mansions of Vieux Carre and a ‘steam-wheeler' cruise down the Mississippi to Scarlet O'Hara country.

    Destination guide

The Ship


As our second ship in the Breakaway class, Norwegian Getaway combines the most magnificent amenities Norwegian has to offer with The Waterfront, an innovative, industry-first open-air promenade designed to connect guests with the ocean like no other cruise ship. A constant connection of freedom, energy and excitement flows throughout 678 Ocean Place and every unique space and experience. Norwegian Getaway escapes to the tropics year-round from Miami with 7-day Eastern Caribbean cruises.

Norwegian Getaway


Launched: January 2014 | Occupancy: 3,963 passengers

Tonnage: 145,655 tons | Length: 1068 ft (325.53 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


All gratuities and tips related to the all-inclusive services are included as well as the service charge. A 20% gratuity will automatically be added to guest's accounts for dining options and spa treatments not included in the cruise fare. Please note there will be extra tax charges for drinks in Hawaii and Alaska and these may differ per sailing and per port. Please note the following terms and conditions for guests staying in Haven Suites. $100 on-board spending money is per Suite. It may not be used towards on-board gratuities or pre-purchased activities. Solo travellers receive the same service. 250 minutes free WiFi per Suite. One log-in per Suite. (On Norwegian Breakaway, guests receive an internet package of 250 minutes or 1000 MB of data). Package includes activation fee. Solo travellers receive the same package per Suite. Stateroom categories beginning with the letters H and S. Speciality restaurant package for The Haven and Suite guests (2 years and older) included: 3-9 nights: 3 dinners, 10+ nights: 4 dinners. The speciality restaurant package includes gourmet dining in these global speciality restaurants: Cagney’s Steakhouse, Teppanyaki, Le Bistro, La Cucina, Margaritaville, Moderno Churrascaria, Los Lobos and Q. Number of dinners as per table. 20% gratuity included.Cover charges for above mentioned speciality restaurants are included; number of dinners as per table. One main course per person at Cagney's and Le Bistro restaurants included. Additional main courses will be charged at US $ 10 per person and course. The Haven & Suite guests may choose to dine in the following venues as part of their speciality dining package for reduced upcharges: Ocean Blue, Bayamo, entertainment dinner at Spiegel Tent resp. Illusionarium, Sushi, Pincho, Raw Bar. Products of Food Republic, Bake Shop, Ice Cream Bar, Gelato, speciality items in the main and Asian restaurants, seafood items in the Raw Bar, special occasion/holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches are not included. Free up to $500 on board spend is based on two sharing and is tiered depending on stateroom grade booked, when booked before 8.30pm 30th November 2018. Offer is not applicable on guarantee fares, please enquire at time of booking. Please note, fares exclude taxes and fares. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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