ROL Cruise customer experience rating 4.8/5 


Based on 4454 reviews

good personal and efficient service

22 Feb 2019

Quick efficient service Polite and informative members of staff.

I will use ROL cruise in the future, they seem to care.

22 Feb 2019

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you .

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Good Service

21 Feb 2019

Easy to book. Very informative. Very friendly

Prompt and effective service.

21 Feb 2019

Investigated our particular requirements, and obtained an acceptable solution in short time. Responded promptly to telephone calls.

No comunication from ROL said they would, very unhappy

21 Feb 2019

We have been promised 4 times that they would ring us back and still haven't. We have been customers for years and feel very let down

Good customer relations

21 Feb 2019

Dealt with the same person on several occasions who understood my requirements and assisted with my purchase.

Gerald did so well !!

21 Feb 2019

Rol always helpful

Riviera Rendezvous

Cruise Code: 1297401 / Voyage Code: YES190602-07

  • Duration: 7nts
  • Departs: 02 Jun 2019 Alternative sailing dates
  • Sails from: Nice/Villefranche, France
  • Flights and transfers: not inc
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Suite from:

£6,072pp

Single from:

£10,404

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 12,144 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Esprit

    Your Ship


    Crystal Esprit

    Crystal Cruises

    Crystal Cruises
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  • Nice/Villefranche, France

    Day 1-2

    Nice/Villefranche, France

    02 Jun 2019 to 03 Jun 2019

  • Day 2


    Menton

    03 Jun 2019

  • Portofino, Italy

    Day 3

    Portofino, Italy

    04 Jun 2019

    Located on the Italian Riviera, Portofino's brilliant bay is ringed by lush green hills serenely profiled against the sky. World renowned as a playground for artists and international jet-setters, this charming seaside retreat boasts spectacular vistas of natural treasures such as the Gulf of Rapallo and its coastline.

  • Day 4


    Porto Venere, Italy

    05 Jun 2019

    Porto Venere, Italy, has all the essentials of an idyllic medieval town. It boasts two ancient churches, a 16th-century fortified castle, a bell tower built on the ruins of a Roman temple, even a wistful tale of English writers Lord Byron and Mary Shelley. Lord Byron, the story goes, had a favorite spot on the rocks at the base of the church of San Pietro where he would pause to find his muse; it was also the place from which he would launch his swim across the bay to San Terenzo, where Shelley would be waiting. While the legend is certainly romantic, Porto Venere's breathtaking natural beauty is enough to put it at the top of any traveler's list. Poised on the tip of the small peninsula that extends from the celebrated Italian Riviera, Porto Venere is the southernmost town on the walking trails connecting the five villages that make up the famous Cinque Terre, or five lands. Though not officially a part of the Cinque Terre, Porto Venere should be, and perhaps it would be if it weren't for its slightly removed location. With its sweeping views, brightly-colored houses, terraced gardens and three small islands — Palmaria, Tino and Tinetto — sitting prettily just off its rocky promontory, Porto Venere is so lovely, one wonders why Shelley did not instead make the swim to Byron.

  • Florence/Livorno, Italy

    Day 5-6

    Florence/Livorno, Italy

    06 Jun 2019 to 07 Jun 2019

    Formerly a small fishing village on the western coast of Tuscany, Livorno was reinvented as an ideal Renaissance city at the hands of the sixteenth century House of Medici.

    Destination guide
  • Day 7


    Elba/Portoferraio, Italy

    08 Jun 2019

    Perhaps most famous for its exiled inhabitant, Napoleon Bonaparte, the island of Elba is a haven for the inquisitive traveler. Situated between the Northern Italian Coast and the French Island of Corsica, Elba's geographical location, combined with its mild climate, fertile valleys and cliff-fringed coasts, leaves little to be desired. Sweeping views of azure bays and scenic countryside meld with the fascinating history of this island to provide a visit that will not be forgotten.

  • Rome (Civitavecchia)

    Day 8

    Rome (Civitavecchia)

    09 Jun 2019

    Civitavecchia was founded by Emperor Trajan in the 2nd century. Today this port is noted for its fine seafood and attractive monuments. Located 90 minutes away is the Eternal City of Rome. Steeped in 2,500 years of history, Rome was for many centuries the center of Western civilization. It was both the focal point of the Roman Empire and of Christendom. Landmarks such as the Colosseum, Forum, Pantheon, Vatican, Sistine Chapel and Spanish Steps are reminders of the legacy of its rich past.

The Ship


An entirely new class of luxury yachting lifestyle has been introduced with the launch of the Crystal Esprit. Sleek and nimble, the boutique yacht features a shallow draft that allows it to visit secluded harbours, coves and islands that are simply not accessible to larger cruise ships. New itineraries, excursions and activities – all designed with the yacht’s size in mind – enable you to maximize your engagement with the destination in ways not previously possible aboard a ship. The Crystal Esprit features a variety of watersports equipment that can be used directly from the marina deck aft. Snorkel or swim in the inviting waters of the Adriatic or Seychelles; water ski and jet ski, or paddle a kayak in the early morning quiet. For the ultimate experience, embark on a two passenger underwater adventure on the submersible or a high-performance Wider 32 speed boat ride for the thrill seekers. Alternatively, The Esprit’s activity director will help you plan your day on the water or ashore, with a variety of excursions or suggestions for personal discovery.

Crystal Esprit


Launched: December 2015 | Occupancy: 62 passengers

Tonnage: 3,341 tons | Length: 931 ft (283.77 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

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