ROL Cruise customer experience rating 4.8/5 


Based on 5018 reviews

Fast and competent

26 Apr 2019

Fast and competent.

So far so good.

26 Apr 2019

They provided a no-nonsense response to my telephone booking and payment of deposit albeit I was surprised at the amount of this, ******* for 18 months or so, but I suppose this does mean that I only have the remaining two-thirds to pay in 2020?

Excellent job

26 Apr 2019

Friendly, professional member of staff who spoke clearly and handled the whole booking experience smoothly and efficiently.

Helpful and friendly booking process

26 Apr 2019

The booking process was straightforward and Lee was very helpful, friendly and patient. I booked a Hurtigruten Northern Lights cruise for Nov 2020 which is a long way off. The deposit (£699 per person) was much higher than I'd expected but at least it will mean less of a balance to pay later!

Returning customers

26 Apr 2019

Friendly and informed . It was our third booking with ROL we feel confident that we've been given good advice.

Instant attention and rapid confirmation of our request. Thank you!

26 Apr 2019

I found it quick and easy to make my booking.

Satified

26 Apr 2019

Very efficient.

Felt that we were being taken. Seriously and ROL would do their best for us

25 Apr 2019

Very helpful. Made sure they understood our likes and dislikes

Booking made easy.

25 Apr 2019

This was the first time we have used ROL although we have had many emails and postal information. Booking was surprisingly easy. We had left booking rather late because of my health. Completed by James McAulay on behalf my wife Sheila who was away at present. Sheila spoke on the phone but I was sitting beside heer.

Great service !

25 Apr 2019

They got back to me when they promised and dealt with all my questions.

Excellent service.

25 Apr 2019

I usually consult ROL when purchasing a cruise. I have always found the consultants knowledgeable and helpful. Access by telephone has been improved and I had no problems with this consultation. Service was crisp, professional and friendly.

A pleasant experience

25 Apr 2019

A very friendly and pleasant person with whom to deal with at ROL. Went out of his way to give us excellent service.

first time booking but good so far.

25 Apr 2019

our first time using rol cruises so everything good so far all booked and deposit paid the lady was very helpful and sorted our booking professionally .

Western Mediterranean

Cruise Code: 1310257 / Voyage Code: J919

The P&O Cruises No-Fly Collection

Choose from on board spend, car parking or coach transfers

Read more

Offer ends 30 Apr 2019

Here at ROL Cruise we are delighted to present to you the official P&O Cruises’ 2018/2019 No-Fly Promotion! A P&O Cruises holiday is a very special way to escape from the rigours of everyday life and to explore many different destinations in one of the most relaxing ways imaginable. It offers you an extraordinary variety of activities and entertainment, plus exceptional restaurants and bars.

Within this launch promotion, you will receive incredible benefits, including:

- On board spend (amount varies depending on voyage booked) or Car parking at the port or Coach transfers

CHOICE OF CAR PARKING, ON BOARD SPEND OR COACH TRANSFERS*

EARN EXCLUSIVE CRUISE MILES

NO-FLY CRUISING

FANTASTIC DESTINATIONS*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 3,198 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Choose one added extra: Car Parking, Coach Transfers or On Board Spending Money
  • Fabulous dining in a variety of restaurants, including five-course gala menus from Marco Pierre White and black tie evenings
  • Spectacular entertainment from live music to West End-quality performers
  • State of the art gyms including sauna and/or steam room. There are a number of free exercise classes, and others which incur a small charge
  • A choice of pools to relax and unwind in or simply soak up the sun on the deck
  • Daily film screenings in the cinema, from the latest blockbusters
  • Use of the sports facilities including basketball and football courts, golf nets and table tennis tables
  • No service charge (applicable to all sailings departing after May 2019)
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Plus, book by 8.30pm Tuesday 30th April 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 24 years as a cruise only specialist

  • Brexit Protection Guarantee

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Your Itinerary


Show itinerary as:

Your Ship:

Arcadia - P&O Cruises


Day

Port

Date

Due Depart


Day 3

Port :

At Sea

Date :

10 Dec 2019

Due - Departs :

10 Dec 2019


Day 11

Port :

At Sea

Date :

18 Dec 2019

Due - Departs :

18 Dec 2019


The Ship


Exclusively for adults, Arcadia offers a relaxed pace, stylish surroundings and more than a hint of extravagance to P&O Cruises. Arcadia’s signature features such as her exterior glass-fronted lifts and expansive art collection, featuring no less than 3,000 works of art, create a sophisticated air. Foodies will be in their element on this ship, with P&O's Arcadia cruise ship featuring Marco Pierre White’s Ocean Grill restaurant. Arcadia has many a place to happily while away an hour or two; Caffè Vivo, The Piano Bar and The Rising Sun pub to name but a few. There are plenty of ways to keep active too, but the ultimate route to feeling great has to lie with a visit to Arcadia’s wonderful spa which includes a large hydrotherapy pool and a thermal suite complete with fragrant aromatic showers. By evening, you’ll find spellbinding shows in The Palladium theatre, a lively casino, and The Globe, offering anything from comedy to live music.

Arcadia


Launched: April 2005 | Occupancy: 2,016 passengers

Tonnage: 83,700 tons | Length: 935 ft (284.99 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Prices are per person based on two adults sharing a cabin, except single cabins. Offers advertised are subject to availability at the time of booking. Prices advertised may increase or be withdrawn at any time. Booking conditions of P&O Cruises and Reader Offers Limited Agency Terms of Business apply. Offers advertised apply to new bookings only. On board spend is per cabin.Coach transfers are available for all passengers on the booking, other terms and conditions apply. Car parking is based on one car parking space for the duration of the cruise, subject to availability at the time of booking. Some cabins may have a restricted view. Wildlife sightings are not guaranteed. Normal Cruise Miles terms and conditions apply. E&OE.

P&O Cruises Brexit Promise

P&O Cruises would like to reassure you that Brexit will not change the way they operate. They will still have pound sterling on all ships, this will prevent currency variations and with sailings from Southampton and financial protection for you with ATOL and ABTA you can rest assured. P&O Cruises are always good value for money with so many inclusions as standard, meals, entertainment, flights and taxes.

John Lewis Gift Card is based on one per booking, is tiered on cabin grade booked and is for UK mainland addresses only.

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