ROL Cruise customer experience rating 4.7/5 


Based on 2298 reviews

Good service

21 Sep 2018

Good comunication from the sales team keeping me up to date on my flight and times from Birmingham and booking me in to the airport Hotel

First booking

21 Sep 2018

My first booking with ROL. My call was answered quickly and in a friendly manner. However, when I asked about whether there would be choices for dinner on the ship booked for the expedition voyage (not my experience on previous voyages with Hurtigruten), I was told that there would be. I have since rung Hurtigruten who say that most dinners will be set menus, so they will need to be informed about any specific food needs by ROL. I have now informed ROL. I trust they will pass it on. It's best for staff to admit they don't know the answer to a question, but will find out, rather than misinform customers, no matter how well-intentioned. A payment receipt was sent immediately, but I was warned that it might take up to 14 days to received my booking confirmation documents, which is fair enough, but I've not experienced such delays with other companies. There was no mention of the size of the deposit required (30%) until I was asked for payment. It would have been useful to have this information in the brochure, as it is considerably bigger than I have been used to with other companies. Update 21 Sept: ROL rang me about the points made above - all sorted out now, and I do appreciate the fast response; it shows that they do value customers.

I was dealt with by a young lady, called emily, who quickly booked our holi

21 Sep 2018

The service was very good. I never give top marks as there is always room for improvement.

First experience of this company

21 Sep 2018

Very helpful when pre registering for 2020 cruise with P&O and they were successful in securing our cabin of choice on release date.

Great Service!

21 Sep 2018

Very helpful. Could answer every question I asked. Quick result.

booking

21 Sep 2018

Friendly and helpful if not available they rang back within 10 mins. Not pushy!

As efficient as always.

21 Sep 2018

I have used ROL many times and found the booking process as good as ever. Emily was able to handle my requests with a good knowledge and in a great manner.

Nothing too much trouble!

21 Sep 2018

Young lady was really helpful and knowledgeable about choice of cabin and prices. I am looking forward to my birthday cruise. Prices seem good too.

top marks.

21 Sep 2018

very friendly and efficient company ,we were given all the information we requested and got the cabin we booked,and we will be using them again.

Excellent

21 Sep 2018

Very professional and efficient.

Round-trip St Lucia

Cruise Code: 1310324

Discover new shores...

On board spend included!

The P&O Cruises Fly Collection

Discover new shores with fly cruising + on board spend included

Read more

Welcome to the official P&O Cruises’ 2018/2019 Fly Promotion!

A P&O Cruises holiday is a very special way to escape from the rigours of everyday life and to explore many different destinations in one of the most relaxing ways imaginable. It offers you an extraordinary variety of activities and entertainment, plus exceptional restaurants and bars. And of course, if you simply want to escape, there are plenty of opportunities to do absolutely nothing at all. Explore exciting destinations all around the world, with the comforts of being at home; and no one knows the world better than P&O Cruises.

ON BOARD SPEND AVAILABLE*

RETURN FLIGHTS & OVERSEAS TRANSFERS

EARN CRUISE MILES WITH EVERY BOOKING

FANTASTIC DESTINATIONS*

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Prices shown are per person based on 2 people sharing, except single traveller. Circular loading animation

Earn up to 2,899 cruise miles

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Your ROL Cruise package


What's included

  • On board spend available - amount varies depending on grade and voyage booked
  • Fabulous dining in a variety of restaurants, including five-course gala menus from Marco Pierre White and black tie evenings
  • Spectacular entertainment from live music to West End-quality performers
  • State of the art gyms including sauna and/or steam room. There are a number of free exercise classes, and others which incur a small charge
  • A choice of pools to relax and unwind in or simply soak up the sun on the deck
  • Daily film screenings in the cinema, from the latest blockbusters
  • Use of the sports facilities including basketball and football courts, golf nets and table tennis tables

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Overview


Welcome to the official P&O Cruises’ 2018/2019 Fly Promotion!

A P&O Cruises holiday is a very special way to escape from the rigours of everyday life and to explore many different destinations in one of the most relaxing ways imaginable. It offers you an extraordinary variety of activities and entertainment, plus exceptional restaurants and bars. And of course, if you simply want to escape, there are plenty of opportunities to do absolutely nothing at all. Explore exciting destinations all around the world, with the comforts of being at home; and no one knows the world better than P&O Cruises.

At a select number of destinations, you’ll have a wonderful opportunity to spend the evening, or even overnight, in port. This is a great chance to dig a little deeper and experience more. Throughout the ship, you will find genuine and attentive service from knowledgeable staff happy to help in any way they can. You’ll soon become friends with the same waiters who will serve your table each and every evening, and will be amazed by the memory of the bar staff who will often remember your drink if you’re a regular in the same bar. Every aspect of your holiday is looked after.

Your Itinerary


Show itinerary as:

Your Ship:

Britannia - P&O Cruises


Day

Port

Date

Due Depart


Day 2

Port :

At Sea

Date :

23 Feb 2020

Due - Departs :

23 Feb 2020


Day 6

Port :

At Sea

Date :

27 Feb 2020

Due - Departs :

27 Feb 2020


Day 9

Port :

At Sea

Date :

01 Mar 2020

Due - Departs :

01 Mar 2020


Day 12

Port :

At Sea

Date :

04 Mar 2020

Due - Departs :

04 Mar 2020


Day 14

Port :

Mindelo, St Vincent, Cape Verde

Date :

06 Mar 2020

Due - Departs :

06 Mar 2020


The Ship


Britannia isn’t just the biggest ship ever built for the British market – she’s glamorous too combining the excitement of cruising with the sophistication of a five-star hotel. Enjoy classic European cuisine by Marco Pierre White, create your own culinary masterpieces with an all-new Cookery Club with James Martin and try our relaxed buffet dining around the clock. Whatever you fancy, Britannia serves up something for every taste. You’ll also find on board 4 pools, a Spa and Retreat, fantastic children’s clubs, theatre shows, films bars and nightclub plus much more. There really is something for everyone.

Britannia


Launched: March 2015 | Occupancy: 3,647 passengers

Tonnage: 141,000 tons | Length: 1082 ft (329.80 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Booking conditions of P&O Cruises and Reader Offers Limited Agency Terms of Business apply. This offer applies to new bookings only. Cabins are subject to availability at the time of booking. Reader Offers Ltd prices may be withdrawn at any time. Prices are per person based on two adults sharing a cabin, are capacity controlled and subject to change at any time without notice. Flights are subject to availability. Regional and premium class flights may be available on request, will be at a further supplement and may require an overnight stay at an extra cost. Cabin upgrades are as stated and are subject to availability. On board spend is tiered on voyage and grade of cabin booked, based on two adults sharing a cabin. Shore excursions will incur an extra charge and are for example purposes only. Northern Lights sightings are not guaranteed. Normal Cruise Miles terms and conditions apply. E&OE.

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