ROL Cruise customer experience rating 4.8/5 


Based on 4411 reviews

Excellent customer service

20 Feb 2019

Excellent customer service - far better than trying to do it yourself online!

Great service

18 Feb 2019

They answered the phone quickly and found out the minute of the cruise when asked. She gave her direct line and either remembered us or kept good records so that after 4 telephone conversations (while we thought about it) we concluded the deal. Very good

Great service and cruise miles as well.

18 Feb 2019

Great service and cruise miles as well.

good booking proceedure but let down by non follow up of complaints .

18 Feb 2019

Never came back to me regarding previous cruise complaints against celebrity cruises. celebrity have eventually replied re my e mail to rol and celebrity, but nothing from rol. booking experience quite good but have certainly lost a star because of their non reply as stated.

This is the first time I have booked with ROL and so far, no complaints!

18 Feb 2019

The cruise consultant acknowledged my enquiry and confirmed she would telephone the following morning, which she did. As I require an accessible cabin there were none available on my first my choice of cruise, but one was found on a similar cruise sailing a month later. This was booked, and confirmation was emailed within a couple of hours, with the promise that all the paperwork would be received within five working days.

Great Purchasing Experience

18 Feb 2019

Kelly Boherty was the agent that helped us make the cruise purchase. We are in the USA so she followed up from Joy Magnussen who said she would have someone call us on Saturday morning and Kelly did that. She went over the details as we had never purchased a cruise from ROL. She was very detailed, had answers to our questions and was very pleasant. Hopefully the follow up with cruise information and the cruise itself will be as pleasant an smooth.

Excellent

18 Feb 2019

Excellent

Booking a cruise

18 Feb 2019

the only problem to resolve is the correct start date of our holiday, otherwise ROL performing to its usual high standard. We have used them a few times

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

An asset to ROL

18 Feb 2019

Friendly, knowledgeable, helpful, patient, an asset to ROL

Emirates Yacht Adventure

Cruise Code: 1352227 / Voyage Code: YES201216-07

Offer ends 28 Feb 2019

  • Duration: 7nts
  • Departs: 16 Dec 2020 Alternative sailing dates
  • Sails from: Dubai, United Arab Emirates
  • Flights and transfers: not inc
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Suite from:

£4,779pp

Single from:

£7,900

Prices shown are per person based on 2 people sharing, except single traveller.

Earn up to 9,558 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Complimentary select fine wines, premium spirits, champagnes, dining in each speciality restaurant once per cruise
  • All gratuities for dining room and wait staff
  • 60 minutes complimentary Wi-Fi and internet per person, per day
  • Complimentary bottled water, custom coffees, soft drinks and juices
  • 24-hour room service
  • Twice-daily housekeeping with nightly turndown service
  • A menu of pillow options
  • Same-day laundry and dry cleaning on request
  • Meet and greet transfer options for cruise-only guests
  • Ambassador Hosts, well-travelled gentlemen on every voyage, to dance and socialise
  • In penthouse: 24-hour butler service
  • In penthouse: “Order in” from our specialty restaurants Silk Road and Prego
  • In penthouse: Afternoon tea service and nightly hors d’oeuvres
  • In penthouse: Optional in-suite massage from our Crystal Spa
  • In penthouse: Unpacking and repacking, garment pressing and shoe shine
  • In penthouse: Private car transfers for Crystal Penthouse guests
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book an Ocean View cabin or above by 8.30pm 28th February 2019 and receive a Champagne Gift Box with our compliments

Experience the Difference

  • Cruise Miles; over 350,000 U.K Members

  • Award Winning; more than 50 Cruise Awards over the last 10 years

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Staff with over 1,000 years combined travel industry expertise, offering 5* service

  • 24 years as a cruise only specialist

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Your Itinerary


Show itinerary as:

  • Crystal Esprit

    Your Ship


    Crystal Esprit

    Crystal Cruises

    Crystal Cruises
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  • Dubai, United Arab Emirates

    Day 1-2

    Dubai, United Arab Emirates

    16 Dec 2020 to 17 Dec 2020

    On the Persian Gulf coast of the United Arab Emirates, this exotic destination boasts world-renowned structures, enviably glamorous resorts and pioneering industry.

    Destination guide
  • Sir Bani Yas Island

    Day 3

    Sir Bani Yas Island

    18 Dec 2020

  • Manama, Bahrain

    Day 4

    Manama, Bahrain

    19 Dec 2020

  • Doha, Qatar

    Day 5

    Doha, Qatar

    20 Dec 2020

    Doha is a city on the ascent. The Qatari capital isn’t as well-known as some of its big city neighbours on the Arabian Peninsula; the likes of Dubai and Abu Dhabi still hold position at the forefront of people’s minds when they think of the region. But that is all about to change, because this city is ready to be noticed.

    Destination guide
  • Abu Dhabi, UAE

    Day 6-7

    Abu Dhabi, UAE

    21 Dec 2020 to 22 Dec 2020

    Abu Dhabi is the culturally rich capital of the United Arab Emirates. With one foot in the past and one eye on the future, it makes for a unique and exciting place for the discerning traveller to discover.

    Destination guide
  • Dubai, United Arab Emirates

    Day 8

    Dubai, United Arab Emirates

    23 Dec 2020

    On the Persian Gulf coast of the United Arab Emirates, this exotic destination boasts world-renowned structures, enviably glamorous resorts and pioneering industry.

    Destination guide

The Ship


An entirely new class of luxury yachting lifestyle has been introduced with the launch of the Crystal Esprit. Sleek and nimble, the boutique yacht features a shallow draft that allows it to visit secluded harbours, coves and islands that are simply not accessible to larger cruise ships. New itineraries, excursions and activities – all designed with the yacht’s size in mind – enable you to maximize your engagement with the destination in ways not previously possible aboard a ship. The Crystal Esprit features a variety of watersports equipment that can be used directly from the marina deck aft. Snorkel or swim in the inviting waters of the Adriatic or Seychelles; water ski and jet ski, or paddle a kayak in the early morning quiet. For the ultimate experience, embark on a two passenger underwater adventure on the submersible or a high-performance Wider 32 speed boat ride for the thrill seekers. Alternatively, The Esprit’s activity director will help you plan your day on the water or ashore, with a variety of excursions or suggestions for personal discovery.

Crystal Esprit


Launched: December 2015 | Occupancy: 62 passengers

Tonnage: 3,341 tons | Length: 931 ft (283.77 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

Book a 7 night cruise or more in an Ocean View cabin or above by 8.30pm Thursday 28th February 2019 and receive a Champagne with our compliments. Based on per booking, UK mainland addressed only.

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